Jahid was extremely helpful and addressed everything to me and helped me understand everything about my new contract for iPhone 17 pro and my brand new iPad Air to which I am over the moon with... See more
Company replied
Location
Switch location423 Brixton Road, SW9 8HE Brixton, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Christina & Hana, we're very helpful and they even stayed later to ensure our issue was sorted. I will definitely recommend this store to my family and friends.
Company replied
Mikela was very very helpful getting my samsung galaxy S26 ultra, she went above and beyond to get the best deal, she is a credit to Vodafone. I caused her plenty of work to sort out a new contract an... See more
Company replied
My experience form staff weas excellent. She was patient kind a d understanding.. as a pensioner. She explained and simplify information so that I understood clearly. I'm felt sure she sold me the... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - London Brixton
Written by the company
Contact info
423 Brixton Road, SW9 8HE, Brixton, United Kingdom
4.9
Excellent
528 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Gui excellent attention and service.
Gui excellent attention and service.
Super fast process to get my new cell phone, very happy.
25 October 2025
Unprompted review
Reply from Vodafone UK - London Brixton
Hi. We're happy to hear you received excellent attention and service! We appreciate you sharing your fantastic feedback with us regarding your super fast experience. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gui was very professional calm polite and helpful today at the brizton store. Awesome I am pleased
I visited Brixton store - Gui was very helpful... polite calm and listened. His advice was professional. Awesome, I will come again
25 October 2025
Unprompted review
Reply from Vodafone UK - London Brixton
Hi. We're happy to hear that you had such a positive experience in our Brixton store. We appreciate your kind words and are so glad that you found our team member's assistance helpful. We look forward to your next visit! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Today in Vodafone me and my brother was on a search to get a phone and an iPad, A staff member named Selby helped us and the service we received was amazing, he was extremely helpful, polite and made everything simple and easy to understand.
23 October 2025
Unprompted review
Reply from Vodafone UK - London Brixton
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Bo was great
Bo was great! He really helped me out. His customer service is incredible and he explained everything very well! I am a happy customer
20 October 2025
Unprompted review
Reply from Vodafone UK - London Brixton
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
i've been waiting in the Brixton shop…
i've been waiting in the Brixton shop for 30 mins so far just to pick up my new phone. They know I'm here and what I'm waiting for but no one is helping.
16 October 2025
Unprompted review
Reply from Vodafone UK - London Brixton
Hi Gary. It's disappointing to see your review. We completely understand the importance of receiving a timely service. This isn't the experience we want you to have.
Vodafone Social Media Team
Great customer service experience ……
Great customer service experience … Thanks to Mikela she made the process very easy and smooth. Much appreciated
15 October 2025
Unprompted review
Reply from Vodafone UK - London Brixton
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - London Brixton
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Mikela helped today to switch to…
Mikela helped today to switch to Vodafone and has saved me quite a lot of money very helpful , thank you.
14 October 2025
Unprompted review
Reply from Vodafone UK - London Brixton
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Ruben was outstanding
Ruben was outstanding. He understood my question immediately and gave me a solution straight away. It was very impressive and incredibly smooth. He is a credit to Vodafone and has left me with a very strong positive view of the company. Thank you.
11 October 2025
Unprompted review
Reply from Vodafone UK - London Brixton
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - London Brixton
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Mr Gui was very helpful and kind .
Mr Gui was very helpful and kind .
11 October 2025
Unprompted review
Reply from Vodafone UK - London Brixton
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Really Bad Customer Service
Really bad customer service especially from a staff member named Michela. Stand offish and very unhelpful.
9 October 2025
Unprompted review
Reply from Vodafone UK - London Brixton
We value your feedback, and I apologize for the inconvenience caused. If you still need any support please contact our dedicated team that can be reached by calling 0333 304 0191 or via live chat here - https://vodafone.uk/2aDQ1gh. You can also come chat to my team on Facebook at http://vodafone.uk/2Fpnah2
Thanks, Vodafone Social Media Team
Great customer service by Selby
1 October 2025
Unprompted review
Reply from Vodafone UK - London Brixton
Hey Tiago,
Thanks for the lovely review and fantastic support for Selby.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
This guy saved my everything
This guy saved my everything, I couldn't be more happy
Selby Brixton store
Many many blessings 🙏🙏🙏
25 September 2025
Unprompted review
Reply from Vodafone UK - London Brixton
Hey Daniel,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Mikela- she was very helpful to set up…
Mikela- she was very helpful to set up my phone plus tablet.She very good to customer explain very well abt the business hope she gonna get promoted.She is the best to customer I'm very satisfy for the service
24 September 2025
Unprompted review
Reply from Vodafone UK - London Brixton
Hey Thabit,
Thanks for the lovely review and fantastic support for Mikela.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Joseph Alejandros was so helpful and…
Joseph Alejandros was so helpful and kind. Amazing Service!
23 September 2025
Unprompted review
Reply from Vodafone UK - London Brixton
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Ruben was very helpful and attentive to…
Ruben was very helpful and attentive to my needs !
Keep up the good work ! 👍👍
21 September 2025
Unprompted review
Reply from Vodafone UK - London Brixton
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Gui was great
Gui was great! He helped me get my sim remplaced before closing and was super nice!
14 September 2025
Unprompted review
Reply from Vodafone UK - London Brixton
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
I was served by Joseph Alejandro
I was served by Joseph Alejandro. He was a very professional, friendly, helpful, patient and understanding retail adviser! He helped me with all my worries and concerns and was able to answer all of my questions. He helped me understand how my new contract will work and the process of it all. He also went the extra mile to show me all of the global countries which I will have data for as I told him I am travelling. The process was smooth and quick. I would definitely recommend.
14 September 2025
Unprompted review
Reply from Vodafone UK - London Brixton
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Joseph served myself and my partner…
Joseph served myself and my partner answered any questions and concerns we had with switching companies while keeping the same number, he was professional at all times and made the process smooth and easy.
14 September 2025
Unprompted review
Reply from Vodafone UK - London Brixton
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.