Sasha the store manager, along with her team were excellent! She remembered me from the time I came in before, having issues with my phone and the battery life! She explained all my options, spok... See more
Company replied
Location
Switch location52 High Street, NG10 1LN Long Eaton, GB
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Mo was very kind and helpful. The customer service was amazing. They were very friendly and made the process very easy helping me understand everything.
Company replied
We were so happy with today’s service … Jay helped us sort out what we needed & got us the best deal that suited us. Thank you so much we really had a good visit & the staff were fab thank you 😊
Company replied
I had an issue with my home internet, so I came into Vodafone for help. Jay was absolutely fantastic. He explained everything clearly and made the whole process really easy. I switched my home broadba... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Long Eaton
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
52 High Street, NG10 1LN, Long Eaton, United Kingdom
4.9
Excellent
169 reviews
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Superr kool jackson...thank you very…
Superr kool jackson...thank you very much..rk
20 October 2025
Unprompted review
Reply from Vodafone UK - Long Eaton
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Changing phone…
As always very helpful and knowledgeable, he explained everything, always a good experience.
7 October 2025
Unprompted review
Reply from Vodafone UK - Long Eaton
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Very good service thank you Jay for…
Very good service thank you Jay for your help and advice.
6 October 2025
Unprompted review
Reply from Vodafone UK - Long Eaton
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Sasha And Jay are top!
I recently visited the Vodafone store in Long Eaton after struggling to upgrade my contract online, and I’m so glad I did. From the moment I walked in, Sasha was incredibly welcoming and approachable. She immediately listened to the issues I’d been facing online and took the time to fully understand what I needed from my new plan.
What stood out most was Sasha’s patience and professionalism. She explained all the available options clearly, making sure I knew exactly what I was getting with my upgrade, without any pressure or confusion. She handled everything quickly and efficiently, but never rushed me – it felt like she genuinely wanted me to leave with the best deal for my needs.
Her customer service skills are outstanding: friendly, knowledgeable, and very solution-focused. It completely took the stress out of what had been a frustrating process online.
I also had the pleasure of chatting with Jay while I was there. He was equally friendly and easy to talk to, adding to the relaxed and positive atmosphere in the store. Between them, they made the whole experience feel smooth and enjoyable, which isn’t always the case with phone contracts!
Overall, Sasha went above and beyond to make the upgrade process simple and stress-free, and Jay’s approachable manner really added to the experience. I left the store extremely happy with my new contract and very impressed with the customer service.
Highly recommend the Vodafone Long Eaton team – especially Sasha and Jay – for anyone looking for clear advice, great service, and genuine support.
3 October 2025
Unprompted review
Reply from Vodafone UK - Long Eaton
We're so happy to hear that you had a positive experience in our Long Eaton store. It's great to know that the team were helpful and made your upgrade process stress-free. We appreciate you recommending our team for their advice and support!
Thanks,
Vodafone Social Media Team
Always enjoy coming in Long Eaton…
Always enjoy coming in Long Eaton Vodafone..Fhalak always helps me and understands what I want from my iPhones…a brilliant shop.Thankyou
10 September 2025
Unprompted review
Reply from Vodafone UK - Long Eaton
Hi Deborah,
Thank you so much for your wonderful review and the amazing support you’ve shown for Fhalak—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Briliant service
Briliant service
New contract sorted out very quickly very friendly chap
Also sorted my phone out and helped me get my cover screen as it should be very happy
10 September 2025
Unprompted review
Reply from Vodafone UK - Long Eaton
Hey Yvonne,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Insta at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
They were very helpful and a good…
They were very helpful and a good friendly service was given
9 September 2025
Unprompted review
Reply from Vodafone UK - Long Eaton
Hey Joseph,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant
Very well communicated & helped me with all my questions
3 September 2025
Unprompted review
Reply from Vodafone UK - Long Eaton
We appreciate your feedback and are so glad we could clearly answer your questions and assist you! Thanks for taking the time to share.
Vodafone Social Media Team
Went in with a problem and Fhalak was…
Went in with a problem and Fhalak was very patient and took his time to solve the issue I had. Really helpful and will visit again for sure.
8 August 2025
Unprompted review
Reply from Vodafone UK - Long Eaton
Hey Jackie,
Thanks for the lovely review and fantastic support for Fhalak.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Long Eaton
Hey Angela,
Thanks for the lovely review and fantastic support for Neha.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Long Eaton
Hey Linda,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing experience with jay very…
Amazing experience with jay very helpful so grateful
15 July 2025
Unprompted review
Reply from Vodafone UK - Long Eaton
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service by Jay
14 July 2025
Unprompted review
Reply from Vodafone UK - Long Eaton
Hey Richie,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I recently went in to get a new phone…
I recently went in to get a new phone and the team have been really helpful! They've helped me to transfer all my stuff across which I was very happy with! Thank you team!😀
10 July 2025
Unprompted review
Reply from Vodafone UK - Long Eaton
Hi Marg,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Good work by the boys in store
3 July 2025
Unprompted review
Reply from Vodafone UK - Long Eaton
Hey Tony,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came in my phone was playing up
Came in my phone was playing up. All sorted and guys were very helpful in store
2 June 2025
Unprompted review
Reply from Vodafone UK - Long Eaton
Hey Jackie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant work.
2 June 2025
Unprompted review
Reply from Vodafone UK - Long Eaton
Hey Bill,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service by Jay
2 June 2025
Unprompted review
Reply from Vodafone UK - Long Eaton
Hey Gayle,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sorted out my Mrs and mine phone really…
Sorted out my Mrs and mine phone really well. Thanks boys
1 June 2025
Unprompted review
Reply from Vodafone UK - Long Eaton
Hey Aaron,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Long Eaton
Hey Simon,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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