I came in regarding upgrading my phone contract and wanted to speak to someone face to face. Kaitlyn was super helpful and dealt with all my questions professionally and friendly. Very refreshing expe... See more
Company replied
Location
Switch location67/69 Channel Street, TD1 1BN Galashiels, GB
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See what reviewers are saying
I came in to get my information transferred to my new phone as I was struggling. Kaitlyn was very patient and got everything sorted for me - very happy with the service and would return again!
Company replied
I came into store with an issue with my phone, staff member called Kaitlyn assisted with this, she gave me confidence that she was able to fix this and reassured me that it was a quick fix, thanks Kai... See more
Company replied
Brilliant experience with setting phone up. Everyone greeted me with a smile, however one lady, I believe her name was Kaitlyn. She helped me set my phone up, explained everything with extreme patienc... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Galashiels
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
67/69 Channel Street, TD1 1BN, Galashiels, United Kingdom
4.9
Excellent
141 reviews
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Very happy with my deal thanks
28 June 2023
Unprompted review
Reply from Vodafone UK - Galashiels
Hey Scott,
We're glad to hear it! Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great customer service
Thanks to Suzanne for her assistance in providing me with an updated Samsung phone. I appreciated her knowledge and patience
30 May 2023
Unprompted review
Reply from Vodafone UK - Galashiels
Hey Jean,
Thanks for letting us know what an amazing job Suzanne did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great customer service
I went in for tech help. I found the team to be helpful and friendly and speak to me in a way that I understood how to solve the problem if it were to arise again. I would highly recommend this store
13 May 2023
Unprompted review
Reply from Vodafone UK - Galashiels
Hey Mairi,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I love my Samsung!
I broke my iPhone after I dropped it on the couch. Went in to store in a little bit of a panic about getting my stuff over to a new phone but they made the whole process so simple! I love my new Samsung S23 Ultra, I'm so happy I took the store recommendation and will be forever grateful that they transferred all my personal information over. I had no idea it was so easy to switch from iPhone to Samsung or I would have done so sooner! Great phone, great deal, great service!!
6 May 2023
Unprompted review
Reply from Vodafone UK - Galashiels
Hey Gareth,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great experience
Went to the Vodafone store purely shopping around, was looking to potentially switch networks as I recently moved home and had terrible signal with my previous provider. All the staff in the shop were friendly and helpful and they sorted me out with a new phone and sim package with exactly what I needed. Overall great experience, the person serving me done all the necessary checks to make sure I would recieve the service I needed for my work, and gave me info on my options for a broadband service too.
3 May 2023
Unprompted review
Reply from Vodafone UK - Galashiels
Hey Kathryn,
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Went in for some tech support and…
Went in for some tech support and queries. Hamish was excellent and provided quality customer service, I would highly recommend this establishment.
14 April 2023
Unprompted review
Reply from Vodafone UK - Galashiels
Hi Sol,
It's fantastic to hear that Hamish provided the support you needed! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
great customer service
7 April 2023
Unprompted review
Reply from Vodafone UK - Galashiels
Thanks for your great feedback El.
All the best,
The Vodafone Social Media Team
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