Recently lost my phone and Patrick at the Vodaphone store in Macclesfield was A class. His help and professionalism can’t be faulted. He made sure my lost phone was replaced swiftly and even sorted me... See more
Company replied
Location
Switch location9 Mill Street Mall, Grosvenor Centre, SK11 6AJ Macclesfield, GB
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See what reviewers are saying
Called in as Sister in laws Doro phone had a electrical issue ,as in looked like it had set alight while charging The manager Patrick took charge of the issue , explaining that the phone was onl... See more
Company replied
Fabulous service, as always. Kev is a superstar, very patient. Kev always looks to get us the best outcome possible and spends time explaining the deals available. We've been with Vodafone many yea... See more
Company replied
Very outstanding service from Luke. Really helpful up and beyond. Looking for solutions when the easiest way did not work.
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Macclesfield
Written by the company
Contact info
9 Mill Street Mall, Grosvenor Centre, SK11 6AJ, Macclesfield, United Kingdom
4.9
Excellent
361 reviews
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Great service at Macclesfield today
Ben - Macclesfield - was very helpful today with so many queries including transfer of ownership and a new upgrade - offering best deal and was extremely patient! Thank you.
3 January 2025
Unprompted review
Reply from Vodafone UK - Macclesfield
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Macclesfield
Thanks for the five start review, Laura. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service from Ben very informative…
Great service from Ben very informative & helpful great price on new plan
2 January 2025
Unprompted review
Reply from Vodafone UK - Macclesfield
Thanks for the five star review, Chris. It's lovely to see Ben delivered great service. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Ben has been brilliant and saved me…
Ben has been brilliant and saved me almost 20 per month
2 January 2025
Unprompted review
Reply from Vodafone UK - Macclesfield
H Tina,
What super feedback for Ben! Thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Awesome Macclesfield store
All members of staff at the Macclesfield store were really friendly and helpful. I’m not great with loads of tech stuff I get confused but the staff made it all really clear for me. I would highly recommend the Macclesfield Vodafone store.
29 December 2024
Unprompted review
Reply from Vodafone UK - Macclesfield
Hi Gina. Thank you for your review for the team. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Macclesfield
Hello, Kath,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Macclesfield
Hi Brandon,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent customer service from Ben!
Nothing was too much trouble for Ben in helping us sort out phone contracts and broadband today. Excellent customer service. Thank you.
22 December 2024
Unprompted review
Reply from Vodafone UK - Macclesfield
Hi Anita,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Very helpful
Ben was great, really helpful and informative when helping with my SIM card switch. Amazing service.
18 December 2024
Unprompted review
Reply from Vodafone UK - Macclesfield
Hi Edie. Thank you for your review for Ben. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service, very nice and friendly Ben in store
12 December 2024
Unprompted review
Reply from Vodafone UK - Macclesfield
Hi Owen,
It's great to hear your feedback, thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Ben was great when I visited the…
Ben was great when I visited the Macclesfield branch to upgrade my phone!
7 December 2024
Unprompted review
Reply from Vodafone UK - Macclesfield
Hi Gemma. Thank you for your review for Ben. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ben was very helpful and knowledgeable
Ben was very helpful and knowledgeable
30 November 2024
Unprompted review
Reply from Vodafone UK - Macclesfield
Hi Andy,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Fantastic service by Ben
Fantastic service by Ben. Great savings made today
24 November 2024
Unprompted review
Reply from Vodafone UK - Macclesfield
Hello, Rasim,
Thanks for letting us know what an amazing job Ben did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service from Ben
Great service from Ben. Very knowledgeable and helpful
24 November 2024
Unprompted review
Reply from Vodafone UK - Macclesfield
Hello,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I’m saving £30 pounds a month and I’m…
I’m saving £30 pounds a month and I’m on a better plan for 6 months Ben was very helpful
15 November 2024
Unprompted review
Reply from Vodafone UK - Macclesfield
Hi Sarah,
Thank you for taking the time to leave us a 5 star review! We're glad to hear Ben has managed to help save you £30 a month and get you a better plan.
Thanks,
The Vodafone Social Media Team
Nice polite staff providing a pleasant…
Nice polite staff providing a pleasant experience. Bens the best!
15 November 2024
Unprompted review
Reply from Vodafone UK - Macclesfield
Hi Anthony,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Kev has been fantastic
Kev has been fantastic! So helpful with setting up my new phone. Brilliant service Top marks for Vodafone Macclesfield!⭐️
12 November 2024
Unprompted review
Reply from Vodafone UK - Macclesfield
Hi Rachel,
This is a great review for Kev. Thanks for sharing your feedback. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Ben was a really helpful assistant very…
Ben was a really helpful assistant very friendly and professional well done 10 out of 10
12 November 2024
Unprompted review
Reply from Vodafone UK - Macclesfield
Hi,
Thanks for taking your time to leave this review for Ben. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Bill and kev provided an amazing…
Bill and kev provided an amazing service and saved me money by directing me to a great deal - thank you!!
11 November 2024
Unprompted review
Reply from Vodafone UK - Macclesfield
Hello, Claire,
It's great to hear about the positive experience which you received in store from Bill and Kev, and we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Paddy is an absolute treasure
Paddy is an absolute treasure, he was amazing helping me, he’s fab
9 November 2024
Unprompted review
Reply from Vodafone UK - Macclesfield
Hi Robin,
It's great to hear you're feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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