When I upgraded my phone, Alexia was very helpful throughout the whole process. She is a credit to the company. I had to return to the shop to resolve an issue not of my making. Connor actively lis... See more
Company replied
Location
Switch locationU12 Sanderson Arcade, NE61 1NS Morpeth, GB
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See what reviewers are saying
We were served by a young girl called, Tonicha. She really knew her job, everything we asked, she explained and answered in a clear and easy manner. We only went in to change our phones from 3 to Vo... See more
Company replied
Very helpful
Company replied
I visited to get my son his first phone with no real idea what I needed or wanted as I'm a major technophobe. Jas and Connor talked me through exactly what I needed and showed me the best handset fo... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Morpeth
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
U12 Sanderson Arcade, NE61 1NS, Morpeth, United Kingdom
4.9
Excellent
132 reviews
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Upgrade phone and reduce bill
Spoke to a really helpful guy named Connor to took his time to get us the best deals and save us a lot of money
4 January 2024
Unprompted review
Reply from Vodafone UK - Morpeth
Hey Michael,
Thanks for letting us know what an amazing job Connor did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Connor Hartley
I decided to change service provider and a relative recommended going to Vodafone in Morpeth. She said there's a great guy there called Connor who's very helpful and friendly.
He was extremely helpful and knowledgeable. Transferred everything across to my new iPhone 15 and showed me what was different to my old iPhone 7.
I also signed up to Broadband with you as I'm moving into a new house soon.
Conner explained everything to me and offered a discount as a package.
I work in Morpeth and he said to pop in anytime if I have any issues.
I'm so happy with my new phone.
What an asset he is to Vodafone and nothing was a problem to him.
27 December 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hi Kevin,
This is such an amazing review for Prajeet. Thanks for sharing your kind words and feedback.
If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line and connect you to an agent if needed.
Thanks again,
Vodafone Social Media team
Easy and stress-free experience
Super experience at the Morpeth store served by Connor who made everything incredibly simple and stress-free. Possibly the easiest experience I have had anywhere when it comes to swapping providers. Would 100% recommend!
27 December 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hey Rebecca,
Thanks for your review, and great feedback for Connor.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
James who dealt with my issue was…
James who dealt with my issue was friendly and very helpful.
16 December 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hey Tem,
Thanks for your review, and great feedback for James.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Morpeth
Hi Pamela,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very helpful
2 December 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hey Sienna,
Thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Rory was very helpful when I purchased…
Rory was very helpful when I purchased my new phone. He went above and beyond to assist me.
9 December 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hey Liz,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Just brilliant.....again
Just brilliant.
What is particularly impressive is that they are not only efficient and full of knowledge when purchasing but are quick to resolve any issues if they do arise.
For me, good after sales, especially when there is a hiccup, shows the true value and culture and these guys were brilliant.
6 December 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hey Michelle,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I'm new with vodafone and James has…
I'm new with vodafone and James has been very helpful with helping me get the perfect phone for my needs.
15 November 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hi Joanne,
This is a lovely review for James. I’m glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Very good support
Very good support. Helpful advice. Not rushed. Tried to address a problem with my dongle and provided advice on an alternative. Pleasant courteous service by James.
28 November 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hi David. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Absolutely delighted with the service…
Absolutely delighted with the service and information given by Connor, a very pleasant, helpful young gentleman in the Morpeth shop. It would be an absolute bonus to have more like him in a face to face environment, thank you Connor, you were a star
25 November 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hey Malcolm,
Thanks for letting us know what an amazing job Connor did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Brilliant
The staff member took a genuine interest in my issues and took the time to sort out my problems.
17 November 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hey Michael,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Had fantastic service from Connor…
Had fantastic service from Connor Hartley at morpeth vodaphone store whilst buying a new tablet
Friendly
Efficient and pleasant guy credit to your store
1 November 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hey Jackie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Best service from…
Very helpful advice and service from Conner! He is so helpful getting my old phone number back and load everything up.
30 October 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hi Ebrencia,
It's great to hear about your recent experience. Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Really great service
Really great service, especially by Connor, staff are really friendly, great people
30 October 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hi Isabelle,
It's great to hear your feedback, thanks for reviewing,
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Connor and Tonicha were both fantastic…
Connor and Tonicha were both fantastic and very patient with an old dinosaur.Thank you Vodaphone Morpeth.
17 October 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hi derek,
Thanks for sharing this review for Connor and Tonicha.
If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Rory did a great job
7 October 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Tanicha's amazing customer service!!
Tanicha was extremely helpful, efficient, and friendly. I have had a few visits to Vodafone stores for the same issue and I have never had the amazing service I have had today! Tanicha is a tremendous asset to Vodafone Morpeth and the company as a whole with her knowledge, customer service, and patience.
4 October 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hi customer,
This is lovely feedback for Tanicha. Thanks for your kind words and taking your time to share the experience
We're always here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Vodafone Morpeth is the best.
Rory in Morpeth shop was brilliant. Very patient and explained everything to me. Very impressed with the service.
16 September 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hi Susan,
This is great to hear! Thank you for taking the time to review. We're pleased to know Rory was able to provide a great experience when visiting our store.
Feel free to pop us over any questions via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
My experience was great because Tonicha…
My experience was great because Tonicha was very helpful and fast at processing my order
8 September 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
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