Gearcourt Reviews 

187
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Total scammers. Lost £40 and no trees delivered, spent a whole year texting and emailing asking for my money back and nothing. Now when I text it’s undelivered. How can these companies still exist? I’... See more

Rated 1 out of 5 stars

SCAM SCAM SCAM thankfully I only lost £26 for a tree that was never delivered, but i see others have sadly lost much more! what a bunch of scammers... they need arresting.

Rated 1 out of 5 stars

As so many others have said, Gearcourt is SCAM site, advertised via facebook and fake accounts selling items in Market place, who then direct you to Gearcourt to place an order. Order never received a... See more

Rated 1 out of 5 stars

🛑Scammers 🛑 I ordered cherry laurel hedges via facebook marketplace. Agents on facebook profile sent this website link gearcourt.co.uk i placed order for 25 plants and paid £700. First they were sa... See more

Company details

  1. Electronics store

Written by the company

Gear court is based in the United Kingdom and ships all orders from within the UK to ensure extremely fast and reliable delivery. We supply the top trending products and make sure every item is quality tested before being sent out to our customers ensuring customer satisfaction at all times. Why Shop From Gear Court ? All of our orders are dispatched from the UK. Our helpful and friendly customer service team will make sure to get back to you within 12 hours to ensure your not left waiting for too long. We work hard to send all of our orders with same day dispatch using Royal Mail as we understand you want your new gadgets to arrive as soon as possible! Contact us here - Sales@gearcourt.co.uk


Contact info

1.5

Bad

TrustScore 1.5 out of 5

187 reviews

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1.5

All reviews

(187)

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Rated 5 out of 5 stars

I bought x200 cherry Laurel plants

I bought x200 cherry Laurel plants. Great service and deal. Plants were well watered and packed. All look in good condition. Excellent communication throughout the process and tracking number was very helpful. Thanks again

25 September 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend!!

This store is absolutely amazing! They have a lot of variety, especially when it comes to tech products. The quality is also really good and I would highly recommend. The customer service is incredibly helpful and knowledgeable which made or easier to shop and the delivery was really fast. All in all as I’ve said I highly recommend!!

11 September 2023
Unprompted review
Gearcourt logo

Reply from Gearcourt

Thank you for your review.

Rated 5 out of 5 stars

A great co to deal with

A great co to deal with, pleasant and excellent comunications. Selling a 1st class product and super quick delivery. Wish there were more companies like you Thankyou so much

8 July 2023
Unprompted review
Gearcourt logo

Reply from Gearcourt

Thank you for taking the time to leave us a review.

Im glad to hear you are satisfied with your order and hope to deal with you again.

Thank you!

Rated 5 out of 5 stars

Don’t understand the negative reviews…

Don’t understand the negative reviews at all. I ordered a climbing Star Jasmine plant, at a very reasonable price with free delivery. Anyone living in Northern Ireland will know it is virtually impossible to get any GB company to deliver plants (amongst other things) to this wee part of the UK, so yes, I did have some concerns. However, the reassurances from the team at Gearcourt (Ben in particular) proved trustworthy. The plant was extremely well packaged and arrived in perfect condition within 48 hours. And at almost 6ft in height, I was delighted with how established it is for the price. Ben went out of his way to maintain contact with me prior to and after the delivery - this level of customer service is extremely rare nowadays. I would highly recommend Gearcourt, and will use them again without hesitation - a definite 5 star experience for me.

6 July 2023
Unprompted review
Gearcourt logo

Reply from Gearcourt

Thank you for the lovely review.

I hope to deal with you again in the future.

Rated 1 out of 5 stars

You pay for postage yet the courier does not deliver and then they tried to get me to go and pick it up from the depot which is miles away. Absolutely no response when I’ve asked for a refund.

Absolute scammers! I purchased 2 plants from this company, and after two months, I’m still waiting for a refund as I never received the plants.
I receive the tracking number and on the day that delivery was supposedly attempted the Restaurant was open since 12 o’clock and the tracking said that the courier attempted delivery at 1:39 which is not true because we were open and we had customers so they did not try to deliver anything.
I contacted the company and they tried to get me to go to the Depot which is miles away to pick up the items and I told them that I have no way to get to the company and I had already paid for postage, so I don’t see why I should have to pick up. They also claimed that I received a calling card which I did not, I called the local Depot, they told me the only way that I can receive the plant is if I pick it up myself . Customer service is appalling with someone called Ben stating that it’s not his faults if the restaurant was closed when it clearly was not as delivery was attempted at 1.39 pm.
I have made several requests using the chat for a refund and nothing has been received so far. Avoid at all cost.

