Vodafone UK - Irvine Reviews 

301
TrustScore 5 out of 5

5.0

2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ Irvine, GB


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Rated 5 out of 5 stars

alex was very patient and very helpful ..explained everything and took time to confirm contracts and prices. 2 of us renewed phones and it was a smooth process

Company replied

Rated 5 out of 5 stars

Alex was absolutely amazing in helping and giving information on all my plans and phones! He was great

Company replied

Rated 5 out of 5 stars

Alex was very helpful to myself and my mum in helping us get new phone deals. He gave us excellent advice and was very friendly and helpful. Excellent customer service.

Company replied


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  • 2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ, Irvine, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

301 reviews

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5.0

All reviews

(301)

42,756 reviews in the last 12 months

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Rated 5 out of 5 stars

Melissa was happy to help me with my…

Melissa was happy to help me with my phone, very satisfied. Lovely girl!

3 December 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Frances,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Melissa was superb and knowledgeable

Melissa was superb and knowledgeable

1 December 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey,

Thanks for the lovely review and fantastic support for Melissa.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Exceptional Service from Nathan

Nathan was exceptional in assisting modifications to my contract.

18 November 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Thank you for sharing your positive experience with us,

Vodafone Social Media Team

Rated 5 out of 5 stars

Taylor set up my phone for me and got…

Taylor set up my phone for me and got all my apps etc signed into

18 November 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hi. We're glad you had a great experience! It's wonderful to know the phone setup and app assistance met your needs. Thanks for your feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service yesterday and today from…

Great service yesterday and today from Taylor. Worked hard to get all my data transferred over from one phone to the other

15 November 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service today with…

Great customer service today with nathan in store more than helpful with getting new deals with several contracts. Very pleased!

14 November 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Melissa is a fantastic representative…

Melissa is a fantastic representative for your company if only we could have more wonderful people like her in this world it would be a far better place

11 November 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hi. We appreciate you taking the time to share your wonderful experience. It's great to hear that you had such a positive interaction, and we value your kind words. If you need any help, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Vodafone Social Media Team

Rated 5 out of 5 stars

Nathan was great helping me with my new…

Nathan was great helping me with my new deals.

11 November 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hi. We're glad that you had a positive experience. We appreciate you taking the time to share your feedback regarding the new deals. If you need any help, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks Nathan for helping me with my…

Thanks Nathan for helping me with my SIMO contract.

11 November 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hi. We're happy to hear that you had a positive experience with your SIMO contract. Thank you for sharing your feedback; we appreciate it. If you need any help, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Vodafone Social Media Team

Rated 5 out of 5 stars

I had an excellent customer experience…

I had an excellent customer experience from Scott at Vodafone in Irvine. He set me up with my new device and took time to explain everything in great detail. Super satisfied with my new device.

10 November 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hi. We're so glad to hear that you received excellent support and that you are super satisfied with your new device. We appreciate you taking the time to leave us this lovely review. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience with Scott

Great experience with Scott, helped us so much and explained everything well

10 November 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hi. We're so happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mel was great getting me logged into my…

Mel was great getting me logged into my Facebook app and giving me expert advice.

8 November 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hi. We're happy to hear that you had a great experience! We appreciate you taking the time to share your positive feedback regarding the expert advice you received. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Scott helped me with my broadband!

8 November 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hi. We're happy to hear that we could assist you with your broadband. Thank you for your positive feedback; we appreciate it. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

MEL was great

MEL was great, helping me sort out a great sim plan!

7 November 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hi. We're happy to hear that you had a great experience, and we appreciate you sharing your positive feedback with us! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mel transferred my data to my new phone…

Mel transferred my data to my new phone easily, great service!

6 November 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mellissa was amazing in store today

Mellissa was amazing in store today, very helpful and friendly

6 November 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks Nathan for helping me to get a…

Thanks Nathan for helping me to get a good sim and broadband deal

4 November 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hi. We appreciate you taking the time to leave us such a fantastic review. We're so glad you were able to get a good deal on your sim and broadband. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Nathan you've been amazing…

Thank you Nathan you've been amazing today. Hope you get a cruise one day coz you so deserve one. Thank you again from me! Lynne

3 November 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hi. We're so happy to hear that you had such a wonderful experience! We truly appreciate your kind words and hope that we can continue to provide excellent service in the future. Thank you again for your feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks Nathan for helping me out with…

Thanks Nathan for helping me out with my new phone.

3 November 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hi. We're happy to hear that you had a positive experience getting your new phone. Thank you for sharing your feedback; we appreciate it. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Scott was a great help today in…

Scott was a great help today in Vodafone Irvine, walking me through there broadband options.

31 October 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

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