Rebecca was really helpful when I rang to enquire about hiring a wheelchair for a week. Organised over the phone and collected the next day. Rebecca explained how to use it (as I'm a wheelchair novic... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fabulous staff came in bought a recliner chair loaded on van, delivered, installed and old one removed into garage. All within 1 hour YES in one hour my dad was sitting with his feet up in his new cha... See more
Company replied
I've had to bow to the inevitable, I've been thinking about and being encouraged to get a rollator, to make walking and resting easier especially with having a seat and a little shopping bag, I saw... See more
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Burton upon Trent store, great friendly staff with excellent knowledge of the items they are selling. We spent too much time testing the rise recline chairs to make sure we bought the right one... See more
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Company details
- Mobility equipment supplier
- also in
- Disability equipment supplier
- Hospital equipment and supplies store
- Wheelchair Shop
About Ableworld
Written by the company
About Us
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
Ethical Traders
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our Products
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Free Expert Assembly
Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.
Contact info
Stapeley Technology Park, London Road, CW5 7JW, Stapeley, United Kingdom
- 08000965440
- support@ableworld.co.uk
- ableworld.co.uk
4.7
Excellent
3k reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from Ableworld
Hello Rob, thank you for your kind words. We're delighted to hear that you found our staff helpful.
Kind regards,
Ableworld
Very helpful.
16 September 2026
Reply from Ableworld
Hello, thank you for your kind feedback. We're glad we could help!
Kind regards,
Ableworld
I been shopping in this shop for years…
I been shopping in this shop for years for mobility items an anything else i need. Staff are so kind they dont rush u. U have chance to walk around shop .looking an no one rushing u.
15 September 2026
Unprompted review
Reply from Ableworld
Hello, thank you for your lovely words. We’re so pleased to hear that you’ve enjoyed shopping with us over the years and that our staff have made you feel comfortable. We always aim to provide a relaxed and friendly atmosphere, and it’s wonderful to know you appreciate that. Kind regards,
Ableworld
Good service well stocked happy with our visit
Good service and attention gave us good advice from sales person who demonstrated the product very happy with our visit and the product
16 September 2026
Reply from Ableworld
Hello Mr Douglas, thank you for your kind words. We’re delighted to hear you received good advice and that you’re happy with both our service and the product.
Kind regards,
Ableworld
Such good friendly service
From the initial phone call to check stock and reserve a jolly boot scooter, to collecting it the following morning, the staff were friendly and helpful. My husband was shown over the scooter and even though he already owns another scooter they still took time to explain everything about this model and allow him to have a go to make sure he was happy before purchase.
15 September 2026
Reply from Ableworld
Hello Gill, thank you for your lovely feedback. We're delighted to hear that you had a positive experience from the initial phone call to collecting the scooter. It's great to know that our staff took the time to explain everything thoroughly and made sure your husband was comfortable before making his decision. We appreciate your kind words!
Kind regards,
Ableworld
Fabulous job Reagan Jordan Peter and Dawn
Fabulous staff came in bought a recliner chair loaded on van, delivered, installed and old one removed into garage. All within 1 hour YES in one hour my dad was sitting with his feet up in his new chair!! Amazing work Reagan, Jordan, Peter and Dawn at Stoke Able World.
15 September 2026
Unprompted review
Reply from Ableworld
Hello Angela, thank you for your wonderful feedback! We’re delighted to hear that Reagan, Jordan, Peter, and Dawn provided such fantastic service and that your dad is already enjoying his new chair. We’ll be sure to pass on your kind words to the team. It’s always our goal to make things quick and smooth for our customers. Enjoy your new recliner!
Kind regards,
Ableworld
As always abelworld had exactly what I…
As always abelworld had exactly what I needed and the staff as ever were friendly and helpful
15 September 2026
Reply from Ableworld
Hello Marilyn, thank you for your kind words. We're pleased to hear that Ableworld had exactly what you needed, and that our staff continued to provide friendly and helpful service.
Kind regards,
Ableworld
Always very helpful ,considered and…
Always very helpful ,considered and explain about items I have bought.
