Jake. Well from having an awful day getting my phone repaired for a faulty connector all my sims stopped working. As a last attempt I went into the vodaphone shop to get help. A lovely young guy Ja... See more
Company replied
Location
Switch location25 Crescent Arcade Touchwood, B91 3GZ SOLIHULL, GB
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See what reviewers are saying
Sam was wonderful today… she was so helpful in getting us to decide the best family package. Great customer service… very kind and polite and took an interest in our son’s first phone. Thank you Sa... See more
Company replied
Very good service and very helpful. Was with mo and he helped me with my phone contract and sort a contract out for my iPad. Would highly recommend coming to the Solihull store
Company replied
We had a very distressing situation where a household member had unknowingly not paid bills, resulting in a single mother & 2 children’s’ phones being cut off. Awaas & Hassan at Vodaphone Solihull sp... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Solihull Crescent Arcade
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
25 Crescent Arcade Touchwood, B91 3GZ, SOLIHULL, United Kingdom
5.0
Excellent
725 reviews
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Upgrade to a new Samsung
Upgrade to a new Samsung, William help set up my new phone too. Walked out all working, he made it look so simple
8 June 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Jeannette,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Waasi was very amazing give him a…
Waasi was very amazing give him a raise!!! Amazing person and very funny. Made my experience very nice and easy comforting !
8 June 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Nevaeh,
Thanks for the lovely review and fantastic support for Waasi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Raihan looked after us in store
Raihan looked after us in store. Great service, really knowledgeable and so very helpful. Would definitely recommend.
7 June 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Sanj,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Went back to see William as he sorted…
Went back to see William as he sorted out my upgrade and home broadband service. Superb customer service and support
7 June 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Geraldine,
Thanks for the lovely review and fantastic support for William.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service, helpful staff
Great service, Raihan was very helpful and worked out a great deal for me.
7 June 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Waasi offered tremendous service
Waasi offered tremendous service. Absolute star and he looked after me with such an awesome deal. Top guy with top service.
6 June 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Tracy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Great service from jay today very happy…
Great service from jay today very happy with the end result
6 June 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Jacob,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Waasi was a great help
Waasi was a great help. Great service with helping me sort a new upgrade out, friendly and very professional
6 June 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Josh,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Raihan was exceptionally helpful when…
Raihan was exceptionally helpful when we upgraded our phones today. Patiently explained everything and made the process much easier than expected. Excellent customer service 10/10 👍
6 June 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Marianne,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very happy with jay was extremely happy…
Very happy with jay was extremely happy with his service and great help definitely deserves a pay rise .
6 June 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Pauline,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service by Jay to get best…
Excellent service by Jay to get best possible deal with multiple products from Vodafone
6 June 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Sue,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Couldn’t ask for a better experience
Couldn’t ask for a better experience. Great customer service from waasi. Definitely coming back
5 June 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Sam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Great service from William who setup my…
Great service from William who setup my iPhone and all working fine 🥳 I will definitely be back if I need any help
5 June 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Rosemarie,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about William.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Waasi was a great help
Waasi was a great help. I would highly recommend him. He has a fabulous personality and his communication skills are fabulous.
A*
5 June 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Julie,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Waasi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rehan was absolutely amazing fast…
Rehan was absolutely amazing fast service and very good customer service skills!
4 June 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Mohammed,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service at the Solihull Branch
Great service at the Solihull Branch, William help setup my new phone as had some much unwanted apps that was slowing my phone up.
4 June 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Lorna,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Raihan was a very competant adviser who…
Raihan was a very competant adviser who was a most valued member of staff.
Iwas well satisfied with his services and he went above and beyind in helping mr navigate to a new phone due to my old phone being lost.
4 June 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Mark,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Outstanding customer service and…
Outstanding customer service and professionalism received from Waasi when I visited the Solihull store. Extremely satisfied with his service.
3 June 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hi Fatma, thank you so much for your wonderful review and the amazing support you’ve shown for Waasi, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Friendly and knowledgeable
Friendly and knowledgeable. Great customer service from Wassi
1 June 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Kathy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Christine,
Thanks for the lovely review and fantastic support for Waasi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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