Vodafone UK - Paignton Reviews 

263
TrustScore 5 out of 5

4.9

36-38 Victoria Street, TQ4 5DN Paignton, GB


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Rated 5 out of 5 stars

Sean and Clive are a great team. Nothing is too much trouble. They are knowledgeable and helpful. Would totally recommend to others

Company replied

Rated 5 out of 5 stars

I went into the shop because my phone had stopped working with mobile data. I was greeted with a smile and served straight away by Beth who sorted the problem in less than 10 minutes; even with my... See more

Company replied

Rated 5 out of 5 stars

Best experience! Very informative and a nice easy process:) pop in and see the lads! Thank you Clive for your time and saving me from an extortionate contract with another provider! If in doubt defini... See more

Company replied

Rated 5 out of 5 stars

Fantastic store manager, so lovely and was fantastic for helping with issues caused by a Cardiff store. Would absolutely come back to talk to him

Company replied


Company details


Contact info

  • 36-38 Victoria Street, TQ4 5DN, Paignton, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

263 reviews

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1-star

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4.9

All reviews

(263)

42,866 reviews in the last 12 months

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Rated 5 out of 5 stars

"Smiles, Service, and Satisfaction!"

"Fantastic customer service at the Vodafone Store in Paignton! The staff are always friendly, helpful, and welcoming, with smiles all around. They go above and beyond to ensure you’re satisfied. Highly recommend visiting this store!"

24 January 2025
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hi Terry,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Phone upgrade

Went in to upgrade phone and contract. Very knowledgeable and friendly. A pleasant visit - thanks Che

4 January 2025
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Clive is always very very helpful and I…

Clive is always very very helpful and I can always rely on him with any help I need with my phone.

21 December 2024
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey Andrea, it's great to see Clive's so Reliable and is always able to help Thanks for your feedback, The Vodafone Social Media Team

Rated 5 out of 5 stars

The Manager Clive was so helpful in…

The Manager Clive was so helpful in every way.
I recommend the Paignton Vodafone store is great.

8 December 2024
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hi Kevin,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly

Very friendly, helpful staff in Paignton

7 December 2024
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hi Diane. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic coustomer service really…

Fantastic coustomer service really helped me understand all the info for my upgrade very friendly

3 December 2024
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hi Siobhan,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lewis was fantastic

Lewis was fantastic. Very helpful and friendly came out with everything I could want or need for the phone I wanted.
He was incredibly patient with my mother's constant questions and prodding.
Around a great experience.

2 December 2024
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hi there,

Thank you for taking the time to review and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service by Che and the whole…

Fantastic service by Che and the whole staff at the store, well done guys keeps up the great work you do

23 November 2024
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hello, Mark,

It's great to hear about the positive experience which you had with Che. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Megan in paignton shop.

9 November 2024
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hi Simon,

It's great to hear about your recent experience and feedback for Megan.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Clive was extremely helpful in sorting…

Clive was extremely helpful in sorting the problems with my phone and adjusting my accounts.

8 November 2024
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hi Geoffrey,

Thank you for taking the time to review, and sharing this feedback for Clive.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 4 out of 5 stars

Good customer service.

5 November 2024
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hi Kevin,

Thank you for taking the time to leave us a review! We're glad you had such a great customer service experience with us.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Clive was very helpful

Clive was very helpful, set up new contract, new phone, transferred everything for me from my old phone. Nothing too much trouble.

4 November 2024
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hi Claire,

Thank you for taking the time to leave us a 5 star review! We're glad to hear you are happy with the new phone and the customer service the team have provided.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Patience of a saint

Patience of a saint, put up with me and the misses, just me! She’s a good egg. I like blue. Che is brilliant, very helpful, down to earth and a good sense of humour. Good people person. Thank you

2 November 2024
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hello, Anthony,

It's always our aim to provide a helpful service, so it's great to hear that Che delivered! We really appreciate you taking the time to leave feedback on your recent experience.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

very helpful staff

very helpful staff, explained all relevant details and very patient.

11 October 2024
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hi. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very proffesional assistant

11 October 2024
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hi Phil. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dom helped me issue relating for my…

Dom helped me issue relating for my phone connection to my car, ask dom and he helped with issue 5 star dom

10 October 2024
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hi Patricia,

Thanks for taking your time to leave this review for Dom, We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Extremely helpful instore

7 October 2024
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Thanks for your 5 star review, Ma! If you ever need help, just pop our team message on X - vodafone.uk/3LXh2xl Facebook - vodafone.uk/3lCYUxW or Instagram - https://ig.me/m/vodafone We'd be happy to assist 🙂 Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

The service provided by Clive at your…

The service provided by Clive at your Paignton store was excellent.In dealing with an on going issue he went over and above to help.

2 October 2024
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hi there,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in the Paignton store.

Thanks,
The Vodafone Social Media Team

Rated 4 out of 5 stars

Helpful consultants but long winded…

Helpful consultants but long winded process to up grade broadband ... took 5 visits to store.

28 September 2024
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Welcoming

Welcoming, funny and down to earth customer service

28 September 2024
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

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