Recently lost my phone and Patrick at the Vodaphone store in Macclesfield was A class. His help and professionalism can’t be faulted. He made sure my lost phone was replaced swiftly and even sorted me... See more
Company replied
Location
Switch location9 Mill Street Mall, Grosvenor Centre, SK11 6AJ Macclesfield, GB
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See what reviewers are saying
Called in as Sister in laws Doro phone had a electrical issue ,as in looked like it had set alight while charging The manager Patrick took charge of the issue , explaining that the phone was onl... See more
Company replied
Very outstanding service from Luke. Really helpful up and beyond. Looking for solutions when the easiest way did not work.
Company replied
Fabulous service, as always. Kev is a superstar, very patient. Kev always looks to get us the best outcome possible and spends time explaining the deals available. We've been with Vodafone many yea... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Macclesfield
Written by the company
Contact info
9 Mill Street Mall, Grosvenor Centre, SK11 6AJ, Macclesfield, United Kingdom
4.9
Excellent
360 reviews
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Phone problem
i had a big issue with my phone that went over for 3 months Ben and paddy worked incredibly hard to fix the issue and there dedicated towards the issue was amazing
25 March 2025
Unprompted review
Reply from Vodafone UK - Macclesfield
Hi Katie,
This is such an amazing review for Ben and Paddy. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Ben was super helpful
24 March 2025
Unprompted review
Reply from Vodafone UK - Macclesfield
Hi Calum,
This is a great review for Ben. Thanks for taking your time to share. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great service thank you Ben
23 March 2025
Unprompted review
Reply from Vodafone UK - Macclesfield
Hi Viv,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Ben and paddy did a brilliant job very…
Ben and paddy did a brilliant job very helpful
22 March 2025
Unprompted review
Reply from Vodafone UK - Macclesfield
Hello Janet,
It's great to hear about the positive experience which you've had with Ben and Paddy. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Most helpful and patient Ben and paddy…
Most helpful and patient Ben and paddy definitely recommended wouldn't go anywhere else
21 March 2025
Unprompted review
Reply from Vodafone UK - Macclesfield
Hello Christine,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Best service resolved issue
Best service resolved issue
Excellent store very friendly people
Ben is they on store to visit
18 March 2025
Unprompted review
Reply from Vodafone UK - Macclesfield
Hello Malik,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ben has been absolutely amazing!!
Ben has been absolutely amazing!!! We had so many issues and he sorted it all out! So kind, very informative and compassionate!
16 March 2025
Unprompted review
Reply from Vodafone UK - Macclesfield
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Bens service was professional and…
Bens service was professional and helpful
7 March 2025
Unprompted review
Reply from Vodafone UK - Macclesfield
Thank you for the great feedback for Ben, it's very much appreciated. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Best service
Ben Paddy and Josh were amazing and very helpful, great guidance, went above and beyond. Prioitsed security and loads of assistance
6 March 2025
Unprompted review
Reply from Vodafone UK - Macclesfield
We’re grateful for your fantastic feedback Christopher, thank you! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very helpful through the process
Very helpful through the process. Thank you Bill
27 February 2025
Unprompted review
Reply from Vodafone UK - Macclesfield
Hi Brian,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Ben & Josh did a great job answering…
Ben & Josh did a great job answering all our questions and and managing to get us a fantastic deal on a new contract, would definitely recommend
27 February 2025
Unprompted review
Reply from Vodafone UK - Macclesfield
Hi Ben,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Very helpful Ben Josh today very happy…
Very helpful Ben Josh today very happy with they service
26 February 2025
Unprompted review
Reply from Vodafone UK - Macclesfield
Hi Gillian,
Thank you for the great feedback on Ben, it's very much appreciated. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Macclesfield
Hello, Peggy,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very happy with service from Ben he was…
Very happy with service from Ben he was very helpful
25 February 2025
Unprompted review
Reply from Vodafone UK - Macclesfield
Hi Michael,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service from Ben.
25 February 2025
Unprompted review
Reply from Vodafone UK - Macclesfield
Hi Gabriel,
Thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great job
Fantastic helpful advice and service from Ben 5 stars all the way
22 February 2025
Unprompted review
Reply from Vodafone UK - Macclesfield
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Resolved
Spoke to Ben in-store, problem solved.
I know where to go to sort out mobile issues now.
Cheers Ben
Thank you
22 February 2025
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey Cliff,
Thanks for letting us know what an amazing job Ben did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service.
Both Paddy and Ben were very patient and polite helping to sort out our phone problems! We also were given lots of choice of contracts, all reasonable.
20 February 2025
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey Val,
Thanks for letting us know what an amazing job Paddy and Ben did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ben gave really good customer service
Ben gave really good customer service. Giving options between sim only and upgrade deals. Really recommend Vodaphone
15 February 2025
Unprompted review
Reply from Vodafone UK - Macclesfield
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Reply from Vodafone UK - Macclesfield
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
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