Melissa was amazing today. She was very patient and nothing was a bother to her. She spent time going through everything meticulously and found the best deals for my family and I. Customer service at... See more
Company replied
2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ Irvine, GB
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Melissa was amazing today. She was very patient and nothing was a bother to her. She spent time going through everything meticulously and found the best deals for my family and I. Customer service at... See more
Company replied
Andy in the vodafone store Irvine spent so much time with myself today sorting out a mess I'd made of my vodafone having X amount of lines over different accounts, numerous Direct debits spread out al... See more
Great and good help
Company replied
Nathan, Scott and team were welcoming, knowledgeable, earnest and respectful! They worked hard and kept us informed as they prepared my wife’s new iPhone 16 plus. This entire process is complex but it... See more
Company replied
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2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ, Irvine, United Kingdom
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Melissa was amazing today. She was very patient and nothing was a bother to her. She spent time going through everything meticulously and found the best deals for my family and I. Customer service at its best right here! Thank you Melissa.

Reply from Vodafone UK - Irvine
Chloe was 100 percent made everything seem so easy. 5 star employee

Reply from Vodafone UK - Irvine
June is Master Yoda! Nathan was great! Problem solved very promptly and professionally. Thank you

Reply from Vodafone UK - Irvine

Reply from Vodafone UK - Irvine
Chloe was amazing pleasant very knowledgeable very helpful nothing was too much bother had a great visit

Reply from Vodafone UK - Irvine
Popped into to the Irvine store,as three was closed.
Was so pleased to See June.
She made me feel at ease yet again and made sure everything she said she'd do in May was done.
It's great to get a Assistant Manager doing what they'd say they do.
It's also great to the rest of team with June and good to get to know the Vodafone staff.
Thanks again June

Reply from Vodafone UK - Irvine
Very friendly and experienced advice. June was really helpful

Reply from Vodafone UK - Irvine
Went in with a worrying query? Phone needed slight adjustment after an upgrade. Melissa was so helpful,kind patient. She was able to sort out the problem and reassure me at the same time. Thankyou so much.

Reply from Vodafone UK - Irvine
Thank u nathan for helping with me getting a new phone amazing worker

Reply from Vodafone UK - Irvine
Great service from Taylor today. Thank you very much for the time

Reply from Vodafone UK - Irvine
Mel at Irvine shop was an excellent help

Reply from Vodafone UK - Irvine
Really helpful service from Nathan. Offered us great value for money and advice.

Reply from Vodafone UK - Irvine
Good service and details of equipment.
Thanks
Nathan

Reply from Vodafone UK - Irvine
Mel made getting my new phone and broadband easy. Thanks!

Reply from Vodafone UK - Irvine
Melissa was excellent, she took the time to look into the various options and advised me of the best recourse

Reply from Vodafone UK - Irvine
Always appreciate the service from Taylor in the Irvine store

Reply from Vodafone UK - Irvine
Thank you for Taylor setting up my phone in record time

Reply from Vodafone UK - Irvine
Melissa helped me get the virus off my phone, no trouble at all, great help.

Reply from Vodafone UK - Irvine
Very helpful young man .Thanks Nathan

Reply from Vodafone UK - Irvine
Scott sorted new phone & contract out in no time!

Reply from Vodafone UK - Irvine
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