Ed had a fountain of knowledge and was thorough with explanations in terms of airtime and the plan. Set expectations and covered all options. Friendly and approchable from the off set.
Company replied
Location
Switch location16 Mercer Street,Port Arcades, CH65 0AP Ellesmere Port, GB
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See what reviewers are saying
Marc was incredibly helpful when I went in to ask for advice about travel costs in Europe. He explained everything clearly, made sure I understood the different options available, and helped me avoi... See more
Company replied
Really good experience from the vodfone shop in Ellesmere port, Marc looked after us and helped my son with his first sim contract and had loads of patience with us as we are both useless with tech lo... See more
Company replied
Ed has been fantastic today.His knowledge of android phone was exceptional as I did not know passwords etc and he managed to get a great new phone with all my apps on. He then looked for best options... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Ellesmere Port
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
16 Mercer Street,Port Arcades, CH65 0AP, Ellesmere Port, United Kingdom
5.0
Excellent
447 reviews
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Ed was extremely helpful and friendly.
5 May 2026
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Pauline,
Thanks for the lovely review and fantastic support for Ed.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alan was super helpful once again
Alan was super helpful once again. We have been in a few times with issues on the phone but he always takes the time to fix the problem
28 April 2026
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Rob,
Thanks for the lovely review and fantastic support for Alan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ed was super helpful and very patient…
Ed was super helpful and very patient 😊. Saved us money and kindly explained things to us.
Thanks so much Ed
22 April 2026
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Sue,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Marc was helpful and saved me some…
Marc was helpful and saved me some money on my sim deal
16 April 2026
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Margaret,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Marc cleaned my phone of pop ups great…
Marc cleaned my phone of pop ups great service
16 April 2026
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Norma,
Thanks for the lovely review and fantastic support for Marc.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ed lovely guy helped us out really…
Ed lovely guy helped us out really quickly and sorted us out brilliantly
13 April 2026
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Georgie,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lauren helped us with a new app and ai…
Lauren helped us with a new app and ai software to bring us into the 21st century
12 April 2026
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Louise,
Thanks for the lovely review and fantastic support for Lauren.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ed excellent service great advise thats…
Ed excellent service great advise thats why I stay with Vodafone
10 April 2026
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Kev,
Thanks for the lovely review and fantastic support for Ed.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ed helped us out,friendly,superb…
Ed helped us out,friendly,superb tradein value,and no hassle whatsoever!Have used Ellesmere Port store before,always helpful.
9 April 2026
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Dawn,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Good service from Marc when upgrading…
Good service from Marc when upgrading phone and sim
7 April 2026
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Allan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Absolutely brilliant service from alan…
Absolutely brilliant service from alan while in the Vodafone shop helped with everything and saved me money in the process Thank you
28 March 2026
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Jude,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Alan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alan was very helpful and polite
Alan was very helpful and polite. He was knowledgable and helped me set up my phone, thank you!
27 March 2026
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
English not first language laren help…
English not first language laren help me with giga
26 March 2026
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Nadia,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Marc was really helpful with my many…
Marc was really helpful with my many accounts and managed to get several of them at a lower cost. Also advised what to do to reroute an awaiting parcel from Vodafone. Very pleasant
24 March 2026
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Diane,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Marc was so helpful in renewing my deal…
Marc was so helpful in renewing my deal and adding holiday package
12 March 2026
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Ed has always helped me ,got me a good…
Ed has always helped me ,got me a good deal,and swapped my info hassle free.10/10.
6 March 2026
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Abderrahim,
Thanks for the lovely review and fantastic support for Ed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ed was very helpful and pleasant gave…
Ed was very helpful and pleasant gave me extra data for same payment.
6 March 2026
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Anita,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Ed lovely man.Helped remove adverts…
Ed lovely man.Helped remove adverts from phone and saved us some money on home Internet.
4 March 2026
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Cheryl,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ed was fantastic patient courteous and …
Ed was fantastic patient courteous and so helpful. He is an absolute asset to vodaphone solved the issue we came in about and was pleasant throughout. Thank you
2 March 2026
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Peter,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ed thank you so much for all your help…
Ed thank you so much for all your help and guidance your a star
20 February 2026
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Steve ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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