Amazing customer service from Joe, Karl, Jake in the Warrington Store! Life savers with a real joint effort on transfering data and helping with the impossible task of no screen use! Cannot thank you... See more
Company replied
102 The Mall, The Golden Square Centre, WA1 1QE Warrington, GB
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Amazing customer service from Joe, Karl, Jake in the Warrington Store! Life savers with a real joint effort on transfering data and helping with the impossible task of no screen use! Cannot thank you... See more
Company replied
Had a really great experience here today! Karl was so helpful in helping me choose the best phone/plan for me. He went above and beyond when trading in my phone - even putting my screen protector and... See more
Company replied
Excellent service received at the Warrington store by Karl. Broadband and a new phone all sorted seamlessly - a really great service and would definitely recommend. Thank you for sorting everything ou... See more
Company replied
We went into the store and greeted by Jake. My mum had the same phone contact for years unknowingly this was done by a a 3rd party and not through Vodafone themselves. Jake was very good explained w... See more
Company replied
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102 The Mall, The Golden Square Centre, WA1 1QE, Warrington, United Kingdom
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Great staff informative pleasent experience

Reply from Vodafone UK - Warrington
Absolutely fantastic service from Karl from start to finish.
Helped me swap from another provider where i had issues with signal, and thus, my work calls are working again.
Highly recommended for anyone wanting an honest service.

Reply from Vodafone UK - Warrington
Amazing staff.proffesional.thorough& friendly.5 star.thanx

Reply from Vodafone UK - Warrington

Reply from Vodafone UK - Warrington
I was given great information and service initially by Karl. The set up of my phone was carried out with the utmost care to make sure i was happy by Jake and Izzy. Great service.

Reply from Vodafone UK - Warrington
Extremely helpful bearing in mind the mass of information I needed due to my old age!!!
Thanks a lot, over and above customer care

Reply from Vodafone UK - Warrington
Excellent service and friendly. Matthew dealt with our purchase and transfer of Phones efficiently. He is an asset to the Vodafone Team

Reply from Vodafone UK - Warrington
Helpful staff, especially Matthew, transferred old phone to new, well worth going into the shop

Reply from Vodafone UK - Warrington
Very helpful in Vodafone store Warrington today. I took my mum for a new phone and Izzy couldn’t help enough with transferring data and setting up the new phone.

Reply from Vodafone UK - Warrington
I was seen by Matthew and I have to say was absolutely outstanding so helpful and patient and went beyond he had to as I am not very good with technology, I will be returning for my broadband,

Reply from Vodafone UK - Warrington
Had a lovely time in store working out the right kind of deal for me. Extremely helpful staff!

Reply from Vodafone UK - Warrington

Reply from Vodafone UK - Warrington
Karl and Izzy were extremely helpful and knowledgeable. I got a great deal and helped with the set up side of things too! Thanks guys! Highly recommend!

Reply from Vodafone UK - Warrington
Would like to say a massive thank you to Matt!
I bought myself a phone and contract via vodaphone last night but I have faced difficulties with this.
Matt was nothing short from superb, I can’t thank him enough!

Reply from Vodafone UK - Warrington
Very helpful and ploite and solves problems. Customer service is good andxstaff.

Reply from Vodafone UK - Warrington
A couple of minor hiccups with phone delivery, but the store staff have helped throughout the process and have been very pleasant

Reply from Vodafone UK - Warrington
Matthew from Warrington branch was very patient, attentive and professional. He understood what we wanted, explained the process and carried out the data transfer proficiently.

Reply from Vodafone UK - Warrington
Joe and Jake were very helpful in store, explained everything and helped to transfer data from old phones to new one. Very happy with the service and cost of upgrade

Reply from Vodafone UK - Warrington
Great customer experience from Joe and Jake, explained everything and made the transferring of phone really easy. Well recommended.

Reply from Vodafone UK - Warrington
Tom at the Warrington branch was fantastic - welcoming, kind and friendly. He explained everything, answered all our questions and helped us to get the best deals. He is a credit to Vodafone.

Reply from Vodafone UK - Warrington
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