Sasha the store manager, along with her team were excellent! She remembered me from the time I came in before, having issues with my phone and the battery life! She explained all my options, spok... See more
Company replied
Location
Switch location52 High Street, NG10 1LN Long Eaton, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Mo was very kind and helpful. The customer service was amazing. They were very friendly and made the process very easy helping me understand everything.
Company replied
We were so happy with today’s service … Jay helped us sort out what we needed & got us the best deal that suited us. Thank you so much we really had a good visit & the staff were fab thank you 😊
Company replied
I had an issue with my home internet, so I came into Vodafone for help. Jay was absolutely fantastic. He explained everything clearly and made the whole process really easy. I switched my home broadba... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Long Eaton
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
52 High Street, NG10 1LN, Long Eaton, United Kingdom
4.9
Excellent
169 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Vodafone UK - Long Eaton
Hey Les,
Thanks for the lovely review and fantastic support for Jackson.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
21 May 2025
Unprompted review
Reply from Vodafone UK - Long Eaton
Hey Madeleine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant work from all the staff in Long Eaton
15 May 2025
Unprompted review
Reply from Vodafone UK - Long Eaton
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Long Eaton
Hey ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Good service and clear explanation
Good service and clear explanation. Was able to get a new phone at a good price. Jay especially was very helpful and nice.
3 April 2025
Unprompted review
Reply from Vodafone UK - Long Eaton
Hey Max,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
20 March 2025
Unprompted review
Reply from Vodafone UK - Long Eaton
Hi Malcolm,
Thanks for taking your time to share this review. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great service from neha
19 March 2025
Unprompted review
Great service by team in store
10 March 2025
Unprompted review
Reply from Vodafone UK - Long Eaton
Hi Noel,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Great manager and staffs
1 March 2025
Unprompted review
Reply from Vodafone UK - Long Eaton
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
New Wifi
The service with getting a new WiFi contract was excellent. Jay and Neha were professional and friendly. Thank you!
9 February 2025
Unprompted review
Reply from Vodafone UK - Long Eaton
Hi Adam. Thank you for your review for both Jay and Neha. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
5 February 2025
Unprompted review
Reply from Vodafone UK - Long Eaton
Hi Pauline,
This is lovely feedback for us. Thanks for taking your time to share this experience.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Nice work by the boys in shop
3 February 2025
Unprompted review
Reply from Vodafone UK - Long Eaton
Thanks for the great feedback, Rose - it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Lovely to chat to Fhalak
Lovely to chat to Fhalak. Made our experience a whole lot stress free and easier.
3 February 2025
Unprompted review
Reply from Vodafone UK - Long Eaton
Hi Rosemary. Thank you for your review for Fhalak. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service by Jay
3 February 2025
Unprompted review
Reply from Vodafone UK - Long Eaton
Hi. Thank you for your review for Jay. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good service
1 February 2025
Unprompted review
Reply from Vodafone UK - Long Eaton
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Good service from Jackson
8 January 2025
Unprompted review
Reply from Vodafone UK - Long Eaton
Hi Steve.
Thank you for taking the time to re
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Brilliant service
Brilliant service. Nice and efficient. Amazing manager
8 January 2025
Unprompted review
Reply from Vodafone UK - Long Eaton
Hi Christine,
It's great to hear your feedback, thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very great service from Fhalal in store
5 January 2025
Unprompted review
Reply from Vodafone UK - Long Eaton
Hi Terry,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Jay is amazing was very great today…
Jay is amazing was very great today helped with my issue and saved me some money will deffo come in again. Hopefully stays for few more years hahah
1 December 2024
Unprompted review
Reply from Vodafone UK - Long Eaton
Hi Ivan. Thank you for your review for Jay. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service from Layla in store.
1 December 2024
Unprompted review
Reply from Vodafone UK - Long Eaton
Hi Keith. Thank you for your review for Layla. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.