Vodafone UK - Manchester Trafford Reviews 

584
TrustScore 5 out of 5

4.8

Unit L30 , Trafford Centre, M17 8BL Manchester, GB


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Rated 5 out of 5 stars

Danish & rumail were super helpful worked hard to get us the best deal and had amazing customer service. So much so my partner was convinced to switch to Vodafone aswell !

Rated 5 out of 5 stars

Rumail was great in explaining everything, making sure we had the package that suited us and not just selling the most expensive package. He made sure we understood what was happening and that we were... See more

Company replied

Rated 5 out of 5 stars

Rumail kindly helped me with a problem I was having with my phone. Everything was explained to me in a professional and confident manner. I have now updated my phone. Excellent customer service.

Company replied

Rated 5 out of 5 stars

Got my 2 new phones sorted with Sean. He had great customer service and overall was a lovely lad, ill be looking into the tablet you recommended!

Company replied


Company details

  1. Mobile network operator
  2. Mobile Phone Shop
  3. Internet provider
  4. Phone and internet services
  5. Telecommunications service provider

About Vodafone UK - Manchester Trafford

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit L30 , Trafford Centre, M17 8BL, Manchester, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

584 reviews

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4.8

All reviews

(584)

40,947 reviews in the last 12 months

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Rated 5 out of 5 stars

Jacob gave Great service

20 February 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hey Matt,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jacob really good and efficient and…

Jacob really good and efficient and very friendly

20 February 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hey Nathan,

Thanks for letting us know what an amazing job Jacob did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jacob was great!

Jacob was friendly, helpful and professional and found me the best deal, thank you

20 February 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hi Lucy,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Jacob

Excellent service from Jacob. Highly recommend, very knowledgeable

18 February 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hi Heather. Thank you for your review for Jacob. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jacob is very very nice

Jacob is very very nice, helpful and knowledgeable about the products!

18 February 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hi Hilda,

Thank you for your review for Jacob. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Jacob was an amazing sales advisor…

Jacob was an amazing sales advisor today. Extremely helpful, thorough and informative.
Thank you.

18 February 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hi Leanne,

Thanks for your review for Jacob. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Jacob was great and very helpful in…

Jacob was great and very helpful in dealing with my upgrade,
Super member of staff
Thanks

18 February 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hi Craig,

Thank you for your review for Jacob. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Jacob has been really helpful today

Jacob has been really helpful today. He has spent time helping me to find the right phone,

18 February 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hi there,

Thank you for your review for Jacob. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

excellent customer service

18 February 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hi Pauline,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

The person who served me

The person who served me, Jacob was amazing! Thanks

18 February 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hi Tracey,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good service from Jacob…

18 February 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hi there,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service provided by Jacob

Excellent service provided by Jacob. Really good value for money and very happy with the service that Vodafone provides. Cheers

17 February 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

We loving seeing reviews like this Andy! It's great to see one of our team taking the time to find a deal that perfectly suits our customers needs 😊 Thanks, The Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Jacob at…

Excellent service from Jacob at Vodafone manchester trafford centre

17 February 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Thanks for letting us know about the aewsome service from Jacob. All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Jacob gave amazing service despite…

Jacob gave amazing service despite being a United fan! Ta

17 February 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Thanks for your feedback Andre. It's always great to see when our staff make such a good impression on our customers even if they are united fans 😂 All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Jacob is very good

Jacob is very good, nice and quick

15 February 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hi there,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service from Jacob

Fantastic service from Jacob, 100% professional.

15 February 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kian was fantastic and so helpful!

Kian was fantastic and so helpful!! Thank you for an amazing service.
Thanks Louise

15 February 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Jacob was very polite and curious

Jacob was very polite and curious

15 February 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly professional and very helpful

Friendly professional and very helpful
Jacob a credit to Vodafone

15 February 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sina made our purchases much more…

Sina made our purchases much more valuable due to his wonderful and prominent contributions and knowledge.

11 February 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

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