Rebecca was really helpful when I rang to enquire about hiring a wheelchair for a week. Organised over the phone and collected the next day. Rebecca explained how to use it (as I'm a wheelchair novic... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fabulous staff came in bought a recliner chair loaded on van, delivered, installed and old one removed into garage. All within 1 hour YES in one hour my dad was sitting with his feet up in his new cha... See more
Company replied
I've had to bow to the inevitable, I've been thinking about and being encouraged to get a rollator, to make walking and resting easier especially with having a seat and a little shopping bag, I saw... See more
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Burton upon Trent store, great friendly staff with excellent knowledge of the items they are selling. We spent too much time testing the rise recline chairs to make sure we bought the right one... See more
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Company details
- Mobility equipment supplier
- also in
- Disability equipment supplier
- Hospital equipment and supplies store
- Wheelchair Shop
About Ableworld
Written by the company
About Us
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
Ethical Traders
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our Products
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Free Expert Assembly
Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.
Contact info
Stapeley Technology Park, London Road, CW5 7JW, Stapeley, United Kingdom
- 08000965440
- support@ableworld.co.uk
- ableworld.co.uk
4.8
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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An enjoyable purchase
Salesman very, very helpful and very knowledgeable about all his products. Very courteous and friendly and went above and beyond my expectations. I asked about a number of products and received all the information that I needed. I purchased a rollator and shall be returning to purchase a wet weather canopy for my mobility scooter.
15 September 2026
Reply from Ableworld
Hello Sandra, thank you so much for your wonderful feedback. We're thrilled to hear that our salesman was helpful, knowledgeable, courteous, and friendly, and that he went above and beyond your expectations. We’re delighted you found everything you needed and look forward to welcoming you back to help with your wet weather canopy and any other needs.
Kind regards,
Ableworld
Reply from Ableworld
Hello Mrs Anne, thank you for your kind words. We're glad to hear that our team was helpful and friendly.
Kind regards,
Ableworld
ALL GOOD WORKING WELL UP TO NOW THANKS
15 September 2026
Reply from Ableworld
Hello Will, thank you for your kind message. We're glad to hear that everything is working well.
Kind regards,
Ableworld
Reply from Ableworld
Hello Robert, thank you for your enthusiastic feedback! We're delighted to hear you received great service and found our team helpful.
Kind regards,
Ableworld
Reply from Ableworld
Hello Susan, thank you for your feedback. We're pleased to hear that you found our staff well informed and appreciated the wide range of products available.
Kind regards,
Ableworld
Great service.
16 September 2026
Reply from Ableworld
Hello Norah, thank you for your kind words. We're pleased to hear you received great service.
Kind regards,
Ableworld
Very helpful member of staff explaining…
Very helpful member of staff explaining about product we wanted to purchase.
16 September 2026
Reply from Ableworld
Hello Lyn, thank you for your lovely feedback. We're glad to hear that our staff were helpful and took the time to explain the product you wanted to purchase.
Kind regards,
Ableworld
Very helpful
Very helpful, explained everything thoroughly, treated us as individuals - and very personalised service with no pressure.
Would definitely recommend.
16 September 2026
Reply from Ableworld
Hello Mr Ian, thank you for your kind words. We're delighted to hear that you felt well taken care of with a personalised, no-pressure service. Your recommendation means a lot to us.
Kind regards,
Ableworld
Friendly customer service
Friendly customer service. Courteous engineer who installed the stair lift. Explained in detail how to operate the stair lift. Left the work area clean. A job well done.
16 September 2026
Reply from Ableworld
Hello Alina, thank you for your wonderful feedback. We're pleased to hear that you received friendly and courteous service, and that our engineer took the time to explain everything clearly. We pride ourselves on leaving the work area tidy and ensuring a job well done. We appreciate your kind words.
Kind regards,
Ableworld
First time in going into the mobility…
First time in going into the mobility shop I recommend the team are helpful
16 September 2026
Reply from Ableworld
Hello Donnakeys, thank you for your kind recommendation. We're glad to hear that you found our team helpful during your first visit.
