Sailen was Immediately helpful, straight to the point and also helped me sort our my contract. Very happy customer!
Location
Switch locationUnit 10 Fulham Road,Fulham Broadway Retail Centre, SW6 1BW London, GB
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See what reviewers are saying
My phone was out of storage, just popped in for help, here this amazing sale assistant Ainsley who spent a good 20mn trying his level best looking how to free some space on my phone.his energy was o... See more
Company replied
Sailen was exceptional. The shop was due to shut at 7pm & I nipped in ten minutes before to buy a SIM only plan. He stayed 20 minutes later than required to help me insert the sim into my handset & to... See more
Company replied
I was trying to transfer my phone number to a new provider and the process was definitely challenging but Arif was extremely helpful, he did all the heavy lifting, fantastic customer service. I ho... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Fulham Broadway
Written by the company
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Unit 10 Fulham Road,Fulham Broadway Retail Centre, SW6 1BW, London, United Kingdom
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Reply from Vodafone UK - Fulham Broadway
Chaimaa was superb in sorting out…
Chaimaa was superb in sorting out issues created by Vodafone relating to Full Fibre installation. Vodafone had assumed in confirmatory emails that I wanted to switch to FF and placed a disconnection tag on my landline without checking with me. Chaimaa’s understanding and patience in ensuring that the disconnection ( and my alleged order ) has been cancelled was in sharp contrast with the mass of incorrect and contradictory information I have been given in past 10 days in various conversations with Vodafone people. You need more people like her!

Reply from Vodafone UK - Fulham Broadway
Zack helped me with my new phone
Zack helped me with my new phone, and helped me with the Icloud, he has a lot of patience and explained me in detail.
Very good services and fast too.

Reply from Vodafone UK - Fulham Broadway
Zack was very professional helpful and…
Zack was very professional helpful and ran me through the process for getting a dongle for my new flat, held up the standards of Vodafone

Reply from Vodafone UK - Fulham Broadway
Zack waswonderful he gave me an…
Zack waswonderful he gave me an outstanding dealand hewas very lovely to my family.

Reply from Vodafone UK - Fulham Broadway
Very nice service, very kind and helpful. Zack found a good deal for me. I will come back to this store again with my family.
Very nice
And very good advice

Reply from Vodafone UK - Fulham Broadway
Zack was very helpful and he found an…
Zack was very helpful and he found an amazing deal for.i will refer more people to come and see him

Reply from Vodafone UK - Fulham Broadway
Zack was absolutely amazing!

Reply from Vodafone UK - Fulham Broadway
I came here to switch networks
I came here to switch networks, and Chaimaa provided excellent assistance, quickly understanding my needs and finding the best plan. She even stayed past closing time to help resolve issues with my card. Thanks to Chaimaa and Vodafone for this fantastic plan!

Reply from Vodafone UK - Fulham Broadway
I visited Fulham branch and the staff…
I visited Fulham branch and the staff are very helpful specially Chad, the manager and Ahmed who is training that day.
Highly recommended. Condiments of water given too, much appreciated. Goodluck!

Reply from Vodafone UK - Fulham Broadway
I highly recommend Chaimaa
I highly commend Chaimaa and Ahmed from Vodafone for their exceptional service. They went above and beyond to assist me in purchasing a contract, with Chaimaa, in particular, standing out for her outstanding support and guidance throughout the process. Their professionalism and dedication greatly enhanced my experience, and I am grateful for their assistance.

Reply from Vodafone UK - Fulham Broadway
Very helpful staff Ahmed and Chaimaa
Very helpful staff Ahmed and Chaimaa
They did their best to find me the best offer.

Reply from Vodafone UK - Fulham Broadway
Chad at Vodafone Fulham Broadway was…
Chad at Vodafone Fulham Broadway was extremely helpful

Reply from Vodafone UK - Fulham Broadway
Chaimaa was a true star she helped…
Chaimaa was a true star she helped above and beyond stayed past the opening time and sorting all the issues we had out and fixing as much as she could she deserves a promotion and a pay rise she is an asset to your company

Reply from Vodafone UK - Fulham Broadway
The guys here are so helpful.
The guys here are so helpful.
Thank you for you help

Reply from Vodafone UK - Fulham Broadway
Comprehensive review of my daughter’s…
Comprehensive review of my daughter’s account. Reduction in cost for a much greater data amount + free roaming across Europe.
Very satisfied.

Reply from Vodafone UK - Fulham Broadway
Chaimaa was an absolute star
Chaimaa was an absolute star. She was so helpful, kind and organised. I would 100% recommend going here!

Reply from Vodafone UK - Fulham Broadway
Chad was a real asset to me and to his…
Chad was a real asset to me and to his company.
I was ready to switch my package to another user and he outlined the current offers which are far more advantageous than a competitor. Demonstrated real VFM! Thank you!

Reply from Vodafone UK - Fulham Broadway
Nathanial was outstanding…
Nathanial was outstanding in resolving my problems. Thank you

Reply from Vodafone UK - Fulham Broadway
Great experience!!
Great experience!!! Chaimaa was super helpful and solved my issues super promptly.

Reply from Vodafone UK - Fulham Broadway
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