For the past week I have been trying to sort out a new sim for my daughter and a new phone for my son(currently has a sim), I have tried everyday online and have worked myself up as truthfully nothin... See more
Company replied
Unit 54b , Queensgate Centre, PE1 1NH Peterborough, GB
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For the past week I have been trying to sort out a new sim for my daughter and a new phone for my son(currently has a sim), I have tried everyday online and have worked myself up as truthfully nothin... See more
Company replied
Amazing service from Vodafone! Grace was absolutely fantastic!So friendly, helpful, patient and professional. She made everything so easy and was a pleasure to deal with. Thank you, Grace, for your ex... See more
Company replied
Devan was very helpful today. Lowered Broadband price
Company replied
Dom was fantastic, always has been. I came in looking to upgrade to the new Samsung Fold 8, and was sorted very quickly for a delivery 2 days later to my home. Top notch service! We also looked into m... See more
Company replied
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Unit 54b , Queensgate Centre, PE1 1NH, Peterborough, United Kingdom
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Grace made the experience, she helped with upgrades, new phone and transfering data aswell as faster broadband. What an asset to the team she is and a lovely girl to talk to.

Reply from Vodafone UK - Peterborough Queensgate Centre
The sales manager and Robert was very helpful and understanding, kind and friendly and a member of staff.
Will defo come and recommend my wife.

Reply from Vodafone UK - Peterborough Queensgate Centre
Sunny was great, helped with everything we needed even helped us save some money. Friendly service, very efficient!

Reply from Vodafone UK - Peterborough Queensgate Centre
Served by sunny, it was very helpful, he helped transfer my number over with no problem quick and easy, also changed our package over to a better one with just one visit. Lovely customer service from whole store.

Reply from Vodafone UK - Peterborough Queensgate Centre
Served by Grace in the Peterborough store, she was friendly, knowledgeable, helpful and professional . Great service with a smile.

Reply from Vodafone UK - Peterborough Queensgate Centre
Very good customer service and chat with her. Very friendly and helpful.

Reply from Vodafone UK - Peterborough Queensgate Centre

Reply from Vodafone UK - Peterborough Queensgate Centre
Grace was very nice and helpful. Good at her job. Managed to upgrade my phone thank you

Reply from Vodafone UK - Peterborough Queensgate Centre

Reply from Vodafone UK - Peterborough Queensgate Centre

Reply from Vodafone UK - Peterborough Queensgate Centre
Excellent service, happy to leave with what product I got, highly recommend Rob !! Amazing guy and very helpful

Reply from Vodafone UK - Peterborough Queensgate Centre
It was nice dealing with Shaun. Good customer service rep.

Reply from Vodafone UK - Peterborough Queensgate Centre

Reply from Vodafone UK - Peterborough Queensgate Centre
Great service from robert in store he helped me set up my phone

Reply from Vodafone UK - Peterborough Queensgate Centre
Robert was very helpful made my experience very easy, give that man a bonus

Reply from Vodafone UK - Peterborough Queensgate Centre
great experience from shauna, lovely staff

Reply from Vodafone UK - Peterborough Queensgate Centre

Reply from Vodafone UK - Peterborough Queensgate Centre

Reply from Vodafone UK - Peterborough Queensgate Centre
Very happy with service and stuff Shauna

Reply from Vodafone UK - Peterborough Queensgate Centre

Reply from Vodafone UK - Peterborough Queensgate Centre
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