I was really impressed with Jack. I went into the shop for two reasons 1) day roaming 2) new phone. He was friendly, knowledgeable and helped by talking through the different options. I felt confident... See more
Company replied
Location
Switch location49 Dudley Street, WV1 3ER Wolverhampton, GB
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See what reviewers are saying
Me and my partner came into the Wolverhampton branch today to collect his new phone. We were greeted by Leah who has been extremely helpful throughout the process. We were advised that it would... See more
Company replied
I was served by the fantastic Kye, got my issue sorted in no time. 10/10 customer service and went above & beyond to make life easier for me as I am a disabled individual. He deserve atleast a 0.5x in... See more
Company replied
Mine and my husbands experience in the Wolverhampton branch has been exceptional. We were served by Katie who helped us improve our current broadband contract. She then was incredibly patient while we... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Wolverhampton
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
49 Dudley Street, WV1 3ER, Wolverhampton, United Kingdom
5.0
Excellent
557 reviews
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Reply from Vodafone UK - Wolverhampton
Hey Christopher,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
lovely experience in store
Had a lovely experience in store, thank you to Kye and Katie for assisting me and being patient when dealing with many enquiries.
12 February 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Reyad,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Kye was great help and helped me…
Kye was great help and helped me upgrade my simo the mangers was really nice and helpful
11 February 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Amandeep,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Its my second time to visit your store…
Its my second time to visit your store and the staffs are incredible,I meet this particular person by the name Aaron,soo fantastic, very professional, friendly and outstanding. His services on point with very good customer services. I was happy
7 February 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Cynthia,
Thanks for the lovely review and fantastic support for Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Positive result
Aysha was really friendly and professional. She understood exactly what I was looking for and explained the price plan clearly. I'm not the best 'techy' person, this being my reason for putting off purchasing a new phone for so long, but I needn't have worried as Aysha was informative yet straightforward. I left on a positive note feeling I have the phone and plan I went in for.
8 February 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Tracy,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Aysha.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Aaron was super helpful
Aaron was super helpful and explained everything to me really well
4 February 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Aaron was very helpful
Aaron was very helpful and explained things very well
4 February 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Jo Jo,
Thanks for the lovely review and fantastic support for Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent Service
I was seen by Leah who was extremely helpful and informative. I explained that I knew what I wanted but she looked into other offers to give me a better deal. She also checked for a trade in offer, unprompted, which was something I would have asked about if she had not. She explained what needed to happen but also offered to assist in resetting my old phone if I had any difficulties. Overall an extremely pleasant experience.
2 February 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Leah was fantastic with giving advice…
Leah was fantastic with giving advice and providing different options for me, nothing was too much trouble for her and I'm really pleased with my new phone, thank you 😊
1 February 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Stephen,
Thanks for the lovely review and fantastic support for Leah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Leah was phenomenal!
Leah was phenomenal! Came in to the store to upgrade my iPhone, she explained all my options to me, gave me time to sort my thoughts out and process the information, explained any questions I had perfectly and was overall a very lovely girl! She’s a pleasure to be served by & would highly recommend her to anyone! So helpful & I am so grateful.
Zienna x
1 February 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Zienna,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lovely guy named Aaron helped me set up…
Lovely guy named Aaron helped me set up my new phone with no problems
29 January 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Rukshana,
Thanks for the lovely review and fantastic support for Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
staff are kind and friendly
staff are kind and friendly! Jack and Cristina were a good help to me and helped pick out a good deal
31 January 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
aaron very good helped me get my phone…
aaron very good helped me get my phone with no issue
30 January 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Jaydzzz,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great customer service
The store was quite busy but staff were very helpful and kind - they showed care, explained any wait times and tried to see people quickly.
Leah and Sanj helped me today and were lovely, knowledgeable and able to help me quickly.
30 January 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Holly,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Outstanding Customer Service That Made the Difference
I went into the Vodafone shop just to pick up a power bank, but ended up upgrading my phone thanks to the excellent service. Leah was friendly, patient, and really helpful, and Sanj was just as great in making the upgrade smooth and stress-free. Brilliant customer service from start to finish by Leah.
30 January 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Ehidiamen,
Thanks for the lovely review and fantastic support for Leah and Sanj.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Service was quick and good
Service was quick and good. Thank you Sanj for ur support
30 January 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Gamage,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful and good customer service…
Very helpful and good customer service sanj help with us the process
30 January 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Udara,
Thanks for the lovely review and fantastic support for Sanj.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Today is the 3rd time of going into…
Today is the 3rd time of going into the store, staff are very pleasant and helpful, especially Kate. She seems to know her role. Very confident. And helpful..
Thanks everyone.
29 January 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Evette,
Thanks for the lovely review and fantastic support for Kate.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing customer service team member was kye
Amazing customer service the team was super friendly and helpful
28 January 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Jessica,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you so much Aysha for your great…
Thank you so much Aysha for your great service. Friendly for us.
24 January 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
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