Best Customer Service Ever At Vodafone Lakeside Shopping Centre! I had an absolutely excellent experience with Anthony. He was extremely professional, dedicated, patient, and genuinely empathetic th... See more
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Location
Switch locationUnit 24 , Level One Lakeside Shopping Centre, RM20 2ZF West Thurrock, GB
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I was enquiring about my contract regarding my monthly payments. Yusuf helped me on getting my payments down and then sorting a a broandband contract. Yusuf was a really nice guy, very helpful and... See more
Company replied
Antony & Naz were absolutely amazing! They made my whole experience so swift, easy, and stress-free. On top of that, they were genuinely so funny and made the whole process very enjoyable. Couldn’t re... See more
Company replied
Yusuf was an amazing help throughout the process. He worked quickly to get a new contract set up and was polite and friendly the entire way through (even with some minor technical difficulties). Great... See more
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Company details
- Mobile network operator
- Internet provider
- Mobile Phone Shop
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Thurrock Lakeside Experience
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 24 , Level One Lakeside Shopping Centre, RM20 2ZF, West Thurrock, United Kingdom
4.9
Excellent
215 reviews
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Yusuf was AMAZING!
Yusuf was AMAZING!! Best staff member, give him a raise!! Lowered my bill & was polite as ever, was doing two jobs at once. Helped me and my mum 😁
27 September 2026
Unprompted review
Reply from Vodafone UK - Thurrock Lakeside Experience
Hey Kelly,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Yusuf.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Maria was so good
Maria was so good, came to sort my mum contract and she had so much patience with me and my mum, a very valuable staff member!!
26 September 2026
Unprompted review
Reply from Vodafone UK - Thurrock Lakeside Experience
Hey Cyber,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Maria was very friendly and took time with explaining…
Maria was very friendly and took time to explain everything to us. She even laughed at our poor jokes! I was able to understand how the contract works and Maria made some great choices for me. A good experience. Thanks Maria you deserve a rise!
26 September 2026
Unprompted review
Reply from Vodafone UK - Thurrock Lakeside Experience
Hey Elaine,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Best Customer Service Ever At Vodafone…
Best Customer Service Ever At Vodafone Lakeside Shopping Centre!
I had an absolutely excellent experience with Anthony. He was extremely professional, dedicated, patient, and genuinely empathetic throughout the whole process. He took the time to listen carefully, understand exactly what I needed, and made sure everything was explained clearly.
What really stood out was his positive and friendly attitude. He was happy to help, approachable, and made the whole experience so much easier and more pleasant.
25 September 2026
Unprompted review
Reply from Vodafone UK - Thurrock Lakeside Experience
Hey Romina,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
It fantastic service from BLAKE got me…
It fantastic service from BLAKE got me alsorted what I need to do keep up the good work BLAKE your amazing x
23 September 2026
Unprompted review
Reply from Vodafone UK - Thurrock Lakeside Experience
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Yusuf provided us with excellent…
Yusuf provided us with excellent service. He was friendly, professional, and very helpful throughout. We really appreciated his attention to detail and the great service he gave us. Highly recommended!
19 September 2026
Unprompted review
Reply from Vodafone UK - Thurrock Lakeside Experience
Hey Brendli,
Thanks for the lovely review and fantastic support for Yusuf.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Yusuf was amazing great service!
18 September 2026
Unprompted review
Reply from Vodafone UK - Thurrock Lakeside Experience
Hey Grace,
Thanks for the lovely review and fantastic support for Yusuf.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Yusuf was fantastic helped us get a…
Yusuf was fantastic helped us get a cheaper deal and answered all our questions with knowledge and enthusiasm.
18 September 2026
Unprompted review
Reply from Vodafone UK - Thurrock Lakeside Experience
Hey Max,
Thanks for the lovely review and fantastic support for Yusuf.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was enquiring about my contract…
I was enquiring about my contract regarding my monthly payments.
Yusuf helped me on getting my payments down and then sorting a a broandband contract.
Yusuf was a really nice guy, very helpful and very professional.
18 September 2026
Unprompted review
Reply from Vodafone UK - Thurrock Lakeside Experience
Hey Lee,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Yusuf was great i highly recommend
Yusuf was great i highly recommend
16 September 2026
Unprompted review
Reply from Vodafone UK - Thurrock Lakeside Experience
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
What a team
O my god, what a team. Sam and ruby couldn’t do enough for us to get my husbands phone up and running. It had multiple problems on it, but they kept working till they found a way round. Just brilliant
15 September 2026
Unprompted review
Reply from Vodafone UK - Thurrock Lakeside Experience
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service,will surely…
Great customer service,will surely recommend him to my family. Thank you Yusuf for the amazing experience
14 September 2026
Unprompted review
Reply from Vodafone UK - Thurrock Lakeside Experience
Hey Emml,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
yusuf was amazing at attending to us…
yusuf was amazing at attending to us and ensuring he helped us, gave us a great experience and explained everything in detail so we wasn’t in the dark with our plan.
great guy highly recommend
12 September 2026
Unprompted review
Reply from Vodafone UK - Thurrock Lakeside Experience
Hey Alfie,
Thanks for the lovely review and fantastic support for Yusuf.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
What a great team of service…
What a great team of service individuals! Made my whole experience free of stress with best advice and also helped me with my mobile phones !! Thank you
9 September 2026
Unprompted review
Reply from Vodafone UK - Thurrock Lakeside Experience
Hey Rick,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Antony was really helpful and…
Antony was really helpful and informative with helping us get the best deals for out broadband. The patience he showed was outstanding and I would definitely come again 👍
8 September 2026
Unprompted review
Reply from Vodafone UK - Thurrock Lakeside Experience
Hey Mateo,
Thanks for the lovely review and fantastic support for Antony. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Yusuf was an amazing help throughout…
Yusuf was an amazing help throughout the process. He worked quickly to get a new contract set up and was polite and friendly the entire way through (even with some minor technical difficulties). Great experience
6 September 2026
Unprompted review
Reply from Vodafone UK - Thurrock Lakeside Experience
Hey Richard,
Thanks for the lovely review and fantastic support for Yusuf.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing service
Antony & Naz were absolutely amazing! They made my whole experience so swift, easy, and stress-free. On top of that, they were genuinely so funny and made the whole process very enjoyable. Couldn’t recommend them enough — amazing service from start to finish!
3 September 2026
Unprompted review
Reply from Vodafone UK - Thurrock Lakeside Experience
Hey Prianka,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Got us a better deal immediately
Got us a better deal immediately, and gave smooth and clear instructions on setting up the 5G hub. Great service.
2 September 2026
Unprompted review
Reply from Vodafone UK - Thurrock Lakeside Experience
Hey Tashan,
Thanks for the lovely review and fantastic support. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Yusuf was extremely helpful!
Yusuf was extremely helpful and took the time to work out a great deal for us. He was very personable and we would like to thank him for his help and great customer service. Thank you!
1 September 2026
Unprompted review
Reply from Vodafone UK - Thurrock Lakeside Experience
Hey Robert,
Thanks for the lovely review and fantastic support for Yusuf.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very good service and positive retail…
Very good service and positive retail adviser! Thank you Mr Tolulope
31 August 2026
Unprompted review
Reply from Vodafone UK - Thurrock Lakeside Experience
Hey Rumen,
Thanks for the lovely review and fantastic support for Tolulope. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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