Staff were very helpful with helping me check my contracts, the shop was clean and staff were really friendly and professional I was served by Conor who made sure I understood everything
Location
Switch location46B, Priory Shopping Centre, TN34 1PH Hastings, GB
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See what reviewers are saying
Thank you so much to Connor & Luke at Vodafone Hastings - amazing customer service. Fixed my phone - no free if virus and so very very helpful at explaining everything 🙂. Amazing boys 😊 Thank you... See more
Company replied
My husband and I visited Vodafone today to change contracts. We were lucky enough to be greeted by 1 of the most helpful assistants I think I've ever seen. Emily helped us through an extremely frust... See more
Company replied
Both Emily and Katie were amazing. Taking great care and attention to explain fully the different plan options. They were able to save us money on our existing plans. We travel quite a distance to a... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Hastings
Written by the company
Contact info
46B, Priory Shopping Centre, TN34 1PH, Hastings, United Kingdom
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Great customer services
Wayne was super helpful discussing all options today in store and getting me the best deal.

Reply from Vodafone UK - Hastings
Perfect customer service skills and…
Perfect customer service skills and very polite and professional.

Reply from Vodafone UK - Hastings
Emily was very accommodating.
Emily was very accommodating, she answered all of my questions as I was worried about trading my phone in but I now feel very at ease about the whole thing and walking away with a smashing deal too. Thank you.

Reply from Vodafone UK - Hastings
Helped us fully understand everything
Helped us fully understand everything we needed & we’re unsure of. Thomas managed to help us with everything we needed & more.

Reply from Vodafone UK - Hastings
Thomas was great
Thomas was great! Good explanation and got a good deal thanks to him! Thanks🙏🏻

Reply from Vodafone UK - Hastings
Friendly service and helped me save…
Friendly service and helped me save money. Thanks Katie

Reply from Vodafone UK - Hastings
Very good service and Katie was very…
Very good service and Katie was very helpful

Reply from Vodafone UK - Hastings
Great customer service
Great customer service. Nothing was to much trouble. Thanks Emily

Reply from Vodafone UK - Hastings
The young lady who helped me was very…
The young lady who helped me was very understanding with my lack of tech knowledge. Especially gracious when I misunderstood what she said and couldn’t tell her my address, quite embarrassing, but we did laugh and got there in the end!

Reply from Vodafone UK - Hastings
Efficient issue resolution.
Thomas quickly resolved the issue with my Vodafone account and it was all done with a smile. I left completely satisfied with the assistance I had received.

Reply from Vodafone UK - Hastings
Upgrade
Katie was very helpful and informative. Amazing service. Thank you and highly recommended.

Reply from Vodafone UK - Hastings
Thomas at Vodafone Hastings
Thomas was courteous, professional and extremely helpful. I thought the process would take much longer but he was efficient in getting everything done.

Reply from Vodafone UK - Hastings
Helpful very
Helpful very
Thomas was brilliant and didn’t patronise or manslane to me
He’s great

Reply from Vodafone UK - Hastings
i was served by wayne what a lovely man…
i was served by wayne what a lovely man so helpful and patient and funny

Reply from Vodafone UK - Hastings
Wayne was brilliant in supporting to…
Wayne was brilliant in supporting to change three plans. Couldn’t have asked for a better service. Thank you

Reply from Vodafone UK - Hastings
I was greeted by Kate and she answered…
I was greeted by Kate and she answered all my questions and sorted me out with a good deal. Wayne also helped out in this process.
Then they both had to leave as it was near the end of the day and I got helped by Emily - she processed my order the rest of the way. She was extremely efficient and friendly and answered all my questions and took care of everything. She has a very nice helpful attitude as did Kate and Wayne.

Reply from Vodafone UK - Hastings
Very helpful and friendly staff
Very helpful and friendly staff, would highly recommend
Thomas helped me sort out my phone!

Reply from Vodafone UK - Hastings
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