Staff were very helpful with helping me check my contracts, the shop was clean and staff were really friendly and professional I was served by Conor who made sure I understood everything
Location
Switch location46B, Priory Shopping Centre, TN34 1PH Hastings, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Thank you so much to Connor & Luke at Vodafone Hastings - amazing customer service. Fixed my phone - no free if virus and so very very helpful at explaining everything 🙂. Amazing boys 😊 Thank you... See more
Company replied
My husband and I visited Vodafone today to change contracts. We were lucky enough to be greeted by 1 of the most helpful assistants I think I've ever seen. Emily helped us through an extremely frust... See more
Company replied
Both Emily and Katie were amazing. Taking great care and attention to explain fully the different plan options. They were able to save us money on our existing plans. We travel quite a distance to a... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Hastings
Written by the company
Contact info
46B, Priory Shopping Centre, TN34 1PH, Hastings, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great staff friendly helpful and polite
Great staff friendly helpful and polite
Ben was especially helpful in finding a new broadband deal for me

Reply from Vodafone UK - Hastings
Harry and Jack brilliant!
Harry and Jack were brilliant at sorting out our mobile phone probl

Reply from Vodafone UK - Hastings
Visit Vodafone shops for the best service
I went to the Vodafone shop in Hastings as I was having problems with a new contract I was sold over the phone by Vodafone. Harry was brilliant and extremely kind and helpful. Great customer service skills. I am now back to where I wanted to be with my phone and a great new contract. Thank you very much.

Reply from Vodafone UK - Hastings
Ben was extremely helpful
Ben was extremely helpful, a great experience all round!

Reply from Vodafone UK - Hastings
Impressed with customer service 👏
My husband and I visited Vodafone today to change contracts. We were lucky enough to be greeted by 1 of the most helpful assistants I think I've ever seen. Emily helped us through an extremely frustrating call with Onecom. Explained our options in detail and in layman's terms. She spent time and was careful to ensure we understood everything we needed. I doubt we'll ever leave Vodafone because of this experience - I hope she's appreciated as she made our experience soooo much easier than it could have been

Reply from Vodafone UK - Hastings
Excellent Service
Katie is always so friendly and helpful. Excellent service.

Reply from Vodafone UK - Hastings
The advisor Emily was very helpful

Reply from Vodafone UK - Hastings
Both Emily and Katie were amazing
Both Emily and Katie were amazing. Taking great care and attention to explain fully the different plan options.
They were able to save us money on our existing plans. We travel quite a distance to always visit the Hastings Vodaphone store We have always received 5* care. Thank you ladies. Karen and Katie.

Reply from Vodafone UK - Hastings
Amazing service!
Emily and Katie were incredibly helpful, they helped me streamline all of the numbers for my account, upgrading the contracts and saving me money whilst ensuring that I had exactly what I needed...and all in my lunch break! Really pleased with my new phone as well!!

Reply from Vodafone UK - Hastings
Very helpful and kind
Very helpful and kind, made sure I understood the new handset .

Reply from Vodafone UK - Hastings
Excellent service
Absolutely wonderful, attentive service from Jack & the team at Hastings branch.

Reply from Vodafone UK - Hastings

Reply from Vodafone UK - Hastings
Harry was a brilliant help such a…
Harry was a brilliant help such a bright young gentleman and helped me such an old guy understand and help me get my broadband

Reply from Vodafone UK - Hastings
Jack listened well
Jack listened well. He knew what we needed in our contract. He delivered!

Reply from Vodafone UK - Hastings
Emily talked me through everything…
Emily talked me through everything brilliantly. Superb experience. Highly recommend this store. Took broadband on top of my new contract.

Reply from Vodafone UK - Hastings
Jack was extremely helpful
Jack was very helpful and managed to get me a good price on an upgrade with unlimited data

Reply from Vodafone UK - Hastings
Katie was great
Katie was great. I went in store the service was 10/10 very pleased customer

Reply from Vodafone UK - Hastings
Katie made magic work
Katie made magic work ! Well done!! Thanks so much

Reply from Vodafone UK - Hastings
Katie was absolutely wonderful and…
Katie was absolutely wonderful and helped us with everything!!!!

Reply from Vodafone UK - Hastings
Jack was very helpful and patient.
Jack was very helpful and patient.

Reply from Vodafone UK - Hastings
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







