I’ve had a great experience with Kate at Vodafone. She first helped me set up my phone contract back in 2024, and I recently worked with her again for an upgrade. Both times she found me really g... See more
Company replied
Location
Switch locationUnit 75 The Mall, LU1 2TF Luton, GB
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Was greeted straight away when I entered the store. Staff were friendly and approachable, Jamie really saved the day as we were heading to the airport without a roaming data plan. Luckily she came to... See more
Company replied
I had a wonderful experience with Jaime and Ali. I was praying to see Jaime, and when I did, she was extremely helpful and went out of her way to make sure everything went smoothly, which I truly appr... See more
Company replied
Excellent service and had good advice from the staff at Luton Vodafone from Fatema and another gentleman, sorted our broadband and contract issues in no time! We will be back when needed!!
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Luton
Written by the company
Contact info
Unit 75 The Mall, LU1 2TF, Luton, United Kingdom
4.9
Excellent
389 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Fatema at the Luton branch was…
Fatema at the Luton branch was excellent, provided such knowledge and gave me the best deal.
8 July 2026
Unprompted review
Reply from Vodafone UK - Luton
Hey Chamoya,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Mustafa's work is very good and polite
Mustafa's work is very good and polite. I am very happy and satisfied of his work.
6 July 2026
Unprompted review
Reply from Vodafone UK - Luton
Hey Navdeep,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Fatema helps us out today.very good…
Fatema helps us out today.very good customer service being extremely helpful.
17 June 2026
Unprompted review
Reply from Vodafone UK - Luton
Hey Gole,
Thanks for the lovely review and fantastic support for Fatema. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fatema was extremely helpful when in…
Fatema was extremely helpful when in the Luton store today- thank you for your help and getting my bill down!
16 June 2026
Unprompted review
Reply from Vodafone UK - Luton
Hey Hannah,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Fatema.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good Experience and friendly…
Good Experience and friendly explanation from Fatema
10 June 2026
Unprompted review
Reply from Vodafone UK - Luton
Hey Srujan,
Thanks for the lovely review and fantastic support for Fatema.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Luton
Hey Maria,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Kate.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Angelica was so lovely and helpful to…
Angelica was so lovely and helpful to me today. And I really enjoyed her assistance and everything. Thank you Vodafone
31 May 2026
Unprompted review
Reply from Vodafone UK - Luton
Hey Stephen,
Thanks for the lovely review and fantastic support for Angelica.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service and had good advice…
Excellent service and had good advice from the staff at Luton Vodafone from Fatema and another gentleman, sorted our broadband and contract issues in no time! We will be back when needed!!
23 May 2026
Unprompted review
Reply from Vodafone UK - Luton
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I had a fantastic experience switching…
I had a fantastic experience switching my network from Three to Vodafone, all thanks to Fatema! She was incredibly knowledgeable and made the entire process quick, seamless, and stress-free. Highly recommend her excellent customer service!
20 May 2026
Unprompted review
Reply from Vodafone UK - Luton
Hey RamaGovind,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Unfortunately my personal life went…
Unfortunately my personal life went haywire and I needed to go back on some of my personal accounts and I thought I needed to cancel almost anything except my phone but thanks to the store manager Kate I would be able to apply again to broadband. Thank you for your service Kate.
20 May 2026
Unprompted review
Reply from Vodafone UK - Luton
Hey David,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sabir He is a wonderful and very calm…
Sabir He is a wonderful and very calm person😊
20 May 2026
Unprompted review
Reply from Vodafone UK - Luton
Hey Crina,
Thanks for the lovely review and fantastic support for Sabir.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fatema is great
Fatema is great. She switched me to a much more affordable deal and saved me money and gave me great advice on building credit history.
13 May 2026
Unprompted review
Reply from Vodafone UK - Luton
Hey Jessie,
Thanks for the lovely review and fantastic support for Fatema.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Came to Vodafone luton and Kate helped…
Came to Vodafone luton and Kate helped me and she was awesome
13 May 2026
Unprompted review
Reply from Vodafone UK - Luton
Hey Shahid,
Thanks for the lovely review and fantastic support for luton and Kate.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpfull
10 May 2026
Unprompted review
Reply from Vodafone UK - Luton
Hey Daniel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Luton
Hey Patrick,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Fatema! Is a star!
Fatema has been so professional and helpful today!
I have visited multiple stores and not received the help I have with Fatema.
Very polite, professional and friendly! Amazing service 👏
6 May 2026
Unprompted review
Reply from Vodafone UK - Luton
Hey Natalie,
Thanks for the lovely review and fantastic support for Fatema.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amazing service from Fatema.
Amazing service from Fatema.
She is very good,I can't speak properly in English but she understand me and solve my problems,
Bless her
5 May 2026
Unprompted review
Reply from Vodafone UK - Luton
Hey Filofteia,
Thanks for the lovely review and fantastic support for Fatema.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fatema
Fatema - in Luton was very helpful and I really appreciate her support - thank you
5 May 2026
Unprompted review
Reply from Vodafone UK - Luton
Hey Mary,
Thanks for the lovely review and fantastic support for Fatema.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
it’s an amazing service from Fatema,
it’s an amazing service from Fatema,
i come here from EE and she loved me a lot
now i have 2 sim contracts with vodafone.
she is amazing 🎉
4 May 2026
Unprompted review
Reply from Vodafone UK - Luton
Hey Balwinder,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I’ve had a great experience with Kate…
I’ve had a great experience with Kate at Vodafone. She first helped me set up my phone contract back in 2024, and I recently worked with her again for an upgrade.
Both times she found me really good deals and made the whole process smooth and straightforward. She’s knowledgeable, helpful, and genuinely looks out for the best options for her customers.
Highly recommend asking for Kate if you’re visiting Vodafone!
3 May 2026
Unprompted review
Reply from Vodafone UK - Luton
Hey Sophie,
Thanks for the lovely review and fantastic support for Kate.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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