Tracy @ Edinburgh Gyle location went above and beyond to make sure my needs were met. As an international student having to change everything over, there were some obstacles during the sign-up proce... See more
Company replied
Location
Switch locationUnit One/Unit Two , The Gyle Shopping Centre, EH12 9YJ Edinburgh, GB
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See what reviewers are saying
Marc was great in helping me sort out my internet and find a better deal for my SIM, every step was clearly communicated and he was happy for a chat. Very friendly guy who treated his other staff with... See more
Company replied
I had a great experience with Vodafone at the Gyle Centre. It’s my first time using Vodafone, and I was served by Marc. He was very friendly, helpful and professional. He took the time to explain ev... See more
Company replied
Marc was absolutely amazing. Such a great character. Really listened to what I was looking for and successfully managed to get a new phone. Really likeable approachable guy. Vodafone are lucky to hav... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Edinburgh Gyle
Written by the company
Contact info
Unit One/Unit Two , The Gyle Shopping Centre, EH12 9YJ, Edinburgh, United Kingdom
5.0
Excellent
447 reviews
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My experience today with Roscoe was…
My experience today with Roscoe was perfect. My new phone and broadband were all arranged in a calm, patient and friendly manner.
I was listened to and got the deal and solution that suited my needs best. Everything was explained perfectly and went above and beyond to ensure I had what I had what I needed. Excellent customer service.
29 April 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Exceptionally helpful retail advisor!
I called into your Gyle Edinburgh store to discuss upgrading my Samsung S22 to a S26. Your retail advisor, Skye Kemsley, was very helpful and her attention to detail couldn't be faulted. Needless to say I upgraded!
Skye is obviously well trained is very much a credit to your organisation!
29 April 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Ken,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Roscoe was very helpful on my visit…
Roscoe was very helpful on my visit today. He was very knowledgeable in helping me choose a new phone. Quick service and came out with exactly what I needed.
29 April 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Louise,
Thanks for the lovely review and fantastic support for Roscoe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Marc dealt with all my issues and even…
Marc dealt with all my issues and even got a better deal.
28 April 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Mrs Anne,
Thanks for the lovely review and fantastic support for Marc.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went into Vodafone gyle centre today…
I went into Vodafone gyle centre today as my phone got a virus and died, I was upset, confused and didn't know what to do but your amazing staff member, Skye, went above and beyond to help me. Within minutes she calmed me down and sorted me out with a new device plan etc. Even when I asked questions she answered them all and some! Such a amazing experience when I was utterly stressed out! Thank you so much Skye 💓
23 April 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hi Lyndsey thank you so much for your wonderful review and the amazing support you’ve shown for Gyle it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Edinburgh Gyle
Hey Richard,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Skye at the Gyle was very helpful
Skye at the Gyle was very helpful. She changed my account to a cheaper account and also helped me set up a new email on my phone. She went through extra mile
22 April 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came into cancel contract,left with new…
Came into cancel contract,left with new contract,new broadband and an additional phone contract,George was very helpful and professional, very pleased,would recommend to friends and family
22 April 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Neil,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about George.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodaphone at South Gyle
Marc at Vodaphone in South Gyle took the hastle out of changing phone. He was pleasant and professional and I got my new phone sorted quickly.
9 April 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Jill,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
the young chap was very knowledgeable…
the young chap was very knowledgeable and very patient explaining everything to my wife and I
Roscoe was a young chap's name at Vodafone gyle edinburgh
19 April 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Ronald,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Calum managed to get me a good deal and…
Calum managed to get me a good deal and save me money on my broadband and phone package. Would recommend 👍
18 April 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey liam,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Hayley
Hayley was an absolute star in all the work she did and her attention to detail.
15 January 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Terrence,
Thanks for the lovely review and fantastic support for Hayley.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Package Review
Went to the Edinburgh Gyle store today with a view to having package reviewed and Sol very kindly checked and was able to reduce my monthly cost.
17 April 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Zahida,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent service and seabed me money…
Excellent service from Sol. and saved me money on both my plans. Smooth interaction.
17 April 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Paul,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Marc - Edinburgh Gyle Vodafone Shop
We were served by Marc in the Edinburgh Gyle Vodafone Shop. Right from the start he was helpful, extremely friendly and very professional. He guided us through the whole process taking his time to explain and work out the best deal for our family. We came away very happy with three brand new phones at a great price. Marc is a great asset to the store and I was really impressed with his customer service skills. Would 100% recommend anyone looking to purchase a new phone to give him a visit. Thank you Marc!
14 April 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Farrer,
Thanks for the lovely review and fantastic support for Marc.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Skye - sales advisor, The Gyle, Edinburgh
Skye was the loveliest young lady, and was the most helpful advisor in Vodafone at the Gyle on Sunday 12th April. She advised of all options for me and adjusted our home broadband to a higher speed. She also was not pushy and in my opinion and my husbands, she is an asset to your company. An absolute person to deal with.
12 April 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Valerie,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tracy Helped me upgrade my phone with a…
Tracy Helped me upgrade my phone with a good price.
14 April 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Jim,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Edinburgh Gyle
Hey Lorraine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very good experience
Sol was great - he dealt with my request for a new phone well and gave me easy instructions to work through for the transfer of data from my old one. When I got home this was an easy process. When asked about broadband he was completely honest and said our postcode was not supported well yet, so a big thanks for being honest!
13 April 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Julie,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Skye at the Gyle was simply out of this…
Skye at the Gyle was simply out of this world. So very pleasant professional and knowledgeable. She made me fell totally at ease , and answers all my questions very patiently.
13 April 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Mimi,
Thanks for the lovely review and fantastic support for Skye.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
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