Vodafone UK - Irvine Reviews 

301
TrustScore 5 out of 5

5.0

2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ Irvine, GB


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Rated 5 out of 5 stars

alex was very patient and very helpful ..explained everything and took time to confirm contracts and prices. 2 of us renewed phones and it was a smooth process

Company replied

Rated 5 out of 5 stars

Alex was absolutely amazing in helping and giving information on all my plans and phones! He was great

Company replied

Rated 5 out of 5 stars

Alex was very helpful to myself and my mum in helping us get new phone deals. He gave us excellent advice and was very friendly and helpful. Excellent customer service.

Company replied


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  • 2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ, Irvine, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

301 reviews

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5.0

All reviews

(301)

42,866 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service took the time to…

Excellent service took the time to explain all the details
Cheers Nathan

26 March 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Robert,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks to Nathan

Thanks to Nathan for sorting out my account and setting me up with a new sim and tablet.

16 March 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hi Elizabeth,

Thank you so much for your wonderful review and the amazing support you’ve shown for Nathan —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Popped into Vodafone shop today to get…

Popped into Vodafone shop today to get a new phone and I'm no into all the technical stuff but the assistant was very good and helpful going through all the stuff with me so I definitely review her rating top,100% thank you so much Melissa,great service.

11 March 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Annette,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone

We’ve just popped into Vodafone and had the best service from Melissa - my Mum needed an upgrade and nothing was too much trouble - she was so helpful, patient and friendly and she really went the extra mile.
I ended up changing my broadband and contract whilst I was there she really is a great saleswoman!

11 March 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Donna,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nathan helped me fix account

Nathan helped me fix account, brilliant service

10 March 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Allan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Scott was great helping me get my new…

Scott was great helping me get my new phone!

7 March 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey there,

Thanks for the lovely review and fantastic support for Scott.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service very polite and…

Great customer service very polite and helpful thank you Nathan

4 March 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Donna,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Scott help helped me set up my new simo…

Scott help helped me set up my new simo contract!

1 March 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Foster,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Scott was great setting up my sim.

Scott was great setting up sun.

28 February 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Jeanette,

Thanks for the lovely review and fantastic support for Scott.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Taylor was very patient with me

Taylor was very patient with me. Got me a new phone and wifi sorted

14 February 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Ina,

Thanks for the lovely review and fantastic support for Taylor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Mel & team in Irvine!

14 February 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Liz,

Thanks for the lovely review and fantastic support for Mel & team.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nathan was a very helpful

Nathan was a very helpful. Helped both me and my mam out. Would highly recommend coming in to see him! Very friendly and approachable. Can tell he has alot of time for customers coming in.

10 February 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Natasha
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nathan was very helpful and informative…

Nathan was very helpful and informative ,great customer service.Thanks

10 February 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Visited Vodafone for new broadband

Visited Vodafone for new broadband. Nathan was very pleasant, friendly and helpful. It was easy to set up and the service was fast very efficient . Thanks to Nathan.

10 February 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Jessie,

Thanks for the lovely review and fantastic support for Nathan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks to taylor for setting up me and…

Thanks to taylor for setting up me and my wife's phones

10 February 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service from Nathan in…

Fantastic service from Nathan in selecting a new device, very knowledgeable

10 February 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hi Lesley,

Thank you so much for your wonderful review and the amazing support you’ve shown for Nathan —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience!

Melissa was very calm and patient, answered all our questions. 5 stars!

9 February 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Marian,
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had a delightful visit to Vodafone

I had a delightful visit to Vodafone, Melissa helped me as an elderly lady I struggle with my phone and she was a great help

9 February 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hi Cornet,

Thank you so much for your wonderful review and the amazing support you’ve shown for Melissa —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Scott was very helpful and assisted us…

Scott was very helpful and assisted us in changing our airtime contract which saved us money. Great service, helpful too.

7 February 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Diane,

Thanks for the lovely review and fantastic support for Scott.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Scott was a great help

6 February 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Donna,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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