Vodafone UK - London Brixton Reviews 

528
TrustScore 5 out of 5

4.9

423 Brixton Road, SW9 8HE Brixton, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Jahid was extremely helpful and addressed everything to me and helped me understand everything about my new contract for iPhone 17 pro and my brand new iPad Air to which I am over the moon with... See more

Company replied

Rated 5 out of 5 stars

Christina & Hana, we're very helpful and they even stayed later to ensure our issue was sorted. I will definitely recommend this store to my family and friends.

Company replied

Rated 5 out of 5 stars

Mikela was very very helpful getting my samsung galaxy S26 ultra, she went above and beyond to get the best deal, she is a credit to Vodafone. I caused her plenty of work to sort out a new contract an... See more

Company replied

Rated 5 out of 5 stars

My experience form staff weas excellent. She was patient kind a d understanding.. as a pensioner. She explained and simplify information so that I understood clearly. I'm felt sure she sold me the... See more

Company replied


Company details

  1. Mobile network operator
  2. Mobile Phone Shop
  3. Internet provider
  4. Phone and internet services
  5. Telecommunications service provider

About Vodafone UK - London Brixton

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 423 Brixton Road, SW9 8HE, Brixton, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

528 reviews

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1-star

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4.9

All reviews

(528)

41,418 reviews in the last 12 months

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Rated 5 out of 5 stars

Ruben was fantastic he helped me get a…

Ruben was fantastic he helped me get a better deal on my prepaid SIM card by converting me to a contract. He is truly a magician!!

8 September 2025
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey Begum,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Joseph Alejandro is the man to see

Joseph Alejandro is the man to see ! So chill and excellent customer service . Sorted out technical issues with my storage and totally halved what I was paying for both broadband and mobile phone!!

8 September 2025
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hi Jessica,

Thank you so much for your wonderful review and the amazing support you’ve shown for Joseph—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 1 out of 5 stars

Really bad services

Really bad services. Don't go there.

3 September 2025
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

We're very sorry to hear about the experience. It's not the level of service we aim to provide, and we appreciate you bringing this to our attention.

If you need further assistance, please connect with our team on Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone. Alternately you can contact us via webchat or by dialling 191 from a Vodafone mobile or 0333 304 0191 from a landline.

Vodafone Social Media Team

Rated 5 out of 5 stars

Gui provided great service

Gui provided great service. He helped walk through my options for a contract update and was helpful to choose a contract that suited my usage needs. He was very polite and nice to work with.

1 September 2025
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ali was great :)

28 August 2025
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey India,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ali.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodaphone Brixton is fantastic!

I live overseas but honestly, every time I come to London - Vodaphone Brixton is fantastic!
The staff are always knowledge, and patient.
It's worth the time to come here.
Note: I've had poor results at other Vodaphone shops and the Brixton branch has sorted out those issues for me.

28 August 2025
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey Annabel,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ruben was very polite and and attentive…

Ruben was very polite and and attentive to my curiosity and answered with the most knowledge.

Also he has a vast knowledge of the equipment and providing Vodafone Qualities.

25 August 2025
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very professional and friendly staff

Today I visited Vodafone Brixton again and bought a Samsung Galaxy 8 smartwatch for my son.
Lucas very patient and carefully helped ensure our purchase went according to my son's request.
This is the fourth time I have visited this Vodafone branch and the employees there treat me with respect, which has made me feel loyal to the company.

23 August 2025
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

BO is an amazing person

BO is an amazing person. I went to get the new phone and watch but unfortunately there was some technical issues going on the platform he bared with them, have patience and managed to serve at his best. Never seen guy this much polite, helpful and kind. He is really amazing. Thanks for the lovely phone and making my experience even much more better with him.

20 August 2025
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

We're happy to hear that you had such a positive experience and appreciate you sharing your feedback with us. Thank you for your lovely review.

Vodafone Social Media Team

Rated 5 out of 5 stars

Lucas was veey welcoming and really…

Lucas was very welcoming and really helpful, he provided excellent customer service

21 August 2025
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey Ben,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ali was an incredible advisor

Ali was an incredible advisor! His efficiency,speed and accuracy is just top notch. Give this man a raise!

18 August 2025
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hi Tony,

We're very pleased to hear that you had such a great experience. We take all feedback on board!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Absolutely Amazing experience here

Absolutely Amazing experience here. I met Bo today and he is 5 stars. He is very much helpful, patient and spend load of time to go through everything. I got the best advise and plans.

Thank you so much.

16 August 2025
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

We're happy to hear that you had such a wonderful experience! Thank you for sharing your positive feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mother and me came in to upgrade our…

Mother and me came in to upgrade our contracts and we were so well received and taken care of! Bo the assistant manager was so patient with us and helped us and guided us every step of the way! Massive thanks

15 August 2025
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey Carolina,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The staff is very professional

The staff is very professional

15 August 2025
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey Isabel,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Best service by Ali

15 August 2025
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey Aslett,

Thanks for the lovely review and fantastic support for Ali.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gui was super helpful today and helped…

Gui was super helpful today and helped me save a lot of money today!

11 August 2025
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey Jimena,

Thanks for the lovely review and fantastic support for Gui.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ruben is very helpful and explained in…

Ruben is very helpful and explained in detail any item that I didn’t understand
Please thank him for all the help that I needed
Thank you.

11 August 2025
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey John, ​

Thanks for the lovely review and fantastic support for Ruben. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great person and attendent, very attencious.

9 August 2025
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey Daiane,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ruben was of great assistance with very…

Ruben was of great assistance with very patient attitude, his smile and continued support was impressive.

5 August 2025
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey Christiana,

Thanks for the lovely review and fantastic support for Ruben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ruben was fantastic

Ruben was fantastic

5 August 2025
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey Agatha,

Thanks for the lovely review and fantastic support for Ruben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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