24 April 2023
Unprompted review
Rated 1 out of 5 stars

Poor quality, badly packaged, poor customer service

Plant was really badly packaged, 3 stems were broken I had to cut off 2 foot off the plant which had the most growth but the stems were snapped where it had been folded to fit into the box. Other stems were bare. Customer services have been awful from the start I'm not sending it back purely because I can't stand another second talking to anyone from this business. I've cut away all the broken and damaged bits and I'm left with half a plant to try and revive. I've bought plants online before and never had a problem but this is beyond awful. If I saw this plant in a garden centre it would be a hard pass. Usually people who sell maintain a standard I assume that they themselves would be happy with but I feel I have been taken for a ride here. Didn't see these other reviews until after it was too late unfortunately.

22 June 2023
Rated 5 out of 5 stars

I have ordered Acer Palmatum Tree from…

I have ordered Acer Palmatum Tree from Gearcourt as sent on time.Im satisfied to see the product with result.Nothing was damaged nor mangled when irdered. Very pleased with its quality.

16 June 2023
Unprompted review
Gearcourt logo

Reply from Gearcourt

Hi there,

Im glad to hear you were happy with both of your orders.

We hope you choose to shop with us again.

Rated 5 out of 5 stars

Great plant

Plant came in great condition with fast delivery

1 June 2023
Unprompted review
Gearcourt logo

Reply from Gearcourt

Thank you for the kind review.

Rated 5 out of 5 stars

First class product and service

Laurel bushes arrived today in very good condition and securely packed. Follow up query answered immediately. Will definitely be using Gearcourt again especially as postage was free..Doug Watson

13 May 2023
Unprompted review
Gearcourt logo

Reply from Gearcourt

Thanks for the kind review.

We hope to deal with you again in the future.

Rated 5 out of 5 stars

My order delivered without issues

My order delivered without issues. Little delayed because bank holiday but everything ok. Good customer service. Don't had to wait long for answer.

11 May 2023
Unprompted review
Gearcourt logo

Reply from Gearcourt

Thank you for your review.

We hope to deal with you again in the future.

Rated 1 out of 5 stars

Ordered 10 established assorted shrubs…

Ordered 10 established assorted shrubs from this company after viewing the photo on the website
The photo shows 10 different well established plants with a pair of secateurs to show the size.
When the box arrived to say I was disappointed is an understatement
The plants from base of container to top were 7 inches and would need approx 2 years before classed as established .
Also only 5 variables in species.
Contacting the company I was told I had ordered a mystery box with small shrubs.
Even sending screen shot of my order didn't alter what they said.
I asked for details to return this £70 box of shrubs that would be worth £20.
I sent straight back and proved proof of postage but was told would only be refunded when they received the package back.
Avoid this company.
Don't deserve any stars

25 April 2023
Rated 5 out of 5 stars

Great Value Plants

I Purchased 2 palm plants and I want to say how impressed I was with them,
There in great condition and were delivered and packed perfectly
I would recommend to anyone looking for plants to give this company a try,
5 ⭐️⭐️⭐️⭐️⭐️

25 March 2023
Unprompted review
Gearcourt logo

Reply from Gearcourt

Thank you for your kind review :)

Rated 5 out of 5 stars

Ordered a 3x4m gazebo.

Ordered a 3x4m gazebo.
Well packaged and delivered fast.

Thank you :)

12 February 2023
Unprompted review
Gearcourt logo

Reply from Gearcourt

I hope your event goes well this weekend!

Kind regards,

Ben

Rated 5 out of 5 stars

Monkey puzzle seeds.

Monkey puzzle seeds arrived 3 days after placing the order. Planted them so just waiting for them to germinate.

All easy enough to do and would use again.

9 February 2023
Unprompted review
Gearcourt logo

Reply from Gearcourt

Glad you received your monkey puzzle seeds.

If you place the seeds in warm water for 12 hours and then cut a small piece off the bottom it will help them germinate and grow faster.

Regards,

Ben

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