alex was very patient and very helpful ..explained everything and took time to confirm contracts and prices. 2 of us renewed phones and it was a smooth process
Company replied
2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ Irvine, GB
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alex was very patient and very helpful ..explained everything and took time to confirm contracts and prices. 2 of us renewed phones and it was a smooth process
Company replied
Alex was absolutely amazing in helping and giving information on all my plans and phones! He was great
Company replied
Alex was very helpful to myself and my mum in helping us get new phone deals. He gave us excellent advice and was very friendly and helpful. Excellent customer service.
Company replied
Great and good help
Company replied
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2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ, Irvine, United Kingdom
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Excellent service took the time to explain all the details
Cheers Nathan

Reply from Vodafone UK - Irvine
Thanks to Nathan for sorting out my account and setting me up with a new sim and tablet.

Reply from Vodafone UK - Irvine
Popped into Vodafone shop today to get a new phone and I'm no into all the technical stuff but the assistant was very good and helpful going through all the stuff with me so I definitely review her rating top,100% thank you so much Melissa,great service.

Reply from Vodafone UK - Irvine
We’ve just popped into Vodafone and had the best service from Melissa - my Mum needed an upgrade and nothing was too much trouble - she was so helpful, patient and friendly and she really went the extra mile.
I ended up changing my broadband and contract whilst I was there she really is a great saleswoman!

Reply from Vodafone UK - Irvine
Nathan helped me fix account, brilliant service

Reply from Vodafone UK - Irvine
Scott was great helping me get my new phone!

Reply from Vodafone UK - Irvine
Great customer service very polite and helpful thank you Nathan

Reply from Vodafone UK - Irvine
Scott help helped me set up my new simo contract!

Reply from Vodafone UK - Irvine

Reply from Vodafone UK - Irvine
Taylor was very patient with me. Got me a new phone and wifi sorted

Reply from Vodafone UK - Irvine

Reply from Vodafone UK - Irvine
Nathan was a very helpful. Helped both me and my mam out. Would highly recommend coming in to see him! Very friendly and approachable. Can tell he has alot of time for customers coming in.

Reply from Vodafone UK - Irvine
Nathan was very helpful and informative ,great customer service.Thanks

Reply from Vodafone UK - Irvine
Visited Vodafone for new broadband. Nathan was very pleasant, friendly and helpful. It was easy to set up and the service was fast very efficient . Thanks to Nathan.

Reply from Vodafone UK - Irvine
Thanks to taylor for setting up me and my wife's phones

Reply from Vodafone UK - Irvine
Fantastic service from Nathan in selecting a new device, very knowledgeable

Reply from Vodafone UK - Irvine
Melissa was very calm and patient, answered all our questions. 5 stars!

Reply from Vodafone UK - Irvine
I had a delightful visit to Vodafone, Melissa helped me as an elderly lady I struggle with my phone and she was a great help

Reply from Vodafone UK - Irvine
Scott was very helpful and assisted us in changing our airtime contract which saved us money. Great service, helpful too.

Reply from Vodafone UK - Irvine
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