Vodafone UK - Peterborough Queensgate Centre Reviews 

618
TrustScore 5 out of 5

5.0

Unit 54b , Queensgate Centre, PE1 1NH Peterborough, GB


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Rated 5 out of 5 stars

For the past week I have been trying to sort out a new sim for my daughter and a new phone for my son(currently has a sim), I have tried everyday online and have worked myself up as truthfully nothin... See more

Company replied

Rated 5 out of 5 stars

Amazing service from Vodafone! Grace was absolutely fantastic!So friendly, helpful, patient and professional. She made everything so easy and was a pleasure to deal with. Thank you, Grace, for your ex... See more

Company replied

Rated 4 out of 5 stars

Devan was very helpful today. Lowered Broadband price

Company replied

Rated 5 out of 5 stars

Dom was fantastic, always has been. I came in looking to upgrade to the new Samsung Fold 8, and was sorted very quickly for a delivery 2 days later to my home. Top notch service! We also looked into m... See more

Company replied


Company details

  1. Mobile network operator
  2. Mobile Phone Shop
  3. Internet provider
  4. Phone and internet services
  5. Telecommunications service provider

About Vodafone UK - Peterborough Queensgate Centre

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 54b , Queensgate Centre, PE1 1NH, Peterborough, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

618 reviews

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5.0

All reviews

(618)

40,266 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Really great customer service and great information - Shauna

21 March 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Amber,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Shauna was cool

21 March 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Richard,

Thanks for the lovely review and fantastic support for Shauna.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Grace has been so helpful and made the…

Grace has been so helpful and made the switch from Tesco so easy. She has also saved me a lot of money and stress.
Thank you Grace.

20 March 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Gilluan,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dominic was very helpful

Dominic was very helpful, very knowledgeable and informative. Very positive customer experience.

20 March 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Jayne, ​

Thanks for the lovely review and fantastic support for Dominic. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Grace was most helpful


Grace was most helpful

20 March 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Tim,

Thanks for the lovely review and fantastic support for Grace.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Made an upgrade on our broadband today

Made an upgrade on our broadband today. Grace helped us amazing and gave us discount!!

16 March 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Marc,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Grace was amazing

Grace was amazing. She helped with everything. It was easy and fast to change SIM provider. Very good experience.

14 March 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Sigita,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Grace.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Grace was great and set me all up fully…

Grace was great and set me all up fully and put up with my stupid questions!

12 March 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Mark,

Thanks for the lovely review and fantastic support for Grace.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rob done me a great deal on the s26…

Rob done me a great deal on the s26 ultra with a trade in. Great service.

12 March 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Raja,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nice friendly

Nice friendly, helpful, sorted everything I needed help with

12 March 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Grace,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

New contract

Good experience explaining all deals cheap contract sorted out my account as unable to access

12 March 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Sharron,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank Asilo

Being new to Peterborough, we were so fortunate to meet Aadil. He not only assisted us setting up a connection, but also give us an understanding of the area. A true asset to Vadafone!

10 March 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Danstan,

Thanks for the lovely review and fantastic support for Asilo.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was very pleased with the help and…advice this morning

I was very pleased with the help and advice I received from Aadill this morning. I always recommend Vodafone to my friends

9 March 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone is the best

The customer service is excellent. I really appreciate.

8 March 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Vimbai,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good

Good ! everything was explained by nice service

8 March 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey there,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Verry good saler and help us with us…

Verry good saler and help us with us problem.werry helpfully.

8 March 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Ilze,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Grace was very nice and talkative and…

Grace was very nice and talkative and helpful about finding us with a new deal for a new phone great service

7 March 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mobile upgrade

The service I was given was great, he was friendly gave great advice and some really good suggestions an it made my decision a lot easier

5 March 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Aaron,

Thanks for the lovely review and fantastic support for us.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service very helpful good prices…

Great service very helpful good prices very helpful staff

5 March 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Helen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Robert was honestly amazing!

Robert was honestly amazing!! Great experience, answers my many questions and was a great help in getting the contract. If you get him helping you, your in good hands.

2 March 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Alice,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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