Vodafone UK - Irvine Reviews 

283
TrustScore 5 out of 5

4.9

2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ Irvine, GB


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Rated 5 out of 5 stars

Melissa was amazing today. She was very patient and nothing was a bother to her. She spent time going through everything meticulously and found the best deals for my family and I. Customer service at... See more

Company replied

Rated 5 out of 5 stars

Andy in the vodafone store Irvine spent so much time with myself today sorting out a mess I'd made of my vodafone having X amount of lines over different accounts, numerous Direct debits spread out al... See more

Rated 5 out of 5 stars

Nathan, Scott and team were welcoming, knowledgeable, earnest and respectful! They worked hard and kept us informed as they prepared my wife’s new iPhone 16 plus. This entire process is complex but it... See more

Company replied


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  • 2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ, Irvine, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

283 reviews

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1-star

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4.9

All reviews

(283)

41,308 reviews in the last 12 months

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Rated 5 out of 5 stars

Melissa was amazing today

Melissa was amazing today. She was very patient and nothing was a bother to her. She spent time going through everything meticulously and found the best deals for my family and I. Customer service at its best right here! Thank you Melissa.

14 July 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Caroline,

Thanks for the lovely review and fantastic support for Melissa.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chloe was 100 percent made everything…

Chloe was 100 percent made everything seem so easy. 5 star employee

13 July 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Alasdair,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

June is Master Yoda

June is Master Yoda! Nathan was great! Problem solved very promptly and professionally. Thank you

27 June 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Raymond,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

very good service

very good service, june very helpful

26 June 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Arran,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chloe was amazing pleasant very…

Chloe was amazing pleasant very knowledgeable very helpful nothing was too much bother had a great visit

26 June 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Michelle,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Popped into to the Irvine store,as…

Popped into to the Irvine store,as three was closed.
Was so pleased to See June.
She made me feel at ease yet again and made sure everything she said she'd do in May was done.
It's great to get a Assistant Manager doing what they'd say they do.
It's also great to the rest of team with June and good to get to know the Vodafone staff.

Thanks again June

16 June 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Andi,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly and experienced advice

Very friendly and experienced advice. June was really helpful

16 June 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey A McCauley,

Thanks for the lovely review and fantastic support for June.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went in with a worrying query

Went in with a worrying query? Phone needed slight adjustment after an upgrade. Melissa was so helpful,kind patient. She was able to sort out the problem and reassure me at the same time. Thankyou so much.

5 June 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Colette,

Thanks for the lovely review and fantastic support for Melissa.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank u nathan for helping with me…

Thank u nathan for helping with me getting a new phone amazing worker

15 May 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Lucas,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Taylor today

Great service from Taylor today. Thank you very much for the time

6 May 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Tom,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mel at Irvine shop was an excellent help

Mel at Irvine shop was an excellent help

6 May 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Ellen,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly and Helpful Staff

Really helpful service from Nathan. Offered us great value for money and advice.

1 May 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Michael,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service and details of equipment

Good service and details of equipment.
Thanks
Nathan

30 April 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Steven,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mel made getting my new phone and…

Mel made getting my new phone and broadband easy. Thanks!

18 April 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Sandra,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Irvine store fantastic customer service, Melissa was excellent

Melissa was excellent, she took the time to look into the various options and advised me of the best recourse

18 April 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Lisa,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Always appreciate the service from…

Always appreciate the service from Taylor in the Irvine store

15 April 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you for Taylor setting up my…

Thank you for Taylor setting up my phone in record time

9 April 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Peter,

Thanks for the lovely review and the fantastic support you’ve shown for Taylor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Melissa helped me get the virus off my…

Melissa helped me get the virus off my phone, no trouble at all, great help.

7 April 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Raymond,

Thanks for the lovely review and fantastic support for Melissa.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful young man .Thanks Nathan

Very helpful young man .Thanks Nathan

3 April 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Lorna,

Thanks for the lovely review and fantastic support for Nathan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Scott sorted new phone & contract out…

Scott sorted new phone & contract out in no time!

29 March 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Mark,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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