Sean and Clive are a great team. Nothing is too much trouble. They are knowledgeable and helpful. Would totally recommend to others
Company replied
36-38 Victoria Street, TQ4 5DN Paignton, GB
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Sean and Clive are a great team. Nothing is too much trouble. They are knowledgeable and helpful. Would totally recommend to others
Company replied
I went into the shop because my phone had stopped working with mobile data. I was greeted with a smile and served straight away by Beth who sorted the problem in less than 10 minutes; even with my... See more
Company replied
Best experience! Very informative and a nice easy process:) pop in and see the lads! Thank you Clive for your time and saving me from an extortionate contract with another provider! If in doubt defini... See more
Company replied
Fantastic store manager, so lovely and was fantastic for helping with issues caused by a Cardiff store. Would absolutely come back to talk to him
Company replied
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36-38 Victoria Street, TQ4 5DN, Paignton, United Kingdom
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Reply from Vodafone UK - Paignton
I visited the Vodafone Shop in Paignton today and I just wanted to say what an incredibly informative, and positive, experience it was.
I was immediately greeted with a welcoming smile by Beth - whose demeanour, by the way, was exemplary.
I didn't go into the shop to actually purchase anything!
I only went in to ask a few questions about a mobile hot spot and a sim only option - but I was treated with the same level of courtesy, and consideration, as If I was purchasing the most expensive deal in the shop.
Beth listened intentively to my enquiries and, even though I tended to drone on a bit, she never once showed any sign of impatience or lack of interest: and, given the hectic climate in which we all have to co-exist these days, this was a very rare, but much appreciated, quality indeed.
There is not much more I can say really: only to add that it was an absolute pleasure to deal with Beth today - and I cannot praise the level of the customer service I received from her, regarding my enquiry, highly enough.
In conclusion, I would have no hesitation, whatsoever, in recommending The Vodafone Shop in Paignton and would encourage anyone with a Vodafone enquiry to pay a visit to the shop and definitely have a word with Beth.
Top marks all round.

Reply from Vodafone UK - Paignton
The assistant Beth was excellent, Her patience showed consistently, and she provided clear and concise information at all times.
The level of knowledge she had was outstanding, she made the whole process of swapping and upgrading two phones streamlined and painless.
Top class customer interaction. Well done

Reply from Vodafone UK - Paignton
I went into the shop because my phone had stopped working with mobile data.
I was greeted with a smile and served straight away by Beth who sorted the problem in less than 10 minutes; even with my incessant chatter as a distraction!
The male worker, whose name I unfortunately didn't get, was also very polite whilst I was there.
Thoroughly impressed with the service I received :)

Reply from Vodafone UK - Paignton
Che was a knowledgeable and fun member of staff. He did the best deal possible and I enjoyed the experience.
The man that served me "Clive" didn't only sort me out with a new sim card for my son, but reduced my monthly bill by changing the tariffs on my existing contracts.
Thank you Clive
Incredible service.

Reply from Vodafone UK - Paignton
Store staff were super friendly and helpful. Tried to solve issues for me even though it should've been the technical head team. Kept me informed in an appropriate way and let me know about how things were progressing. Very friendly and helpful staff. Thank you

Reply from Vodafone UK - Paignton
Beth was absolutely amazing in Paignton. Not only was she knowledgeable, but also made the daunting experience fun.

Reply from Vodafone UK - Paignton
I've seen Clive today. He was lovely and helped me out. Fixed my problem, I had with my old old. Clive was happy to help.

Reply from Vodafone UK - Paignton
Che is excellent and has given very good service and understanding!

Reply from Vodafone UK - Paignton

Reply from Vodafone UK - Paignton
Very efficient and helpful service.
Saved me a lot of heartache and worry.

Reply from Vodafone UK - Paignton
Me and my husband came in to get a contact phone we had Clive help us with everything, he was so helpful and polite also helped us set up our new phones

Reply from Vodafone UK - Paignton
Dom in the paignton store and Clive the day before where great and I got what I wanted plus saved money on plan

Reply from Vodafone UK - Paignton

Reply from Vodafone UK - Paignton
Friendly professional interaction with Che . Beyond compare.

Reply from Vodafone UK - Paignton
Nice to chat over all your requirements face to face. Fully understood what I required and that is why I chose to move to Vodafone

Reply from Vodafone UK - Paignton
Friendly, efficient and helpful. Helped me with a new phone and contract. Highly recommend.

Reply from Vodafone UK - Paignton
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