From start to finish it was 5 star. As a current Vodafone customer I have become used to the excellent service, but as always it was great. Come into store to change over data and apps from one dev... See more
Company replied
Location
Switch locationUnit 220 / 221 Potteries Shopping Centre, ST1 1PS Hanley, GB
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See what reviewers are saying
Great staff, the greater was helpful and informed us there would be short wait but ensured we were comfortable. Our rep Jess was really helpful with being pushy. She understood our needs and cate... See more
Company replied
Went into store as contract ended. Bari spent a lot of time explaining options and answering questions. More than happy to continue with Vodafone ... Customer for 18 years. Walked out with new device... See more
Company replied
I went to my local store in Hanley Stoke-on-Trent, and was met by a friendly gentleman called Sam .He was fantastic, I mean this guy was so knowledgeable and accommodating to my needs ,articulate and... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Hanley
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 220 / 221 Potteries Shopping Centre, ST1 1PS, Hanley, United Kingdom
5.0
Excellent
633 reviews
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Great service from Jay
Great service from Jay, great advice and very friendly. Helped me navigate the wide variety of Samsung options with ease
30 June 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Steven
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Paul was extremely patient and…
Paul was extremely patient and persevered until he fixed my issue
29 June 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Irene,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Served by chan really helpful thank you
29 June 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Freddiee,
Thanks for the lovely review and fantastic support for Chan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jalen got me set up with a new SIM…
Jalen got me set up with a new SIM only, so friendly and made me feel so welcome
28 June 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Jason,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chan was really helpful completing my…
Chan was really helpful completing my transfer
28 June 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Tibi,
Thanks for the lovely review and fantastic support for Chan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sam helped me with 2 sims and had me…
Sam helped me with 2 sims and had me laughing the whole time, thanks for everything
27 June 2026
Unprompted review
Reply from Vodafone UK - Hanley
"Hey Laura,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Sam was great
Sam was a great help when we were sorting out our roaming data plan. Really friendly and helpful
27 June 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Sophie,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via https://www.trustpilot.com/evaluate/voxi.co.uk
Thanks again,
Vodafone Social Media Team
Excellent service and straight forward
Excellent service and straight forward, thanks for your help Sam
22 June 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Dave,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hanley
Hey Joshua,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Second time I’ve been seen by Jess and…
Second time I’ve been seen by Jess and she was great. Really helpful and helped set up my new phone.
21 June 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
John was so helpful and friendly
John was so helpful and friendly, I was having troubles with my phone and he resolved it for me
22 June 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey David,
Thanks for the lovely review and fantastic support for John.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
John was so helpful and friendly
John was so helpful and friendly, he helped me resolve my issue without any issues
22 June 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I am really happy with Adam from…
I am really happy with Adam from Vodafone Stoke on Trent, he went beyond his power to help me purchasing a new phone and he also gave me a great deal too. Thanks, Adam.
20 June 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Ioana,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Jay
Excellent service from Jay, very helpful when helping me choose a new phone
19 June 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Alan,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Iftab was really helpful
17 June 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hi Ray, thank you so much for your wonderful review and the amazing support you’ve shown for Iftab , it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Great customer service
Excellent and friendly customer service. Not pushy, always a good thing! Ryan was personal and polite. His knowledge and experience was obvious. Thank you.
17 June 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Piero,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Bari was very helpful and got me some…
Bari was very helpful and got me some really good deals.
16 June 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Sohil,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from munya store help set…
Great service from munya store help set up my phone
16 June 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hi Cynthia, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hanley
"Hey Rasa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Sahire
Sahire,
Has been an absolute star my husband and I give her a 5* plus rating.
14 June 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Judith,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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