A big thank you to Jake for the excellent customer service I received yesterday on collecting my new iPhone. I was very worried about moving from android to iPhone, Jake put my mind a rest. He guide... See more
Company replied
Location
Switch locationUnit 20 , 40 Old George Mall, SP1 2AG Salisbury, GB
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Beckie was extremely helpful and talked me through all of the options available to transfer my wife’s phone over to Vodafone from her current provider. She clearly explained each step and all of the... See more
Company replied
I visited the Salisbury branch recently and was served by Alexandra, who was genuinely outstanding. Rather than pushing the first option at me, she took the time to understand my situation properly an... See more
Company replied
Jessica and everyone was super helpful and promptly put out my mind at rest regarding my query
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Salisbury
Written by the company
Contact info
Unit 20 , 40 Old George Mall, SP1 2AG, Salisbury, United Kingdom
5.0
Excellent
563 reviews
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Amazing customer service provided by…Jessica
Amazing customer service provided by Jessica
30 June 2026
Unprompted review
Reply from Vodafone UK - Salisbury
Hey lexie,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Easy, good service, straight to the point, friendly and welcoming.
29 June 2026
Unprompted review
Reply from Vodafone UK - Salisbury
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had an issue understanding my bills
I had an issue understanding my bills and the discounts applied to each of my 3 contacts so I popped in to my local store in Salisbury and a staff member came and asked if I needed any help, She said her name was charlotte and had taken me to sit and look over my concerns, She was extremely patience with me and helped me with all my questions (there was a lot of them) but I left knowing how to understand the charges and I didn't realise that 2 of my contracts were over and I was able to upgrade and get 2 new phones which I will be coming back this week for. The customer service she has provided was exceptional and she will be my go to staff member for all my problems. Thanks again!
24 June 2026
Unprompted review
Reply from Vodafone UK - Salisbury
Hey James,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
I visited the Salisbury branch recently…
I visited the Salisbury branch recently and was served by Alexandra, who was genuinely outstanding. Rather than pushing the first option at me, she took the time to understand my situation properly and recommended a solution that actually made sense for my needs. She was patient throughout, answered every question I had without making me feel rushed, and clearly knows the products inside out. It's rare to leave a phone shop feeling like you've been looked after rather than just sold to — Alexandra managed exactly that. A real credit to the Salisbury team.
23 June 2026
Unprompted review
Reply from Vodafone UK - Salisbury
Hey Stefan,
Thanks for the lovely review and fantastic support for Alexandra.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Megan was more than helpful
Megan was more than helpful. Tremendous thanks.
24 June 2026
Unprompted review
Reply from Vodafone UK - Salisbury
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Megan was extremely helpful and resolved all our problems and also suggested more suitable phone contract plans. Excellent service, well done!
23 June 2026
Unprompted review
Reply from Vodafone UK - Salisbury
Hey Rob,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lexi was absolutely brilliant and…
Lexi was absolutely brilliant and helpful
22 June 2026
Unprompted review
Reply from Vodafone UK - Salisbury
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
HAYLEY EXCELLENT SERVICE.....SECOND TO…
HAYLEY EXCELLENT SERVICE.....SECOND TO NON
DESERVES A RISE ...
15 June 2026
Unprompted review
Reply from Vodafone UK - Salisbury
Hi Allan, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Beckie was amazing!
15 June 2026
Unprompted review
Reply from Vodafone UK - Salisbury
Hey Debbie.
Thanks for the lovely review and fantastic support for Beckie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Super helpful and down to earth
Charlotte was super helpful finding me a plan that was right for me, saved me money and have me a great new phone with a better data plan.
When I returned to the store to take up the offer, Megan was so kind, friendly and understanding. She listened to what I was after and made it clear what I was choosing and the options available.
When the phone wasn't availible on the day, she called another store to arrange for me to pick up same day. She was great for a chat and made me feel really welcome!
Excellent customer service and down to earth vibes guys!
15 June 2026
Unprompted review
Reply from Vodafone UK - Salisbury
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Easy
nice, quick sorting out of a new contract.
Megan was very helpful and kept things straight forwards .
14 June 2026
Unprompted review
Reply from Vodafone UK - Salisbury
Hey Andy,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
⭐⭐⭐⭐⭐ Outstanding service from Jack
⭐⭐⭐⭐⭐ Outstanding service from Jack
Jack provided fantastic customer service. He was patient, professional and took the time to resolve everything thoroughly. He explained things clearly and found me the best deal for my needs. A real credit to Vodafone. Thank you, Jack!
12 June 2026
Unprompted review
Reply from Vodafone UK - Salisbury
Hey Helen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Beckie was very very helpful with…
Beckie was very very helpful with getting me a new phone and setting it up for me very pleased with her service today she was amazing
11 June 2026
Unprompted review
Reply from Vodafone UK - Salisbury
Hey Tina,
Thanks for the lovely review and fantastic support for Beckie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Salisbury
Hey Craig ,
Thanks for the lovely review and fantastic support for Jessica.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went in to Salisbury store today for a…
Went in to Salisbury store today for a new sim contract, super simple and a lovely experience.
Jessica was a great help, thank you
11 June 2026
Unprompted review
Reply from Vodafone UK - Salisbury
Hey Jordan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jessica was great
Jessica was great. Very helpful and was able sort what we wanted and more. Great service. Thank you!!!
11 June 2026
Unprompted review
Reply from Vodafone UK - Salisbury
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Excellent and friendly service from…
Excellent and friendly service from Jessica in Salisbury
10 June 2026
Unprompted review
Reply from Vodafone UK - Salisbury
Hey Jonathan,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jessica.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Salisbury
Hey Morris,
Thanks for the lovely review and fantastic support for Jessica.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hayley was outstanding with everything
Hayley was outstanding with everything
8 June 2026
Unprompted review
Reply from Vodafone UK - Salisbury
Hey Andy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Beckie was great
6 June 2026
Unprompted review
Reply from Vodafone UK - Salisbury
Hey MF,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
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