alex was very patient and very helpful ..explained everything and took time to confirm contracts and prices. 2 of us renewed phones and it was a smooth process
Company replied
2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ Irvine, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
alex was very patient and very helpful ..explained everything and took time to confirm contracts and prices. 2 of us renewed phones and it was a smooth process
Company replied
Alex was absolutely amazing in helping and giving information on all my plans and phones! He was great
Company replied
Alex was very helpful to myself and my mum in helping us get new phone deals. He gave us excellent advice and was very friendly and helpful. Excellent customer service.
Company replied
Great and good help
Company replied
Written by the company
2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ, Irvine, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Scott in store provided excellent service. Very happy

Reply from Vodafone UK - Irvine
Mel helped me transfer my data and set up my new phone.

Reply from Vodafone UK - Irvine

Reply from Vodafone UK - Irvine
Melissa was understanding, caring, and very helpful, as I am older Melissa helped me to deal with the problem very well. she gets 10 out of 10.

Reply from Vodafone UK - Irvine
Melissa helped me make my cashback claim and saved me money on my home broadband, great service.

Reply from Vodafone UK - Irvine
Thanks to Nathan for helping me with my upgrade and questions I had.

Reply from Vodafone UK - Irvine
Taylor gave me a great deal for me and my husband on phone and broadband

Reply from Vodafone UK - Irvine
Went through process honestly and quickly. Very helpful. Thanks Nathan

Reply from Vodafone UK - Irvine
Thanks Nathan for helping us out with our phone. Excellent service!

Reply from Vodafone UK - Irvine
Impeccable service from Taylor this morning

Reply from Vodafone UK - Irvine
Thanks to Taylor for helping me transfer over from tesco. Great service

Reply from Vodafone UK - Irvine
Brilliant service by Taylor, set me and my wife’s phone up for me after giving us a good deal

Reply from Vodafone UK - Irvine
5 star experience from Nathan at the Irvine store
Welcoming, friendly and efficient

Reply from Vodafone UK - Irvine
Scott Kean was fantastic, handled my account with ease, I left the shop stress free.

Reply from Vodafone UK - Irvine

Reply from Vodafone UK - Irvine
Scott was an absolute great help! Really nice guy

Reply from Vodafone UK - Irvine
Scott is a very nice and helpful guy. Helpful with everything we asked.

Reply from Vodafone UK - Irvine
Nathan served me today in store very professional and friendly very knowledgeable and made my experience a pleasure.

Reply from Vodafone UK - Irvine
That’s Nathan for helping me with my data transfer

Reply from Vodafone UK - Irvine
Excellent knowledge and most pleasant nature with Melissa in store today.

Reply from Vodafone UK - Irvine
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.