Harvey Norman Ireland Reviews 

44,483
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Excellent service from suresh at Harvey Norman tallght ⭐⭐⭐⭐⭐ I was assisted by suresh and could not be happier with the experience. He was extremely patient, took plenty of time to explain ever... See more

Company replied

Rated 5 out of 5 stars

Wonderful service received today in Fonthill shop from a very kind and attentive staff member named Geo. He was extremely helpful and made sure I received exactly what I needed. Highly recommended! Th... See more

Company replied

Rated 1 out of 5 stars

Shocking customer service at Little Island Cork. My son's headphones broke from a know fault and harvey Norman will not refund or replace, and they claimed that he broke them himself, by sitting in th... See more

Company replied

Rated 5 out of 5 stars

Paul & Anto who delivered and setup our 3 piece suite from Harvey Norman were fabulous. Very courteous and pleasant and great workmen. They arrived at the appointed time and installed our new suite a... See more

Company replied

Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Mobile Phone Shop
  4. Computer & Accessories store
  5. Homewares Shop
  6. Washing Machine & Dryer Shop

About Harvey Norman Ireland

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info


4.3

Excellent

TrustScore 4.5 out of 5

44k reviews

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4.3

All reviews

(44,483)

8,901 reviews in the last 12 months

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Rated 5 out of 5 stars

Now that's service

Ordered online at 4am, shipped that day at 10am, couldn't ask for better delivery service

25 July 2026
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Sinead,

We're thrilled to hear that you had such a positive experience with our delivery service! We always strive for quick and efficient shipping, and it's wonderful to know we met your expectations.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Everything from purchasing to delivery…

Everything from purchasing to delivery went smoothly

25 July 2026
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Reply from Harvey Norman Ireland

Hi John,

We are so glad to hear that everything from purchasing to delivery went smoothly for you. We appreciate your positive feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great service at Harvey Norman Swords

I bought a TV at the Swords branch and had a problem with it when I got it home. I brought it back to the store and they replaced it for me without the slightest trouble. I found them to be knowledgeable and cared about looking after the customer. A rare combination these days

23 July 2026
Unprompted review
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi there,

We're so glad to hear that our team at the Swords branch was able to quickly resolve the issue with your TV. It's wonderful to know you found our staff knowledgeable and customer-focused. Thank you for your positive feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

I just recently moved into a new home…

I just recently moved into a new home and Damian in electrics was more than helpful. His professionalism, warm personality and advice made me constantly return to the store. I have spent thousands and it’s all down to Damian!!
Joe was also extremely helpful one day when Damian was off.
Many thanks,
Vanessa and Amelia.

30 July 2026
Unprompted review
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Amelia,

We are delighted to hear about your positive experience with our team members. It's wonderful that their professionalism, warm personality, and advice made such a great impression. We appreciate you sharing your feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

I brought my Dad into shop for new bed…

I brought my Dad into shop for new bed and your staff member Nicola OShea was so helpful really took her time with my Dad telling him about each bed and explained all different mattress . My dad is 84 years old and Nicola was just so kind to him and really help him pick right bed and mattress I can’t thank her enough for all her help today.

30 July 2026
Unprompted review
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Reply from Harvey Norman Ireland

Hi Barbara,

We are so pleased to hear about your excellent experience with our team member in-store. It's wonderful that they were so helpful and kind to your father, taking the time to explain everything and assist him in choosing the perfect bed and mattress. Thank you for your kind words!

Kind Regards,
Kevin

Rated 2 out of 5 stars

Photo/gift service not very competent

Photo/gift service not very competent. Advised 4-5 days for a photo gift only to be told on the 5th day of waiting that I was "wrongly" advised and it would be 2 weeks. Mis informed by staff lead to a special gift being delayed by over 1 week. Not impressed. Could have gone elsewhere.

30 July 2026
Unprompted review
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Reply from Harvey Norman Ireland

Hi Grace,

We sincerely regret the miscommunication regarding the timeline for your photo gift. We understand how frustrating it is when expectations are not met, especially for a special item. We are reviewing our internal processes to prevent similar issues.

Kind Regards,

Victoria

Rated 5 out of 5 stars

Very helpful

Jonathan is as extremely helpful and guided me on the right direction.

30 July 2026
Unprompted review
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Reply from Harvey Norman Ireland

Hi Eimear,

We are so pleased to hear that our team member was extremely helpful and guided you in the right direction. We appreciate you sharing your positive experience with us!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Great experience at Naas store & love tech

Great experience at Naas store, shout out to Akhil who assisted with my eufy cam purchase. Love tech - Jordan and his team member did a fantastic job. Thanks team, highly recommended.

30 July 2026
Unprompted review
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Reply from Harvey Norman Ireland

Hi Soumya,

We appreciate you sharing your positive experience! We are delighted to hear that our team provided such great assistance with your purchase. It's wonderful that you had a fantastic experience and highly recommend us.

Kind Regards,
Victoria

Rated 5 out of 5 stars

They two gents who came and delivered…

They two gents who came and delivered my furniture were so nice chatting and very helpful
Brian was the young lads name didn't get the other chap its there 2nd time to deliver this year you got a wonderful team of deliver men
Five star 🌟

30 July 2026
Unprompted review
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Reply from Harvey Norman Ireland

Hi Aisling,

We are so pleased to hear about your excellent experience with our delivery team! It's wonderful that they were so nice and helpful. We appreciate your kind words about our team.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Pleasant and helpful staff

Had an iPad issue. Very helpful young Ukrainian man (Hliem?) was very good, explained options, clear about cost, and didn’t give guarantees about possibility of a fix. I ended up both getting it fix and also buying a new iPad. Explained everything very patiently.
Sales assistant (Jibin) also very pleasant.

