Fatema was very helpful with my broadband upgrade today. Not at all stressful when I came into the store today guys, keep up the good work. 👍🏼
Company replied
Location
Switch locationUnit 75 The Mall, LU1 2TF Luton, GB
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See what reviewers are saying
I’ve had a great experience with Kate at Vodafone. She first helped me set up my phone contract back in 2024, and I recently worked with her again for an upgrade. Both times she found me really g... See more
Company replied
Was greeted straight away when I entered the store. Staff were friendly and approachable, Jamie really saved the day as we were heading to the airport without a roaming data plan. Luckily she came to... See more
Company replied
I had a wonderful experience with Jaime and Ali. I was praying to see Jaime, and when I did, she was extremely helpful and went out of her way to make sure everything went smoothly, which I truly appr... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Luton
Written by the company
Contact info
Unit 75 The Mall, LU1 2TF, Luton, United Kingdom
4.9
Excellent
401 reviews
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Perfectly good customer service
Perfectly good customer service
I appreciate Fabian @ luton mail...Vodafone is the best
10 March 2025
Unprompted review
Reply from Vodafone UK - Luton
Hello Femi,
Thanks for letting us know what an amazing job Fabian did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Luton
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Stefan offered great service and helped…
Stefan offered great service and helped me find a great deal
8 March 2025
Unprompted review
Reply from Vodafone UK - Luton
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Luton
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
I Got very profesional Response from…
I Got very profesional Response from Mr. Talal. He is very nice Guy.
8 March 2025
Unprompted review
Reply from Vodafone UK - Luton
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Quality service
Taran was efficient. Simply did what they needed to do and outlined how to execute what was required! Great service :)
27 February 2025
Unprompted review
Reply from Vodafone UK - Luton
Hi Matthew,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Good review and Talal is a good guy and…
Good review and Talal is a good guy and responds very good
25 February 2025
Unprompted review
Reply from Vodafone UK - Luton
Hi Gudivada,
Thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Luton
Hey,
Thanks for letting us know what an amazing job Kate did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fabian is a nice peraon
Fabian is a nice peraon. Hard worker. Manage store very well.
18 February 2025
Unprompted review
Reply from Vodafone UK - Luton
Hi Murtaza,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Awesome Customer Service
Jaime remembered us from yesterday and was very helpful and overall very nice to talk to.
18 February 2025
Unprompted review
Reply from Vodafone UK - Luton
Hi Sophie,
Thank you for your review for Jaime. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Had a great experience with Talal.He…
Had a great experience with Talal.He gave us such a smooth experience with vodafone. Hopefully it will be a great journey with Vodafone
18 February 2025
Unprompted review
Reply from Vodafone UK - Luton
Hi Boshir,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Had a good experience with Talal
I’ve been with Vodafone for a while now, and the experience has been fantastic. The network coverage is strong, and the data speeds are fast, even in busy areas. Talal provided excellent customer service, making sure I got the best plan for my needs. Everything has been smooth, and I highly recommend Vodafone for reliable connectivity and great service
18 February 2025
Unprompted review
Reply from Vodafone UK - Luton
Hi Mobarak,
Thanks for your review for Talal. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
It was great conversation with Talal
It was great conversation with Talal. He helps us to do the things easy and comfortable. I'm really satisfied with the service
18 February 2025
Unprompted review
Reply from Vodafone UK - Luton
Hi Shahina,
Thank you for your review for Talal. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Always amazing customer service from…
Always amazing customer service from Jaime, when setting up my device and restoring my data was vey helpful couldn’t be more happy with the helpi recieved
17 February 2025
Unprompted review
Reply from Vodafone UK - Luton
Thanks for your Great feedback for Jaime 😊 All the best, The Vodafone Social Media Team
Amazing customer service from jaime
Amazing customer service from jaime, she did my upgrade so fast and efficiently and informed me on all the details, would recommend this store.
15 February 2025
Unprompted review
Reply from Vodafone UK - Luton
Hey, thanks for your awesome feedback for Jaime. It's great to hear they made such a great impression.
Thanks, The Vodafone Social Media Team
Jaime was really lovely and helpful
Jaime was really lovely and helpful. All the details I needed to know were explained to me. Really really amazing customer rep. ⭐️
12 February 2025
Unprompted review
Reply from Vodafone UK - Luton
Hi Omotoyosi,
Thanks for your review for Jaime. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Fabian is great! 🌟
Fabian solved my issue quickly with no hassle, was really friendly and attentive and made the vodaphone experience such an enjoyable one!
7 February 2025
Unprompted review
Reply from Vodafone UK - Luton
Hi. Thank you for your review for Fabian. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excelent service e of Kate
We were happy with the professional, patient and friendly attitude and service of lovely member of staff Kate.
8 February 2025
Unprompted review
Reply from Vodafone UK - Luton
Hey Nikolay, Thanks for your lovely feedback for kate ☺️ All the best, The Vodafone Social Media Team
Mr talal
Mr. Talal is one the best Vodafone employee who helped me very well.
Excellent customer service
3 February 2025
Unprompted review
Reply from Vodafone UK - Luton
Hi Zubair. Thank you for your review. It's always lovely to read such brill feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came to do a pac code fabians also…
Came to do a pac code fabians also explained my bill for me
1 February 2025
Unprompted review
Reply from Vodafone UK - Luton
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
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