Gear4music Reviews 

5,692
•
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I very satisfied with Gear4music. I ordered a Fender Telecaster American Vintage II ‘51 and it arrived perfectly two working days from Germany. I dont know how but I seemed to get a bit of a lottery w... See more

Rated 3 out of 5 stars

What disappoints me a bit is the structure of the effects chain and how to edit it. The NAM 2 update, announced with loud drumming, also brought with it a few bugs, and the solution is still awaited.... See more

Company replied

Rated 5 out of 5 stars

Proton an extended Neutron? Definately not. This Synthesizer fits very well next to a Neutron. That combination in euro rack modules would require a substantial amount of money. 5 LFO, 4 oscillators a... See more

Rated 5 out of 5 stars

I had a great experience purchasing products that aren’t yet available through Dutch (online) retailers. I ordered the Kanto Ora + Sub8 set, and it was shipped quickly and with exceptional care. The... See more

Company details

  1. Musical instrument shop

Written by the company

Gelanceerd in 2003 en nu met meer dan 1.500.000 klanten, Gear4music is een vooraanstaande retailer van muziekinstrumenten en muziekapparatuur. U kunt muziekproducten kopen van orkestrale instrumenten tot rock-'n-roll, inclusief gitaren, drumkits, digitale piano's, saxofoons en cello's, zowel als toonaangevende opname- en studioapparatuur. Van beginnersgitaren tot professionele microfoons en versterkers, de Gear4music online muziekwinkel heeft een enorm scala aan muziekapparatuur beschikbaar. Of je nu op zoek bent naar een viool, keyboard, elektronische drumkit of PA-systeem, wij kunnen u helpen. We hebben enkele van de grootste merken op voorraad, waaronder Yamaha, Roland, Casio, Fender, Ibanez, Alesis, Behringer en Gibson, evenals ons eigen voordelige assortiment van Gear4music muziekproducten. We zijn voortdurend bezig met het ontwikkelen en verbeteren van onze klantenservice door distributiecentra te openen om leveringsopties te verbeteren en levertijden te verkorten.

Gear4music.nl Gegevens

Written by the company

Retourneren zonder gedoe
U kunt met volledig vertrouwen en gemoedsrust bij Gear4music bestellen. Wij bieden standaard een 30 dagen niet-goed-geld-terug garantie die kan worden verlengd tot 180 dagen tegen een kleine vergoeding. Dit is ter aanvulling van onze productgaranties, die bescherming bieden tegen productfouten of defecten binnen twee tot zes jaar na aankoop. Onze 'geld terug'-garantie is een aanvulling op uw wettelijke rechten en wijkt af van het aanbod van veel andere verkopers, omdat onze terugbetalingstermijn 30 dagen is in plaats van de Europese standaard van 14 dagen. Het is tevens gemakkelijk om iets terug te sturen via ons online retourscentrum op onze website.
Kies uw eigen leverdatum
U kunt uw eigen leverdatum selecteren door de kalender in uw winkelwagen te gebruiken. Krijg uw bestelling geleverd op een dag die u goed uitkomt - we bieden een breed scala aan bezorgopties voor elk budget.
Goede prijzen en uitstekende service
We willen het aanschaffen en bezitten van muziekinstrumenten en apparatuur voor iedereen gemakkelijk maken, door geweldige prijzen en uitstekende service te bieden, ongeacht waar u woont of hoe u bij ons koopt. Wij leveren muziekinstrumenten en apparatuur vervaardigd door veel van de bekendste merken in de industrie, tegen zeer concurrerende prijzen. We produceren ook een reeks muziekproducten van eigen merk, met hoge kwaliteit voor fantastische prijzen.
Meer dan 1.500.000 geregistreerde klanten
Gear4music is een van de grootse verkopers van muziekinstrumenten en apparatuur in Groot Britannië geworden, met meer dan 1.500.000 geregistreerde klanten. In 2019 hebben we Gear4music in 19 verschillende talen gelanceerd, en we zijn nu een van de snelst groeiende muziek bedrijven in Europa.

Contact info

4.1

Great

TrustScore 4 out of 5

6k reviews

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4.1

All reviews

(5,692)

222 reviews in the last 12 months

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Rated 5 out of 5 stars

Good service

Ordered 61 keys keyboard for my son along with stand and seat. Everything was good and in order.

11 June 2025
Rated 5 out of 5 stars

Quick delivery

The ordering process was great, the website is user friendly. The delivery was even better, my order was delivered on the next day which is perfect!!

5 March 2025
Rated 2 out of 5 stars

The gdp 200 has a beautiful case

The gdp 200 has a beautiful case. And that is it. The original is ringwaytech mgp 150
I played it for 3 years but with a laptop in between to het a cfx yamaha because all voices are a joke. Polyfone of 64 is not good.
The Keys are very plastic and light .
I took out everything except the speakers. Put in a roland, an amp and hooked everything up. Now it is great.
So buy this for the case

25 November 2024
Unprompted review
Gear4music logo

Reply from Gear4music

Dear Emyll,

Thank you for your feedback, we appreciate your review and will keep your feedback in mind for the future.

We are glad that you are enjoying the case.

Kind Regards,
Gear4music

Rated 1 out of 5 stars

SCAMMERS BREACHING CONSUMER CONTRACT REGULATIONS

Returned item item in protected box as advertised on site as did not have original box which is not required by law. Said i did not return software which is a download how can i return a download.Item was unfit for purpose SNAD .
This company are breach of consumer contract regulations.
WARNING DO NOT BUY FROM THEM
they are scammers.

18 September 2024
Unprompted review
Rated 1 out of 5 stars

No refund after 2 weeks

I ordered a €600+ euro record player through gear4music. It was delivered broken. The player couldn't keep its RPM so I returned it for my money back. The site states that it's very easy to get your money back when you return a product. I'm waiting for more than 2 weeks now. I didn't get any confirmation that my product was returned. Had to inquire with UPS myself to make sure that the package was delivered back to York. The order still isn't updated on the website. After a week, I called with the service desk and they promised me that the money was on its way. I called again today, and got the same message? It's a lot of money and I am starting to feel scammed. Please just return my money! No excuses!

Update: despite promising me that the money was wired, they now sent me an e-mail that due to technical difficulties the money wasn’t wired. I have to wait for 3-5 more days…

Update: Money is finally transfered after 2 weeks.

9 September 2024
Unprompted review
Rated 5 out of 5 stars

A company that really cares

Ordered a product here, wich had to come from the UK, so i selected DHL express delivery.

At first i recieved an email with the delivery date saying tomorrow. But after waiting a few hours DHL raised this to days later. In the tracker they kept showing me that the sending information was recieved but the actual product itself not.

After seeing this i contacted the helpdesk of Gear4music wich immediately took this very seriously. The person on the phone said she would give me an update asap. Later that day i recieved an email telling me they were investigating this, and a day later the same woman called me to tell me i will recieve back my extra paid money for the express delivery because they didn't manage to deliver on time. Wich was in my opinion, DHL's fault.

So a big thanks for the quick and adequate support. This company seem to really care about a happy costumer.

20 August 2024
Unprompted review

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