15 September 2026
Reply from Ableworld
Hello Mr J, thank you for your lovely feedback. We're glad to hear that you find our team helpful, considerate, and clear in explaining the items you’ve purchased.
Kind regards,
Ableworld
Staff were great showed me all about my…
Staff were great showed me all about my perches i will highly recommend them to all my friends who on about getting a scooter
15 September 2026
Reply from Ableworld
Hello Mr Steven, thank you for your kind words. We're delighted to hear that you had a great experience and that our staff took good care of you. We really appreciate your recommendation.
Kind regards,
Ableworld
Efficient service.
14 September 2026
Reply from Ableworld
Hello Mrs Humphreys, thank you for your kind feedback. We're glad you experienced efficient service. We appreciate your support!
Kind regards,
Ableworld
Scooter collection
Both visits different staff member very helpful took time to explain scooter very pleasant experience
14 September 2026
Reply from Ableworld
Hi Denise, thank you for your lovely feedback. We're glad to hear that both visits with our staff were helpful and that you had a pleasant experience. Your kind words mean a lot to us!
Kind regards,
Ableworld
so well looked after everything…
so well looked after everything explained in great detail . the staff member Nigel made sure we could put the scooter into the car. brilliant service would recomend this store
14 September 2026
Reply from Ableworld
Hello Mr Trodde, thank you for your fantastic feedback. We're delighted to hear that you felt well looked after and that Nigel provided such thorough assistance, especially with the scooter. Your kind recommendation means a lot to us. We truly appreciate your support!
Kind regards,
Ableworld
Reply from Ableworld
Hello Sarah, thank you for your kind words. We're delighted to hear that you received friendly and great service. Your feedback is truly appreciated!
Kind regards,
Ableworld
Riser/Recliner chairs
Chose 2 Riser/Recliner chairs to replace 3 seater couch due to wife,s worsening arthritis and maybe even my own.Shop staff very helpful initially and aftersales fine.Rang,booked a date for delivery.I cleared the room,they arrived,set them up,gave a quick run through of the controls and away they went.Very professional company who have never let me down
14 September 2026
Reply from Ableworld
Hello NeilDuffy, thank you for sharing your positive experience. We're pleased to hear that our staff were helpful from start to finish, and that the delivery and setup went smoothly. It's wonderful to know that our team’s professionalism and support have consistently met your expectations. We appreciate your continued trust.
Kind regards,
Ableworld
Having what I wanted and very helpful…
Having what I wanted and very helpful staff also surprised by items you can get there
14 September 2026
Reply from Ableworld
Hello, thank you for your lovely feedback. We're glad to hear that you found exactly what you wanted and that our staff were helpful. It's great to know you were pleasantly surprised by the range of items available. We appreciate your support!
Kind regards,
Ableworld
Melissa and the other staff were…
Melissa and the other staff were fantastic! Throughly explained everything to my parents, Melissa was very patient and attentive from walking through the door to loading the scooter into the car it was a very positive experience!
Highly recommended!!
14 September 2026
Reply from Ableworld
Hello Tanya, thank you for your wonderful review. We're delighted to hear that Melissa and the team provided such a positive and attentive service, making your parents’ experience so smooth. Your high recommendation means a lot to us. We truly appreciate your kind words!
Kind regards,
Ableworld
Reply from Ableworld
Hello Andrew, thank you for your lovely feedback. We're glad to hear that our staff member was friendly and very helpful. Your kind words are greatly appreciated!
Kind regards,
Ableworld
Reply from Ableworld
Hello Carol, thank you very much for your kind words. We're thrilled to hear that you received excellent service. Your feedback means a lot to us!
Kind regards,
Ableworld
Reply from Ableworld
Hello Mr Terry, thank you for your kind words. We're delighted to hear that you had an excellent experience with our staff and manager. Your feedback is greatly appreciated!
Kind regards,
Ableworld
Delivered within a few days
Delivered within a few days. Very helpful delivery man who set it all up quickly. Thoroughly recommend this company.
14 September 2026
Reply from Ableworld
Hi Julie, thank you for your wonderful review. We're pleased to hear that your delivery was swift and that our helpful delivery person was able to set everything up for you efficiently. Your thorough recommendation means a lot to us.
Kind regards,
Ableworld
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