Staff in the Lisburn branch are fantastic. Friendly, helpful and willing to go the extra mile. I needed to upgrade my phone and they took time to identify my needs, find the best deal to transition f... See more
Company replied
67 Bow Street, BT28 1BJ Lisburn, GB
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Staff in the Lisburn branch are fantastic. Friendly, helpful and willing to go the extra mile. I needed to upgrade my phone and they took time to identify my needs, find the best deal to transition f... See more
Company replied
I needed an upgrade on my phone and often dread the hassle of this. Sarah made this process so quick and seamless for me. She took on board exactly what I needed in my new contract and put together a... See more
Company replied
I visited the store this morning and have been in the Lisburn store on many other occasions. The staff are always very welcoming polite and helpful in particular Daniel. He is so patient and explain... See more
Company replied
Sophie was excellent. Some great advice and very pleasant to talk with. Thank you. Kieran.
Company replied
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67 Bow Street, BT28 1BJ, Lisburn, United Kingdom
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Excellent and efficient service from Rohan. Helped me with a new phone and setting it up. Very friendly and professional!

Reply from Vodafone UK - Lisburn
Morgan was very friendly and was able to explain all the billing details drive and airtime to me so I could understand. Great experience thank you very much. She deserves a raise

Reply from Vodafone UK - Lisburn

Reply from Vodafone UK - Lisburn
Jack was really helpful & was able to get my new phone sorted. Really appreciated his help

Reply from Vodafone UK - Lisburn
Jack was very helpful and professional
He explained everything fully and gave options
Excellent service

Reply from Vodafone UK - Lisburn
Rohan provided a very efficient and effective service to clear up an issue on my phone, visit was 100% succesful.

Reply from Vodafone UK - Lisburn

Reply from Vodafone UK - Lisburn
Lovely staff and got a great deal.

Reply from Vodafone UK - Lisburn
In the lisburn store Sophie was exceptionally helpfull and secured a great deal to meet my needs

Reply from Vodafone UK - Lisburn
Johnny was great helpfully nice guy , thanks jonny for you help.

Reply from Vodafone UK - Lisburn
Costumer service in store was 10/10. Made upgrading my phone so much easier.

Reply from Vodafone UK - Lisburn
Dealt with Geani for a device upgrade. Explained everything simply and was extremely pleasant to deal with.

Reply from Vodafone UK - Lisburn
Very helpful customer service. Friendly and efficient staff. Able to meet all my requirements.

Reply from Vodafone UK - Lisburn
Staff very helpful,Geani and mark Sophie, also very explanatory,

Reply from Vodafone UK - Lisburn
Fantastic staff were more than helpful

Reply from Vodafone UK - Lisburn
Was in this store earlier today. Met Sophie, a delight to chat to. Very knowledgeable. Pleasant and respectful to an OAP. She deserves more than 10 stars. Thank you Sophie.

Reply from Vodafone UK - Lisburn

Reply from Vodafone UK - Lisburn
Had a few queries today as I have recently joined Vodafone and the young lad working tonight was a fantastic help.

Reply from Vodafone UK - Lisburn
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