Marc was incredibly helpful when I went in to ask for advice about travel costs in Europe. He explained everything clearly, made sure I understood the different options available, and helped me avoi... See more
Company replied
16 Mercer Street,Port Arcades, CH65 0AP Ellesmere Port, GB
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Marc was incredibly helpful when I went in to ask for advice about travel costs in Europe. He explained everything clearly, made sure I understood the different options available, and helped me avoi... See more
Company replied
We went into Vodafone in Ellesmere Port this morning knowing very little about phones but the advisor (Ed) could not have been more informative and kinder helping us to choose our new phone and show... See more
Company replied
Ed has been fantastic today.His knowledge of android phone was exceptional as I did not know passwords etc and he managed to get a great new phone with all my apps on. He then looked for best options... See more
Company replied
Ed had a fountain of knowledge and was thorough with explanations in terms of airtime and the plan. Set expectations and covered all options. Friendly and approchable from the off set.
Company replied
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16 Mercer Street,Port Arcades, CH65 0AP, Ellesmere Port, United Kingdom
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Marc gave us a great deal on our upgrades

Reply from Vodafone UK - Ellesmere Port
Marc was helpful when upgrading my phone

Reply from Vodafone UK - Ellesmere Port
Very friendly and helpful. Quicly helped me with getting broadband

Reply from Vodafone UK - Ellesmere Port
Ed was very patient and helpful hes also very knowledgeable.

Reply from Vodafone UK - Ellesmere Port
Ed was amazing and made it all easy for me to understand. Thank you.

Reply from Vodafone UK - Ellesmere Port

Reply from Vodafone UK - Ellesmere Port

Reply from Vodafone UK - Ellesmere Port
Ed very pleased with all the work done by Ed thank you!.

Reply from Vodafone UK - Ellesmere Port
Ed thank you so much for your all your help, friendly, patient, and set my phone up for me. Got me a great deal,
Thank you so much Ed i think your fantastic x

Reply from Vodafone UK - Ellesmere Port
Ed had a fountain of knowledge and was thorough with explanations in terms of airtime and the plan. Set expectations and covered all options. Friendly and approchable from the off set.

Reply from Vodafone UK - Ellesmere Port
What a very knowledgeable man Marc was. Only took 15 mins to sort out my problem. Very helpful.

Reply from Vodafone UK - Ellesmere Port
Ed did a fantastic job,with very little battery life left in the old phone.

Reply from Vodafone UK - Ellesmere Port
Marc was very helpful and showed me how to add roaming through the my Vodafone app.

Reply from Vodafone UK - Ellesmere Port
Ed helped me out,set me up,friendly service.

Reply from Vodafone UK - Ellesmere Port
Ed helped me so much today. Couldn't have done with his it.
10/10

Reply from Vodafone UK - Ellesmere Port
Ed was amazing and very helpful as always. I would recommend anytime.

Reply from Vodafone UK - Ellesmere Port
Marc removed pop ups and cleaning apps from my phone

Reply from Vodafone UK - Ellesmere Port
I went into Vodafone today looking to upgrade my phone and SIM plan and I was greeted by Marc and he couldn’t have been more helpful. He helped me understand my new contract and answered any questions I had. I was very pleased with his service and with how helpful he was. Thank you!

Reply from Vodafone UK - Ellesmere Port

Reply from Vodafone UK - Ellesmere Port
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