Vodafone UK - Salisbury Reviews 

563
TrustScore 5 out of 5

5.0

Unit 20 , 40 Old George Mall, SP1 2AG Salisbury, GB


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Rated 5 out of 5 stars

A big thank you to Jake for the excellent customer service I received yesterday on collecting my new iPhone. I was very worried about moving from android to iPhone, Jake put my mind a rest. He guide... See more

Company replied

Rated 5 out of 5 stars

Beckie was extremely helpful and talked me through all of the options available to transfer my wife’s phone over to Vodafone from her current provider. She clearly explained each step and all of the... See more

Company replied

Rated 5 out of 5 stars

I visited the Salisbury branch recently and was served by Alexandra, who was genuinely outstanding. Rather than pushing the first option at me, she took the time to understand my situation properly an... See more

Company replied

Rated 3 out of 5 stars

Jessica and everyone was super helpful and promptly put out my mind at rest regarding my query

Company replied


Company details

  1. Mobile network operator
  2. Mobile Phone Shop
  3. Internet provider
  4. Phone and internet services
  5. Telecommunications service provider

About Vodafone UK - Salisbury

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 20 , 40 Old George Mall, SP1 2AG, Salisbury, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

563 reviews

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5.0

All reviews

(563)

42,546 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you for the good service lexi

6 June 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey Peter,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful and pleasant experience

Beckie was really helpful, made sure she got as much information about us and what we needed, before giving us her recommendation. The process was made easy and she offered to set up the 5g hotspot box for us and explained how to use it. Very happy with the service

5 June 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Absolutely great service from lexi

Absolutely great service from lexi, thank you

5 June 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey Lisa,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service by lexi

5 June 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey Carolyn,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you for the great service lexi

5 June 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey Geoffrey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jessica was enormously helpful ...new…

Jessica was enormously helpful ...new phone, cheaper ongoing payment and reduced broadband cost...very glad I came in!

4 June 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey Sue,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lexi was very helpful

Lexi was very helpful. Thank you for the amazing job

4 June 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey Iain,

Thanks for the lovely review and fantastic support for Lexi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Buckie who helped me today was really…

Buckie who helped me today was really kind and considerate helping me retrieve my lost photos thank you!

4 June 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey Mrs Rodway,

Thanks for the lovely review and fantastic support for Buckie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great help sorting out my new phone

Great help sorting out my new phone. Very friendly and chatty. Give this lovely lady a pay rise 😀😎

3 June 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Megan you were very patient and…

Megan you were very patient and brilliant thank you very much for you help

3 June 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey Stephanie,

Thanks for the lovely review and fantastic support for Megan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great store

Jack was great sorted all the outstanding issues on my account and now its all running smooth

3 June 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jessica was extremely helpful

Jessica was extremely helpful - talked me through all the options very thoroughly!

3 June 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey Jenny,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jessica.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jessica was great help

2 June 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey Emma,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent

Excellent - Megan was very helpful
- found lots of new deals and saved money on all our contracts. A good experience.

2 June 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey Brian,

Thanks for the lovely review and fantastic support for Megan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and patient

Very helpful and patient. Sorted everything!

2 June 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey Ha,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Megan was super friendly and so…

Megan was super friendly and so efficient. Put me on a new contract and saved me lots!

1 June 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey Peter,

Thanks for the lovely review and fantastic support for Megan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

hayley was very helpful upgrading my…

hayley was very helpful upgrading my phone and getting me the best deal thank you .

31 May 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey Lewis,

Thanks for the lovely review and fantastic support for Hayley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

hayley was very helpful with helping…

hayley was very helpful with helping with resetting my old phone thank you

30 May 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey Ryan,

Thanks for the lovely review and fantastic support for Hayley.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jessica was really friendly and helpful…

Jessica was really friendly and helpful with sorting my phone upgrade!!

30 May 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey Isla,

Thanks for the lovely review and fantastic support for Jessica .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lots of help and VFM choices

Although I couldn’t get the deal I wanted immediately, Jessica offered alternatives, and was patient, thorough and helpful throughout our visit.

30 May 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey Tracy,

Thanks for the lovely review and fantastic support for Jessica.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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