Rumail was great in explaining everything, making sure we had the package that suited us and not just selling the most expensive package. He made sure we understood what was happening and that we were... See more
Company replied
Location
Switch locationUnit L30 , Trafford Centre, M17 8BL Manchester, GB
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See what reviewers are saying
Rumail kindly helped me with a problem I was having with my phone. Everything was explained to me in a professional and confident manner. I have now updated my phone. Excellent customer service.
Got my 2 new phones sorted with Sean. He had great customer service and overall was a lovely lad, ill be looking into the tablet you recommended!
Company replied
Changed my sim card Sarah was very pleasant and knowledgeable regarding the service vidaphobe offered She went through every step with me. Highly recommend Sarah.Really pleased with the service.
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Manchester Trafford
Written by the company
Contact info
Unit L30 , Trafford Centre, M17 8BL, Manchester, United Kingdom
4.8
Excellent
584 reviews
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Reply from Vodafone UK - Manchester Trafford
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Sarah was Excellent and really helpful
1 September 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
We are happy to hear that you had such a positive experience. Thank you for your kind words; we appreciate your feedback!
Thanks,
Vodafone Social Media Team
Brilliant service by Rijat at Trafford…
Brilliant service by Rijat at Trafford Centre, really helpful, thanks very much 👍
27 August 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Thank you Bilal!!
My husband and I were served by Bilal in the store last Sunday. Both of us are over 60 yrs of age and not up to date with phone use and phone knowledge. Bilal welcomed us in store and was SO helpful, patient and professional. He talked us through everything and explained in simple terms, for us both to upgrade our iphones and contract. Bilal ordered new phones for us both. He also demonstrated and explained to me, how simple it was to do the data transfer ourselves, which I have done this afternoon, at home, after collecting the new phones.
A big thank you to Bilal for a fabulous service!!
24 August 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Kian at Vodafone Trafford
Kian at Vodafone Trafford. Offered tailored advice and different options. Very knowledgable, helpful, polite, patient and approachable.
29 August 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Ritaj was brilliant
Ritaj was brilliant, friendly and polite. Explained everything fully and answered all my questions easily
29 August 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hey Chris,
Thanks for the lovely review and fantastic support for Ritaj.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kian & Zaynah were very helpful in…
Kian & Zaynah were very helpful in solving my query
26 August 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hey Mubeen,
Thanks for the lovely review and fantastic support for Kian & Zaynah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant service top class
22 August 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Very friendly and helpful Kian was very…
Very friendly and helpful Kian was very helpful and helped us get a phone
21 August 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hey Gemma,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great staff 👌🌟
21 August 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hey Piotr,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
We went to the Vodafone shop to enquire…
We went to the Vodafone shop to enquire about Broadband. We were greeted by Kian. He was extremely polite and helpful. He had a great attitude. He was not pushy like some people. He gave us all the information and gave us time to consider the best option. Because of him we took up broadband with Vodafone.
20 August 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Manchester Trafford
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Kian was absolutely fantastic this…
Kian was absolutely fantastic this evening!!
Thanks so much for all your help.
Great guy very patient with a few issues we had.
Thanks again highly recommend.
20 August 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Manchester Trafford
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Manchester Trafford
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Ritaj was amazing
Ritaj was amazing! Helped me trade in my phone. It was a quick and easy process and she made me feel confident shopping with vodaphone!
11 August 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hi,
We're very happy to hear that you've had a great experience when trading in your phone! We appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Manchester Trafford
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Manchester Trafford
Hey Julie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ben was friendly and helped me upgrade…
Ben was friendly and helped me upgrade my phone with ease.
14 August 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hey Christian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ben was extremely helpful I only called…
Ben was extremely helpful I only called in for a query about switching a sim to an E sim and he managed to save me money on mine and my wife contracts
12 August 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hey Lee,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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