Kind regards,
Ableworld
Everyone I dealt with in the shop were…
Everyone I dealt with in the shop were very helpful and patient with me.
Excellent delivery service and set up.
Didn't feel pushed to buy from Ableworld not like at other stores
16 September 2026
Reply from Ableworld
Hello Alison, thank you for your lovely feedback. We're delighted to hear that our team were helpful and patient with you, and that you were pleased with our delivery service and setup. We always strive to provide a pressure-free and welcoming experience, so it's great to know you felt comfortable with us.
Kind regards,
Ableworld
Very helpful full staff nothing to much…
Very helpful full staff nothing to much trouble was ready when we said would pick up very good
16 September 2026
Reply from Ableworld
Hello Mrs Lynne, thank you for your wonderful feedback. We're thrilled to hear that our staff were helpful and attentive, and that everything was ready when you needed it. We truly appreciate your kind words!
Kind regards,
Ableworld
Reply from Ableworld
Hello Rob, thank you for your kind words. We're delighted to hear that you found our staff helpful.
Kind regards,
Ableworld
Very helpful.
16 September 2026
Reply from Ableworld
Hello, thank you for your kind feedback. We're glad we could help!
Kind regards,
Ableworld
I been shopping in this shop for years…
I been shopping in this shop for years for mobility items an anything else i need. Staff are so kind they dont rush u. U have chance to walk around shop .looking an no one rushing u.
15 September 2026
Unprompted review
Reply from Ableworld
Hello, thank you for your lovely words. We’re so pleased to hear that you’ve enjoyed shopping with us over the years and that our staff have made you feel comfortable. We always aim to provide a relaxed and friendly atmosphere, and it’s wonderful to know you appreciate that. Kind regards,
Ableworld
Good service well stocked happy with our visit
Good service and attention gave us good advice from sales person who demonstrated the product very happy with our visit and the product
16 September 2026
Reply from Ableworld
Hello Mr Douglas, thank you for your kind words. We’re delighted to hear you received good advice and that you’re happy with both our service and the product.
Kind regards,
Ableworld
Such good friendly service
From the initial phone call to check stock and reserve a jolly boot scooter, to collecting it the following morning, the staff were friendly and helpful. My husband was shown over the scooter and even though he already owns another scooter they still took time to explain everything about this model and allow him to have a go to make sure he was happy before purchase.
15 September 2026
Reply from Ableworld
Hello Gill, thank you for your lovely feedback. We're delighted to hear that you had a positive experience from the initial phone call to collecting the scooter. It's great to know that our staff took the time to explain everything thoroughly and made sure your husband was comfortable before making his decision. We appreciate your kind words!
Kind regards,
Ableworld
Fabulous job Reagan Jordan Peter and Dawn
Fabulous staff came in bought a recliner chair loaded on van, delivered, installed and old one removed into garage. All within 1 hour YES in one hour my dad was sitting with his feet up in his new chair!! Amazing work Reagan, Jordan, Peter and Dawn at Stoke Able World.
15 September 2026
Unprompted review
Reply from Ableworld
Hello Angela, thank you for your wonderful feedback! We’re delighted to hear that Reagan, Jordan, Peter, and Dawn provided such fantastic service and that your dad is already enjoying his new chair. We’ll be sure to pass on your kind words to the team. It’s always our goal to make things quick and smooth for our customers. Enjoy your new recliner!
Kind regards,
Ableworld
As always abelworld had exactly what I…
As always abelworld had exactly what I needed and the staff as ever were friendly and helpful
15 September 2026
Reply from Ableworld
Hello Marilyn, thank you for your kind words. We're pleased to hear that Ableworld had exactly what you needed, and that our staff continued to provide friendly and helpful service.
Kind regards,
Ableworld
Always very helpful ,considered and…
Always very helpful ,considered and explain about items I have bought.
15 September 2026
Reply from Ableworld
Hello Mr J, thank you for your lovely feedback. We're glad to hear that you find our team helpful, considerate, and clear in explaining the items you’ve purchased.
Kind regards,
Ableworld
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