Vodafone UK - Peterborough Queensgate Centre Reviews 

618
TrustScore 5 out of 5

5.0

Unit 54b , Queensgate Centre, PE1 1NH Peterborough, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

For the past week I have been trying to sort out a new sim for my daughter and a new phone for my son(currently has a sim), I have tried everyday online and have worked myself up as truthfully nothin... See more

Company replied

Rated 5 out of 5 stars

Amazing service from Vodafone! Grace was absolutely fantastic!So friendly, helpful, patient and professional. She made everything so easy and was a pleasure to deal with. Thank you, Grace, for your ex... See more

Company replied

Rated 4 out of 5 stars

Devan was very helpful today. Lowered Broadband price

Company replied

Rated 5 out of 5 stars

Dom was fantastic, always has been. I came in looking to upgrade to the new Samsung Fold 8, and was sorted very quickly for a delivery 2 days later to my home. Top notch service! We also looked into m... See more

Company replied


Company details

  1. Mobile network operator
  2. Mobile Phone Shop
  3. Internet provider
  4. Phone and internet services
  5. Telecommunications service provider

About Vodafone UK - Peterborough Queensgate Centre

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 54b , Queensgate Centre, PE1 1NH, Peterborough, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

618 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(618)

40,419 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had dev he was great really did help…

I had dev he was great really did help me out getting another phone and sim brilliant experience

15 April 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Martin,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had a brilliant experience with dev…

Had a brilliant experience with dev really did help us out and advised us would definitely recommend him thank you

15 April 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Maisie,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Service was good from devan and aadil

Service was good from devan and aadil. Purchased a 2 simonly and home broadband package. Good price good service.

14 April 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly service

12 April 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Experience was very great with Shauna.

Experience was very great with Shauna.

12 April 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Nerijus,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Upgrade of phone

Hafza explained everything to me. Great customer service.

12 April 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Jacqueline,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Experience fine

Experience fine, assistant Shauna very helpful

12 April 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Janet,

Thanks for the lovely review and fantastic support for Shauna.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nice and easy going personel(Sunny and…

Nice and easy going personel(Sunny and the other workers).Everything was explaining clear.No issue

11 April 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Radoslaw,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Shauna was lovely very helpful and…

Shauna was lovely very helpful and talked us through our options and explained very thing so we could understand it

10 April 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

She was very helpful.

10 April 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Sylwia,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good Friday visit

I popped into the store on Good Friday ( 3rd April ) to look into possibly swapping contract from O2 to Vodafone ( mainly due to poor signal with O2 ). I hadn’t planned to pay more than I was currently paying, however Devan my salesperson was so helpful / friendly and attentive that I decided to give Vodafone a try.
My contract has now started and jury’s out as to whether it’s better signal than O2 but the customer service so far is very good,
Thank you

3 April 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I received good hospitality and best…

I received good hospitality and best advice on monthly packages and best products which was so helpful to select the product l was looking for.
Amazing person Grace.

9 April 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Fanuel,

Thanks for the lovely review and the fantastic support you’ve shown for Grace.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Grace was excellent I was in and out…

Grace was excellent I was in and out within 15 minutes, she also helped me out with a pre existing plan and gave me a better option would highly recommend using this Peterborough Queensgate store

6 April 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Connor,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful

Extremely helpful, knowledgeable about products and the best deals.

4 April 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Hayley,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sunny has been really good

Sunny has been really good, very knowledgeable and ensure I left with the correct contract.

4 April 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Adam,

Thanks for the lovely review and fantastic support for Sunny.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic customer service from Grace

Grace was extremely helpful and thorough. The outcome was a new phone for my daughter’s birthday and a great price! Thank you

3 April 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Shauna was very customer focussed and…

Shauna was very customer focussed and made the whole thing fun and worked efficiently. We were both hugely impressed with her attitude and demeanour and will definitely see her next time

3 April 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sunny absolutely fantastic a credit to…

Sunny absolutely fantastic a credit to Vodafone store when Above & Beyond

1 April 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Cindy,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Extremely low price

Extremely low price, agent was happy to answer any questions about the contract length, the price, etc. Overall a very easy experience

31 March 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Alex,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rob was really helpful knowledgable

Rob was really helpful knowledgable. I had no idea wat I’m doing and he resolved everything all with humour & great customer service. A pleasure thank you

30 March 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Colette,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look