Excellent service from suresh at Harvey Norman tallght ⭐⭐⭐⭐⭐ I was assisted by suresh and could not be happier with the experience. He was extremely patient, took plenty of time to explain ever... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company

Written by the company

Ireland
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Harvey Norman Ireland
Marv was a pleasure to deal with. He was so helpful. We bought a Fitbit from Marv yesterday. We changed our mind 3 times and he was so patient with us. He was a pleasure to deal with. Five star customer service and personality.

Reply from Harvey Norman Ireland
It was great service. Shop assistant was amazing, helpful and gave much information about products. Thank you!

Reply from Harvey Norman Ireland
Excellent service by Ger and Al- punctual, pleasant and professional

Reply from Harvey Norman Ireland
Alex was outstanding ..pleasant , informed engaging and an asset to the establishment all round .

Reply from Harvey Norman Ireland
I had a great experience in Harvey Norman at fonthil. All the staff are very friendly and helpful. In particular Aleksandra was super kind and helpful, I had an issue with my Samsung vaccum cleaner, she assisted me throughout the whole process. I would definitely recommend! Thanks again.

Reply from Harvey Norman Ireland
I am a first-time, new home buyer and needed to buy all of my appliances before ever stepping foot in my kitchen. This, paired with the incredible amount of choices I was faced with upon entering the store, had me extremely overwhelmed immediately.
Colin was a master class in customer service. From the moment he spotted us (while attending to someone else), he made us aware he saw us and that he would be with us as soon as possible.
Once he was available, he came straight over and immediately began easing my nerves. He first explained the process of ordering the equipment, storing it until my house was ready, paying only a deposit on the day, and if any changes were required, how they would be accommodated.
He then began bringing me through the appliances one by one, explaining where it's worth putting your money and what can easily be updated later. What features in appliances were important and and what were just preferences. His selling skills were so good that I didn't feel I was being sold to at all. Which for me is huge; I don't like when I feel someone is just pushing a sale. He had my whole kitchen kitted out in less time than it would have taken me to decide between ceramic or induction 😂
To any first-time buyers out there feeling overwhelmed, go see Colin.

Reply from Harvey Norman Ireland
Very slick service. Txt sent with times for delivery and followed on day of delivery that they were on their way. Arrived within 10/15 mins. Very pleasant and mannerly guys.

Reply from Harvey Norman Ireland
I purchased on line I was not informed in the process that the item was out of stock I then had to wait for 4 days which if I had know I would not have gone ahead with the purchase.
But I must commend the young girl that served me on the day of collecting my item she was must pleasant and happy kind of person and happy to conversate with me well done to her

Reply from Harvey Norman Ireland
David and Thato delivered our dining set from Harvey Norman today and you couldn't get nicer lads. They were very quick and efficient and put everything together nicely and even cleared away all the rubbish back out to the truck. Very good service from the 2 lads and greatly appreciated.

Reply from Harvey Norman Ireland
Excellent service, very accommodating. Unfortunately the office gave them the wrong code, so sent them out of the city, and this did effect the service the delivered. Highly recommend Paul and Jamie

Reply from Harvey Norman Ireland
Purchase, delivery and installation of the fridge freezer was quick and efficient.
Excellent information and communication.

Reply from Harvey Norman Ireland
Excellent delivery service. Two lovely young men, Dean and Utmarn delivered furniture this morning. They were very polite and friendly and took great care not to disturb anything when carrying in the furniture. Top marks Harvey Norman!

Reply from Harvey Norman Ireland
Excellent, friendly, helpful and expert all round service from Solomon from purchasing a new phone, trade in of current phone and best experience of my time in Ireland. Lucy provided excellent, friendly, helpful service during the transfer of my data from one phone to another. The store location and atmosphere is amazing, great service and experience.

Reply from Harvey Norman Ireland
Having been given a date and broad window for delivery, the driver called to provide and 2 hour window. The 2 men arrived on time, quickly and carefully brought in the appliances before taking away the old appliances. Very pleasant, they took less than 10 mins.

Reply from Harvey Norman Ireland
Purchased a TV online for collection at Airside branch. Waited nearly 30 minutes before someone came to tell me that I had to collect at a different address, even though the confirmation email stated Airside for pickup. The new location (back of Dublin Airport) was closed & only open 9 to 5 (I work these hours). Told him to cancel order but two hours later, it's still showing as awaiting collection. They have my money & I have no TV so tomorrow will be more wasted time trying to remedy.
Crap service & won't be using them again. Recommend stick to other shops that don't give you BS runaround.

Reply from Harvey Norman Ireland
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.