I was served by the fantastic Kye, got my issue sorted in no time. 10/10 customer service and went above & beyond to make life easier for me as I am a disabled individual. He deserve atleast a 0.5x in... See more
Company replied
49 Dudley Street, WV1 3ER Wolverhampton, GB
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I was served by the fantastic Kye, got my issue sorted in no time. 10/10 customer service and went above & beyond to make life easier for me as I am a disabled individual. He deserve atleast a 0.5x in... See more
Company replied
Me and my partner came into the Wolverhampton branch today to collect his new phone. We were greeted by Leah who has been extremely helpful throughout the process. We were advised that it would... See more
Company replied
Came into store, my phone was hacked witn viruses, was expecting the worse however Leah,just sorted it,so happy everything was done smoothly with smiles, and a few helpful tips.. Thanks a lot Leah,u... See more
Company replied
I had a great experience at the Vodafone store in Wolverhampton, thanks to Jack. He was incredibly patient, friendly, and knowledgeable throughout the whole process. He took the time to explain all th... See more
Company replied
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49 Dudley Street, WV1 3ER, Wolverhampton, United Kingdom
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Met Leah today at Wolverhampton city centre shop. Excellent knowledge of service and perfect demeanor and excellent customer service provided. Answered all the questions and then some. I see a bright future ahead of you Leah. Wish you all the best.

Reply from Vodafone UK - Wolverhampton
The two amazing staff members ( Narj and Ayshe) were very professional and helpful.

Reply from Vodafone UK - Wolverhampton
I’m very happy with the service I received from Aysha in Vodafone. Thank you

Reply from Vodafone UK - Wolverhampton
Aysha was pleasant to talk to. She ensured to understand my situation and guided me through the process of resolving them.

Reply from Vodafone UK - Wolverhampton
I was served by a very friendly and pleasant young lady called Katie. I went into the shop with a rough idea of what I wanted but she explained things and wasn’t pushy at all.
I ended up buying a new phone with an iPad included. First class service from Katie.

Reply from Vodafone UK - Wolverhampton
Leah the adviser was so helpful . I went into the store to upgrade my phone she advised me of what phone to get showed me all the different colours to purchase and ordered the one I wanted. I picked my phone up and she set it all up for I couldn't have thanked her enough she was so friendly professional and not at all patronising. Thank you Leah

Reply from Vodafone UK - Wolverhampton
Jack was very good and helped me get a new phone. Big smart guy Kye also helped and Katie the manager was also good.

Reply from Vodafone UK - Wolverhampton
Jack was very great. We had a good experience in Shop. Jack is very kind

Reply from Vodafone UK - Wolverhampton
Very helpfull and nice ( Leah )
She give us all info and the best chices for us
Thank you Leahq

Reply from Vodafone UK - Wolverhampton
Jack was absolutely amazing. Ensured I was comfortable through the whole process. He hooked me up with a S26 Ultra preorder, a watch, an IPhone 17 ProMax for my partner and saved me an absolute chunk on my home broadband. Highly recommend the guys in this branch!

Reply from Vodafone UK - Wolverhampton
Absolutely first class service from Jack, Leah and Katie. They could not have been more helpful in what was a fairly complex transaction. Highly recommended! Thank you all!

Reply from Vodafone UK - Wolverhampton
Came in the store and we got served by Jack. Thankyou for sorting us out, and making our experience easier and better

Reply from Vodafone UK - Wolverhampton
Amazing experience got everything we wanted sorted with no pressure sales tactics. Jack was a pleasure to talk to and I would make a beeline for him to help again in the future if we need to.

Reply from Vodafone UK - Wolverhampton
Jack has been very helpful and more importantly not to pushy he has also answered all ok my questions very professional and helpfully

Reply from Vodafone UK - Wolverhampton
Katie was excellent today at helping me sort both my phones. Very professional manner. Super happy with the service!!

Reply from Vodafone UK - Wolverhampton
Katie and leah were great at sorting me a broadband deal ans sim upgrade l! Great service

Reply from Vodafone UK - Wolverhampton
Today I came into the store to fix a few tech issues on my phone, Cristina was the one who served me and she was very friendly

Reply from Vodafone UK - Wolverhampton

Reply from Vodafone UK - Wolverhampton
Had a lovely experience in store, thank you to Kye and Katie for assisting me and being patient when dealing with many enquiries.

Reply from Vodafone UK - Wolverhampton
Kye was great help and helped me upgrade my simo the mangers was really nice and helpful

Reply from Vodafone UK - Wolverhampton
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