Staff in the Lisburn branch are fantastic. Friendly, helpful and willing to go the extra mile. I needed to upgrade my phone and they took time to identify my needs, find the best deal to transition f... See more
Company replied
67 Bow Street, BT28 1BJ Lisburn, GB
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Staff in the Lisburn branch are fantastic. Friendly, helpful and willing to go the extra mile. I needed to upgrade my phone and they took time to identify my needs, find the best deal to transition f... See more
Company replied
I needed an upgrade on my phone and often dread the hassle of this. Sarah made this process so quick and seamless for me. She took on board exactly what I needed in my new contract and put together a... See more
Company replied
I visited the store this morning and have been in the Lisburn store on many other occasions. The staff are always very welcoming polite and helpful in particular Daniel. He is so patient and explain... See more
Company replied
Sophie was excellent. Some great advice and very pleasant to talk with. Thank you. Kieran.
Company replied
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67 Bow Street, BT28 1BJ, Lisburn, United Kingdom
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Sophie got me sorted so quick and was able to transfer everything and show me how to use my phone correctly amazing!

Reply from Vodafone UK - Lisburn
Jack was amazing at getting me a good deal. A new phone and new sim :)

Reply from Vodafone UK - Lisburn
ben was really helpful and simple to deal with

Reply from Vodafone UK - Lisburn
Helpful and quick to sort out my issue, friendly staff, good work

Reply from Vodafone UK - Lisburn
Thomas was incredibly helpful explaining the best way to manage my account and that of my family. He made the experience less stressful with his professionalism and good humour. Best experience with Vodafone I’ve had in 12 years with them

Reply from Vodafone UK - Lisburn
Sophie was excellent. Some great advice and very pleasant to talk with.
Thank you.
Kieran.

Reply from Vodafone UK - Lisburn
Sophie was amazing. She helped me to upgrade my account and to get the conditions that suited me. She was so friendly and listened so well.

Reply from Vodafone UK - Lisburn
Fantastic customer service from Sophie. Sorted my problem out.

Reply from Vodafone UK - Lisburn
Thomas was very helpful and knowledgeable, he was able to answer all my questions and recommend products etc

Reply from Vodafone UK - Lisburn
The staff where great, very helpful. Was served by dominika and she provided great customer service and was very polite. Helped me find the best price contract and even helped me set up the new device

Reply from Vodafone UK - Lisburn
Very friendly and knowledgeable staff, helped me set up a new contract for a great price and helped me to set up the phone as well, Tomas was very helpful

Reply from Vodafone UK - Lisburn
Really friendly and quick to get a mobile dongle sorted for

Reply from Vodafone UK - Lisburn
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