Jake. Well from having an awful day getting my phone repaired for a faulty connector all my sims stopped working. As a last attempt I went into the vodaphone shop to get help. A lovely young guy Ja... See more
Company replied
Location
Switch location25 Crescent Arcade Touchwood, B91 3GZ SOLIHULL, GB
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See what reviewers are saying
Sam was wonderful today… she was so helpful in getting us to decide the best family package. Great customer service… very kind and polite and took an interest in our son’s first phone. Thank you Sa... See more
Company replied
Very good service and very helpful. Was with mo and he helped me with my phone contract and sort a contract out for my iPad. Would highly recommend coming to the Solihull store
Company replied
We had a very distressing situation where a household member had unknowingly not paid bills, resulting in a single mother & 2 children’s’ phones being cut off. Awaas & Hassan at Vodaphone Solihull sp... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Solihull Crescent Arcade
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
25 Crescent Arcade Touchwood, B91 3GZ, SOLIHULL, United Kingdom
5.0
Excellent
725 reviews
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The member of staff was very polite and…
The member of staff was very polite and helped me sort the phone i required then explained the best deal for me.
4 July 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The sales person was very nice and gave…
The sales person was very nice and gave discounts for the plans
4 July 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Had an issue with my phone with Voxi…
Had an issue with my phone with Voxi but the team at the solihull store helped me so much and sorted it for me, when I didn't think it was possible! They were great and have saved me!! Waasi was especially helpful
4 July 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
William was extremely helpful
William was extremely helpful.
Sorted out my broadband.
2 July 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Stuart,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Zee was very kind and helped me sort…
Zee was very kind and helped me sort out my new phone. A true credit to the store.
2 July 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey John,
Thanks for the lovely review and the fantastic support you’ve shown for Zee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Got new mobile from William who help…
Got new mobile from William who help setup my phone and woeking by the time i walked out the store. 5/5
29 June 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Mo was fabulous
Mo was fabulous, so helpful. He is an asset to your company!
24 June 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Joyce,
Thanks for the lovely review and fantastic support for Mo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service by William
Great customer service by William, got a new SiM ONLY and Home Broadband for just £32!!!
22 June 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Michael,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Fantastic service
Had a brilliant experience in this store ,Zee saved the day 😄
21 June 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey John,
Thanks for the lovely review and fantastic support for Zee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service by Zee
Zee was absolutely brilliant, so friendly , knowledgeable and patient. Would use this store again
21 June 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Julie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Darren,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service by Jay very…
Great customer service by Jay very helpful 👏
20 June 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey William,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Spoke to jay at Vodafone customer…
Spoke to jay at Vodafone customer service was brilliant will definitely be back again
20 June 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Warwick,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
5 stars
Waasi took the time to go through all my options and helped me make the best decision that suited me.
Very knowledgable at finding what worked with my budget. Will be back to see him again once my contract expires.
Thank you
19 June 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey,
Thanks for the lovely review and fantastic support for Waasi.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Waasi was great
Waasi was great, really helpful informative and got me a great deal
19 June 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Joshua,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service by Waasi
Wassi gave,Excellent service, very informative, explained everything and checked understood, friendly and professional.
15 June 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Tina,
Thanks for the lovely review and fantastic support for Wassi. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Waasi was vrey helpful
Waasi was very helpful setting up my nee phone and sorting everthing out.
15 June 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Served by Jay and he was perfect…
Served by Jay and he was perfect amazing skills and helped me save a lot of money he really does go out his way to be the best of help
14 June 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Anne,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Raihan was very friendly and helped me…
Raihan was very friendly and helped me with my problem and walked out with a cheaper deal. Thank you
13 June 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Tawfiq,
Thanks for the lovely review and fantastic support for Raihan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good customer service by jay best deals…
Good customer service by jay best deals done would definitely recommend coming to see him honestly a great help in store
12 June 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Ahmed,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
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