Mr D J Austin

United Kingdom

Reviews

Review of Velora-Amsterdam


Rated 1 out of 5 stars

Poor quality, misleadingly sold article

I purchased an article of clothing which was falsely advertised. The material was different from advertised, an inferior, cheaper material, was in poor condition and arrived late. I fought very hard to gain a refund. I was offered much less than I originally paid. I refused the offer.

10 February 2026
Unprompted review

Review of Justmylook

Review of Clubhouse Golf


Rated 5 out of 5 stars

Straightforward ordering of voucher for Christmas

I ordered a gift voucher and the process was very straightforward.

19 December 2025

Reply from Clubhouse Golf

Hi David,

We appreciate you taking the time to leave us this fantastic review! We're happy to hear that you found the gift voucher process straightforward.

We wish you a very Happy New Year 🍾

Review of Trailfinders


Rated 5 out of 5 stars

Excellent, friendly, professional booking process!

I visited Trailfinders today, asking for advice about visiting Australia. The agent, Alex, was very patient, friendly and helpful. I made my booking, having been given a detailed itinerary. Many thanks, Alex.

15 December 2025

Reply from Trailfinders

Dear Mr D J Austin,
Thank you very much for taking the time to let us know how helpful your travel consultant has been in assisting you with your trip.
We will be sure to pass on your kind compliments to both your consultant and their manager.
Kind regards
Trailfinders

Review of Currys

Review of Octopus Energy

Review of Turners Accident Repair Limited


Rated 5 out of 5 stars

Excellent service all round

Excellent service all round! Prompt repair done to high standard. Excellent communication before, during and after repair. Friendly, professional firm. I have no hesitation in recommending them!
Many thanks.

1 August 2025

Review of Clubhouse Golf


Rated 5 out of 5 stars

A variety of options for golf presents…

A variety of options for golf presents including vouchers, which I purchased

28 July 2025

Reply from Clubhouse Golf

Hi There,

Thanks for taking the time to leave us this fantastic review.

It’s great to see that the hard work we have done in the background over the last few years is paying off, and we're pleased to hear you're happy with your order.

We look forward to serving you in the future

Review of Norton

Review of UPS UK


Rated 5 out of 5 stars

Punctual delivery

Punctual delivery. I was kept constantly informed by efficient tracking. Courteous, friendly, professional courier

20 June 2025
Unprompted review

Reply from UPS UK

Thank you for your feedback! We're delighted to know that you appreciated our service and that our driver left a great impression! Best regards, Raja 👍

Review of DPD UK

Review of Homeprotect


Rated 5 out of 5 stars

simple process

simple process, competitive quote

8 April 2025
Unprompted review

Reply from Homeprotect

That's what we like to hear Austin! Thank you for your 5 star review. The Homeprotect Team.

Review of Happy Beds


Rated 5 out of 5 stars

Nice bed

Nice bed. Reasonably priced. Prompt, efficient delivery.

18 February 2025
Unprompted review

Reply from Happy Beds

Thank you for sharing your feedback with us.

We believe everyone deserves the best nights sleep at affordable prices and we are so happy you love the goods.

Should you have any queries at all in the future, please do not hesitate to contact us.

Review of AIT Home Delivery UK Ltd

Review of Clubhouse Golf


Rated 5 out of 5 stars

The golf umbrella was the one I wanted…

The golf umbrella was the one I wanted and at a reasonable price.

20 December 2024

Reply from Clubhouse Golf

Hi There,

Thanks for taking the time to leave us this fantastic review.

It’s great to see that the hard work we have done in the background over the last few years is paying off, and we're pleased to hear you're happy with your order.

All the very best to you for Christmas and 2025, have a great time.

Review of Sportsdirect.com


Rated 1 out of 5 stars

I have NOT received the trainers and no acknowledgement from Sports DirectI…

I have NOT received the trainers I ordered. I also find it IMPOSSIBLE to communicate directly with Sports Direct nor to contact them directly via email. Also their chosen delivery carrier, Evri, are impossible to communicate directly with. Everything is impersonal and mechanised. I am awaiting either the delivery or a refund but I don't hold high hopes. Sports Direct have not communicated with me the lack of delivery

23 November 2024

Reply from Sportsdirect.com

Hi Mr DJ Austin,

Thank you for taking the time to leave a review on your recent order.

I am sorry to hear that you never got your parcel.

I will be sending you an e-mail on your address provided in the order, so we can
resolve this matter.

If you need any further assistance, please do not hesitate to contact Customer
Service.

Kind regards,
Maria
Customer Service Advisor

Review of Howdens


Rated 5 out of 5 stars

Excellent kitchen installation

I have just had a kitchen installed from Howdens in Barnsley. The whole process, from planning to delivery, to installation by Craw Developments, was excellent. I am delighted with the final results. Real value for money. Howdens were always available for advice and support whenever necessary. Also, very friendly staff. Nothing was too much trouble.

11 November 2024
Unprompted review

Reply from Howdens

Good morning Mr D J Austin, thank you so much for leaving this 5* review! That is great news. We hope to see you again soon.

Review of Quilter


Rated 5 out of 5 stars

Simple, friendly service

Simple, friendly process dealing with my query.

16 August 2024

Reply from Quilter

Good morning Mr Austin,

Thank you for your comments, it's great to hear that you were happy with the service that you received from us.

Kind regards,

Kym @ Quilter

Review of Clubhouse Golf


Rated 5 out of 5 stars

Gift token

Downloaded a gift token

12 August 2024

Reply from Clubhouse Golf

Hi There,

Thanks for taking the time to leave us this fantastic review.

It’s great to see that the hard work we have done in the background over the last few years is paying off, and we're pleased to hear you're happy with your order.

We look forward to serving you in the future.

Review of Openreach


Rated 5 out of 5 stars

A seamless process

Excellent communication before the installation. The engineer arrived on time and the installation process was seamless and unobtrusive. The engineer was polite, friendly and left no mess.

29 July 2024
Unprompted review