Sailen was Immediately helpful, straight to the point and also helped me sort our my contract. Very happy customer!
Location
Switch locationUnit 10 Fulham Road,Fulham Broadway Retail Centre, SW6 1BW London, GB
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My phone was out of storage, just popped in for help, here this amazing sale assistant Ainsley who spent a good 20mn trying his level best looking how to free some space on my phone.his energy was o... See more
Company replied
Sailen was exceptional. The shop was due to shut at 7pm & I nipped in ten minutes before to buy a SIM only plan. He stayed 20 minutes later than required to help me insert the sim into my handset & to... See more
Company replied
I was trying to transfer my phone number to a new provider and the process was definitely challenging but Arif was extremely helpful, he did all the heavy lifting, fantastic customer service. I ho... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Fulham Broadway
Written by the company
Contact info
Unit 10 Fulham Road,Fulham Broadway Retail Centre, SW6 1BW, London, United Kingdom
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I’m very happy with Mr Ahmed serves.
I’m very happy with Mr Ahmed services. But not pappy with Vodafone there is alway disruption with the network service and also calls.

Reply from Vodafone UK - Fulham Broadway
Ahmed did a great job in sorting the…
Ahmed did a great job in sorting the tech for my new mobile

Reply from Vodafone UK - Fulham Broadway
Zack was great to advise me and finding…
Zack was great to advise me and finding the best deal and phone for me. Everything went smoothly, explanation were clear and I will receive my new phone in 2 days. Great work and service.

Reply from Vodafone UK - Fulham Broadway
Excellent service
Very helpful and patient staff (Ahmed) - explained the options and pro and cons, and there was no pressure- we came back next day after thinking about it and went ahead

Reply from Vodafone UK - Fulham Broadway
Ahmed was especially knowledgable and…
Ahmed was especially knowledgable and helpful. Much better than normal vodafone service which is generally terrible

Reply from Vodafone UK - Fulham Broadway
Great service
Ahmed was very helpful, efficient and friendly. He gave great customer service

Reply from Vodafone UK - Fulham Broadway
Ahmed is very kind person
Ahmed is very kind person , he helped me a lot very gentle

Reply from Vodafone UK - Fulham Broadway
Nathanial was extremely helpful
Nathanial was extremely helpful, knowledgeable, explained all the options to me clearly and thoroughly . Was extremely patient with me and friendly.

Reply from Vodafone UK - Fulham Broadway
Nathan- an excellent ambassador for the brand
Nathan - he was polite ,courteous and helpful.
Got the deal we wanted - infinitely better than doing it on line
Thank you

Reply from Vodafone UK - Fulham Broadway
I had a very good experience at…
I had a very good experience at Vodafone Fulham Broadway with Ahmed and Chima. They were both very helpful in helping me find a good offer and deal which matched my expectations and they were very patient while I switched network and seemed very happy to help me unlock my phone too. I have given 5 star experience and if I have any issues in the future then I know to come back to this store. Thank you

Reply from Vodafone UK - Fulham Broadway
Ahmed was awesome very helpful and…
Ahmed was awesome very helpful and patient!

Reply from Vodafone UK - Fulham Broadway

Reply from Vodafone UK - Fulham Broadway
Zack was very kind and helpful
Zack was very kind and helpful. He went extra mile to help me and my friend to find a better deal. He stayed back for an hour so that we can get a better deal.He needs to be promoted as a manager

Reply from Vodafone UK - Fulham Broadway
Great Help
Great Help! I’m new to this country and Zack helped me wonderful to get a SIM card!

Reply from Vodafone UK - Fulham Broadway
Nice network and customer service from…
Nice network and customer service from chad

Reply from Vodafone UK - Fulham Broadway
Zack was vey professional and helpful

Reply from Vodafone UK - Fulham Broadway
Polite and helpful staff
Nathaniel was extremely helpful and polite, which is very rare for Vodafone staff. Chaimaa, was also very polite.

Reply from Vodafone UK - Fulham Broadway
Bestttttt Vodafone staff everrr
Bestttttt Vodafone staff everrr, hope everybody at vodafone works like her !!!

Reply from Vodafone UK - Fulham Broadway
Ahmed Very good service and easy thank you…
Very good service and easy thank you Ahmed well presented and charming

Reply from Vodafone UK - Fulham Broadway
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