Sasha the store manager, along with her team were excellent! She remembered me from the time I came in before, having issues with my phone and the battery life! She explained all my options, spok... See more
Company replied
Location
Switch location52 High Street, NG10 1LN Long Eaton, GB
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Mo was very kind and helpful. The customer service was amazing. They were very friendly and made the process very easy helping me understand everything.
Company replied
We were so happy with today’s service … Jay helped us sort out what we needed & got us the best deal that suited us. Thank you so much we really had a good visit & the staff were fab thank you 😊
Company replied
I had an issue with my home internet, so I came into Vodafone for help. Jay was absolutely fantastic. He explained everything clearly and made the whole process really easy. I switched my home broadba... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Long Eaton
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
52 High Street, NG10 1LN, Long Eaton, United Kingdom
4.9
Excellent
169 reviews
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Sasha was outstanding
Sasha was outstanding, very helpful and communication was fantastic, thank you so much 😊
2 March 2026
Unprompted review
Reply from Vodafone UK - Long Eaton
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jay Long Eaton Vodafone
Great customer service. Efficient and helpful. Well Done for a good deal. Keep it up!!
21 February 2026
Unprompted review
Reply from Vodafone UK - Long Eaton
Hey Tia,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had some great help from jackson with…
Had some great help from jackson with my phone
20 February 2026
Unprompted review
Reply from Vodafone UK - Long Eaton
Hey Glen,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I have been really impressed with…
I have been really impressed with jackson he has been a great help and polite
13 February 2026
Unprompted review
Reply from Vodafone UK - Long Eaton
Hey Nigel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I would like to show my appreciation to…
I would like to show my appreciation to Jackson for his expertise when resetting
my phone.
12 February 2026
Unprompted review
Reply from Vodafone UK - Long Eaton
Hey Sue,
Thanks for the lovely review and fantastic support for Jackson.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Manager Sasha showed infinite patience…
Manager Sasha showed infinite patience and professionalism while upgrading my phone.
Fantastic service!
9 February 2026
Unprompted review
Reply from Vodafone UK - Long Eaton
Hey Robert,
Thanks for the lovely review and fantastic support for Sasha.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lovely adiser Jackson at vodafone long…
Lovely adiser Jackson at vodafone long eaton very helpful
6 February 2026
Unprompted review
Reply from Vodafone UK - Long Eaton
Hey Martin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lovely staff
Lovely staff. Helped with my upgrade after struggling to do it online.
31 January 2026
Unprompted review
Reply from Vodafone UK - Long Eaton
Hey Sammy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really helpful from Jay
Really helpful from Jay. Very informative and professionally done.
24 January 2026
Unprompted review
Reply from Vodafone UK - Long Eaton
Hey Andrew,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Long Eaton
Hey Elaine,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Phone upgrade
The Vodafone adviser at the long Eaton branch Jay went through everything really well before I upgraded my phone contract
15 January 2026
Unprompted review
Reply from Vodafone UK - Long Eaton
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent service from Jay
Excellent service from Jay. Knowledgeable and friendly. Definitely recommend! 👍🏼
30 December 2025
Unprompted review
Reply from Vodafone UK - Long Eaton
Hey Lee,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Long Eaton
Hey Linda,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The customer service was brilliant
The customer service was brilliant. Did all my requests which were a little unusual. Very helpful and polite.
18 December 2025
Unprompted review
Reply from Vodafone UK - Long Eaton
Hey Nigel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sasha was outstanding she did…
Sasha was outstanding she did everything for me swapping everything from my old phone to my new phone explaining as she went on as I don’t have a clue Sasha is a credit to Vodafone thank you
18 November 2025
Unprompted review
Reply from Vodafone UK - Long Eaton
We're happy to hear that you had such a positive experience with our agent Sasha.
Thanks,
Vodafone Social Media Team
Sasha was amazing she was so helpful…
Sasha was amazing she was so helpful and very caring. she is outstanding at her job :)
6 November 2025
Unprompted review
Reply from Vodafone UK - Long Eaton
Hi. We're happy to hear that you had such a positive experience! It's wonderful to know that our team member was so helpful and caring. We appreciate your feedback! If you need any help, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Vodafone Social Media Team
Very helpful from making initial…
Very helpful from making initial enquiry to eventual set up of new phone which looks to be a great assett. Kept informed each step of the way by most capable staff.
7 November 2025
Unprompted review
Reply from Vodafone UK - Long Eaton
Hi. We appreciate you taking the time to share your feedback! We're happy to hear that you found our team helpful during the process of setting up your new phone. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you Jackson for all your help.
Thank you Jackson for all your help.
Excellent
7 November 2025
Unprompted review
Reply from Vodafone UK - Long Eaton
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Friendly and helpful staff
Sasha was absolutely lovely in helping me with my phone issues. She's very patient, professional and knowledgeable regarding the steps needed to dolve my issue. Sasha was very helpful and friendly and cannot recommend her enough. Definitely deserves a raise for all her hard work! Thank you!
1 November 2025
Unprompted review
Reply from Vodafone UK - Long Eaton
Hi. We appreciate your kind words! It's great to hear that you had such a positive experience and that you found the support so helpful. We value your feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service
Sasha helped me order a new smart watch on the sunday and it had arrived in store by Tuesday. Both interaction with her were absolutely amazing. She is such a breath of fresh air, so friendly and helpful. She is a real credit to the company. I would not hesitate to recommend the store to others. Made the whole process very enjoyable from start to finish! Thank you!
21 October 2025
Unprompted review
Reply from Vodafone UK - Long Eaton
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
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