Needed a long overdue upgrade on phone si decided on a change to Vodaphone. Spoke to Tom who explained everything so well. I also transferred my broadband over at the same time. Equipment arrived qu... See more
Company replied
Location
Switch location102 The Mall, The Golden Square Centre, WA1 1QE Warrington, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Tom was very helpful indeed in helping me to upgrade my phone. He explained everything to a high standard. He then went on to check my internet charges and managed to bring my costs down!!! Thank you... See more
Company replied
Amazing customer service from Joe, Karl, Jake in the Warrington Store! Life savers with a real joint effort on transfering data and helping with the impossible task of no screen use! Cannot thank you... See more
Company replied
We went into the store and greeted by Jake. My mum had the same phone contact for years unknowingly this was done by a a 3rd party and not through Vodafone themselves. Jake was very good explained w... See more
Company replied
Company details
- Mobile network operator
- Internet provider
- Mobile Phone Shop
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Warrington
Written by the company
Contact info
102 The Mall, The Golden Square Centre, WA1 1QE, Warrington, United Kingdom
4.9
Excellent
395 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic help today upgrading my…
Fantastic help today upgrading my phone. Proper chuffed
28 September 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Staff were excellent
Staff were excellent, very efficient and I have walked away a happy customer
25 September 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Tom was very helpful indeed in helping…
Tom was very helpful indeed in helping me to upgrade my phone. He explained everything to a high standard. He then went on to check my internet charges and managed to bring my costs down!!! Thank you Tom.
23 September 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey Diana,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly staff
Friendly staff
Very efficient and helpful
Would definitely recommend :)
19 September 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey Laurie ,
Thanks for the lovely review and fantastic support for us.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Warrington
Hey Jo,
Thanks for the lovely review and fantastic support. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Staff were extremely helpful with…
Staff were extremely helpful with setting up my new phone.
16 September 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey Gwyneth,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The staff are Vodafone Warrington are…
The staff are Vodafone Warrington are great the reason we stay with Vodafone thank you to them all
12 September 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey Susan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Phone Upgrade
Needed a long overdue upgrade on phone si decided on a change to Vodaphone. Spoke to Tom who explained everything so well. I also transferred my broadband over at the same time. Equipment arrived quickly as promised. I called in to collect the phone and they organised to transfer everything over for me while I did some shopping.Fabulous service. Would definately recommend.
8 September 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey Kathy,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Carl was brilliant an very helpful in…
Carl was brilliant an very helpful in the Warrington store
5 September 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey Daniel,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
These guys go above and beyond.
5 September 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey Alison,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Service exeptional from Karl,very…
Service exeptional from Karl,very helpfull
1 September 2026
Unprompted review
Reply from Vodafone UK - Warrington
"Hey Carole,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Tom is very professional and help staff…
Tom is very professional and help staff in Warrington Vodafone store!!!!
28 August 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Everyone very helpful.
28 August 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey Pauline,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Warrington
"Hey Alan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Set up my phone
27 August 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey Christine,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very helpful
Walked in and not long after, got seen to. Staff were very friendly and gave useful information about the phones and what i needed. Very helpful
26 August 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey Tomdama,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing customer service!
Amazing customer service from Joe, Karl, Jake in the Warrington Store! Life savers with a real joint effort on transfering data and helping with the impossible task of no screen use! Cannot thank you all enough!
26 August 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey Bethany,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Service excellant staff very freindly…
Service excellant staff very freindly and helpfull
26 August 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey Steve,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had a really great experience here…
Had a really great experience here today! Karl was so helpful in helping me choose the best phone/plan for me. He went above and beyond when trading in my phone - even putting my screen protector and case on for me! Thanks for such great personal service.
24 August 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey Holly,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service, Karl explained everything perfectly and answered all questions. Lovely young man
24 August 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey Carolyn,
Thanks for the lovely review and fantastic support for Karl.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.