28 July 2026
Unprompted review
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Reply from Harvey Norman Ireland

Hi there,

We're delighted to hear about your positive experience with our team members. It's wonderful that they were helpful, explained options clearly, and patiently assisted you with your iPad issue and new purchase. We appreciate your kind feedback.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Excellent customer service.

Easy ordering. Fast delivery. Customer service was excellent.

26 June 2026
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Reply from Harvey Norman Ireland

Hi Joseph,

We are so happy to hear that you had an excellent experience with our service and customer support. We appreciate your kind words!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Harvey Norman new laptop

I went to Harvey Norman looking for a new laptop. I had a broad idea of what I was looking for in terms of RAM and graphics etc. Was approached by staff, Iyaaz, he was really helpful, gave me space to think, talked me through different options and specs. Showed me through different price ranges and what would be best for my needs. I never felt pressurised or talked into buying anything. I'm really happy with the laptop, runs really smooth and has plenty of storage.

27 July 2026
Unprompted review
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Edel,

We are so pleased to hear about your positive experience finding a new laptop. It's wonderful that our team member provided helpful guidance, offering various options and price ranges without any pressure. We're delighted you're happy with your new laptop!

Kind Regards,
Victoria

Rated 1 out of 5 stars

We ordered AC unit before heat wave and…

We ordered AC unit before heat wave and told 3 weeks waiting time. After 3 weeks, I have visited and asked order status and they told me they don’t know when product will arrive. 3 weeks of waiting to be told they can’t deliver my purchase

29 July 2026
Unprompted review
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Reply from Harvey Norman Ireland

Hi Yasin,

We sincerely apologize for the extended delay and the lack of clear communication regarding your AC unit order, especially with the heatwave approaching. We understand your frustration. We are actively reviewing our order fulfillment process to prevent similar situations.If we can assist you further, please contact our customer support team. customer@support.haveynorman.ie

Kind Regards,
Kevin

Rated 5 out of 5 stars

Harvey norman - always good

Great shop.

4 February 2026
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Reply from Harvey Norman Ireland

Hi Stephen,

Thank you for taking the time to leave this review. We are delighted to hear about your experience with our stores.

Kind Regards,
Kevin

Rated 5 out of 5 stars

The quick shipping

The quick shipping, quality product and also quick response to any online query.

13 February 2026
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Reply from Harvey Norman Ireland

Hi Joanna,

We're so pleased to hear you experienced quick shipping, a quality product, and fast responses to your online queries! We appreciate your kind words.

Kind Regards,
Kevin

Rated 2 out of 5 stars

The fridge packaging was not removed on…

The fridge packaging was not removed on delivery and taken away. I was unable to get the fridge fully unpacked myself and had to wait extra 4 days for someone to help to lift and unpack which meant i was without a fridge for days. The store and website confirms unpackagaing on delivery so i wasnt impressed.

21 July 2026
Unprompted review
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Elaine,

We sincerely apologize for the inconvenience you experienced with your fridge delivery. It's completely understandable that you're frustrated about the packaging not being removed and having to wait days without a fridge, especially when our policy states otherwise. We are reviewing our delivery procedures to ensure this does not happen again.

Kind Regards,
Victoria

Rated 5 out of 5 stars

KUDOS AND HEARTY APPRECIATION TO MANAGER EMER AND TAAVI

As a matter of fact words are short to convey the extraordinary respect, reception and ever courteous nature and manner of Manager Emer and Taavi of of your Tallaght Flagship Store continuously offer me anytime I am in the shop.

Talk of time, kind attention with words of encouragement and advice and information on products and above all else, ever ready to let me avail of the best deals on offers. I will be lost without them on foot of my engrained and genuine love and affection as well as unqueching taste for HN products and merchandise, always.

I can confirm and confess, Alf is with the HN brand (the creme dela creme of Department Stores) for good.
I am very grateful, hope and trust the tradition goes on with my family and recommended friends now and the years ahead.

Regards and Pax Vobiscum 👌🏿💯🤞🏿

26 July 2026
Unprompted review
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Alf,

We are absolutely delighted to hear about your exceptional experiences at our Tallaght store. It's wonderful to know that our team consistently provides such respectful, courteous, and attentive service. We truly appreciate your loyalty and kind words about our products and offers.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Ben and mono were very helpful and…

Ben and mono were very helpful, friendly and efficient, they left the place spotless, would highly recommend to anyone

30 July 2026
Unprompted review
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Reply from Harvey Norman Ireland

Hi Orla,

We are so pleased to hear that our team members were very helpful, friendly, and efficient. We appreciate your kind words about them leaving the place spotless and your high recommendation!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Top Class Service

Genuinely flawless. Tommy & Dan were top class. We had x6 big appliances in total for delivery and installation and they completed everything within the hour. All packaging removed and taken away, very careful when moving the units through the house and gave a quick rundown on everything. Genuinely so impressed. 10/10 customer service. Thank you.

30 July 2026
Unprompted review
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Daniel Hayes,

We're so pleased to hear about your excellent experience with our delivery and installation service. It's wonderful that our team completed everything efficiently, carefully, and provided a helpful rundown. We appreciate your kind words about our customer service!

Kind Regards,
Kevin

Rated 5 out of 5 stars

I couldn’t praise Dean and Sean for…

I couldn’t praise Dean and Sean for there attention to detail from ringing to say what time they would arrive to assembling our table they were so friendly helpful and showed us how everything worked they are a credit to Harvey Norman and themselves and we wish them all the best for the future

30 July 2026
Unprompted review
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Jackie,

We are so pleased to hear about your positive experience with our team members. It's wonderful that they provided excellent attention to detail and were friendly and helpful. We appreciate your kind words and feedback!

Kind Regards,
Kevin

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