Hypest Fit 

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Rated 4 out of 5 stars

The item took a while to delivery. Thanks to the shopify app and emailing them, I was able to track my item. Although the item is from china, a size up was well fit and the material was worth the sale... See more

Rated 1 out of 5 stars

Neither item purchased came even remotely close to fitting. Terrible customer service. Buyers beware — the items look sleek online and when they arrive — late (tracking information said the item... See more

Rated 1 out of 5 stars

Pure Scam!!!! Ordered two (2) Mist bomber jackets size 3XXXL for $90.00 However, after 3 weeks of waiting for delivery (from China), I received two jackets labeled 3XXXL but we're clearly American med... See more

Company replied

Rated 1 out of 5 stars

Got my order and it’s too big even though I ordered the smallest size. It’s still in the 30 days after the delivery so I asked for a return. customer service team only gives automatic reply about repl... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

The World's largest online store for independent streetwear brands. The official place for everything street wear. Shop the newest streetwear clothing.


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All reviews

(103)

1 review in the last 12 months

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Rated 5 out of 5 stars

I love this company

I love this company, I'm not normally the give a review guy you know if you are doing your job with a little pride something people these know nothing about you know your customer is happy. Hypest Fit on the other hand went above and beyond with my order I ordered it on like a day or two before Christmas so I knew if it was like anyone else it would be a couple weeks but these guys were on point day or two after and here it is and even better it fit perfectly, again thank you very much will be sending all my friends to you. Love your gear, wish you had some hats, tshirts or stickers so I could do some advertising for you. Just know you got love here in the 916 Sacramento, Ca

1 January 2021
Unprompted review
Hypest Fit logo

Reply from Hypest Fit

Thanks for taking time in giving us this wonderful feedback. We will make sure to work even harder to provide great customer experience. Happy Holidays!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Amazingly fast response. NASA bomber jacket runs small but remedied quick.

28 December 2020
Unprompted review
Hypest Fit logo

Reply from Hypest Fit

Great to hear that we were able to immediately provided resolution to your concern. Feel free to reach out to us anytime.

Rated 5 out of 5 stars

Great experience!!

I had a great experience with my first order. I mistakenly ordered two of the same color windbreaker. When I contacted customer service and told them of my error, they offered to exchange it for what I initially intended to order, at no cost to me. Needless to say I was very surprised and pleased with their offer to do so since it was my error.

27 December 2020
Unprompted review
Hypest Fit logo

Reply from Hypest Fit

We will be here for you if you need help. Rest assured that this great feedback will be pass along and would be additional reason for us to be working efficiently for our customers.

Rated 5 out of 5 stars

Good service for a dropshipping brand

It took about 4 weeks to get delivered, but the NASA bomber jacket I ordered looks really nice. I ordered a medium which feels like a small, but emailed them and they offered to send me a replacement large without even making me send the medium back.

Best customer service I’ve seen for a dropshipping brand, keep up the good work

21 December 2020
Unprompted review
Rated 1 out of 5 stars

Still waiting for an exchange

Still waiting for an exchange. They keep telling me that there going to exchange it but they don't.Will never order from this company again.

19 December 2020
Unprompted review
Hypest Fit logo

Reply from Hypest Fit

Hi Marilyn- I understand how frustrating this is. We will make sure that this will be taken care of. We apologize to any delays. We are receiving influx of contacts and orders which causes delay. Rest assured that a specialist will be reaching out to you to get this resolve. Appreciate your support and patience.

Rated 5 out of 5 stars

I want to cancel my order

I want to cancel my order. How can I do it? Is there a return policy? I ordered a dark blue mist bomber jacket yesterday. No one is answering my question.

17 December 2020
Unprompted review
Hypest Fit logo

Reply from Hypest Fit

Hi Kath- Thanks for taking time in giving us feedback. I understand how frustrating this is especially you haven't received any response from us. Kindly know that we are getting influx of contacts which causes delay to respond to our customers. Yet, please know that we will be here for you. May I ask the order number for us to check.

Rated 1 out of 5 stars

I'm pissed rn

I'm pissed rn. I placed an order a few days ago. And I contact them right away, like 2 mins after that both through the website and SMS to cancel the order because I don't want it. I keep contacting them because I want to notify them before they shipped it. But no reply, no response, until an email of them said the order is already shipped and they can't do anything about it. It likes they don't care if you want the order or not, they force you have to receive the order and take the money.

8 December 2020
Unprompted review
Hypest Fit logo

Reply from Hypest Fit

Hi Anh- Thanks for giving us feedback. Indeed it is frustrating especially you have contacted us and haven't received any response plus the request was not process. Kindly know we would like to resolve and make things right with you. May I ask the order number, please?

Rated 1 out of 5 stars

This store sells garbage

This store sells garbage. Thats not even a joke. This place is like the 99 cent store online. They have tons a fake reviews on they website to scam you into thinking its worth buying. Dont waste your time and money.

5 December 2020
Unprompted review
Rated 1 out of 5 stars

Neither item purchased came even…

Neither item purchased came even remotely close to fitting. Terrible customer service.

Buyers beware — the items look sleek online and when they arrive — late (tracking information said the item arrived a week and a half before it did), they are extremely poorly made. Terrible quality. There is no customer service number to call...you will only receive boiler plate emails offering a replacement. But I promise you — you won’t want a replacement — just your money back — which you won’t get.

Avoid all together....

23 November 2020
Unprompted review
Rated 1 out of 5 stars

HORRIBLE

HORRIBLE. NO WAY TO CONTACT THESE PEOPLE, OY RESPONSE IS VIA EMAIL, NOTHING GOOD CAN COME FROM THAT AS WE KNOW, ONLY SCAMS!!
It takes approximately 4 to 8 days for an email response. I ordered 3 items ALL medium. This "medium" could ONLY FIT A CHILD. HYPEST FIT VOWED TO REPLACE ALL WITH APPROPRIATE SIZE, HOWEVER WOULD NOT SEND PROOF OF A TRACKING NUMBER (why would you have to ask, reputable company would supply this basic information to any paying customer).

DO NOT WASTE YOUR TIME, MONEY AND EFFORT. THEY CLAIM ITEMS SHIPPING NATIONALLY, NOT!!! RETURN ADDRESS IS CHINA, AND FURTHER MORE HELD AT CUSTOMS.

20 November 2020
Unprompted review
Rated 2 out of 5 stars

The jacket is super nice but the NASA…

The jacket is super nice but the NASA Logo was botched beyond proportion. How in the hell do you sell something like this? Do you not check for quality assurance?? And due to many other reviews I’ve seen, this happens very often. I want an exchange for a good jacket that was advertised or refund. If nothing is done, i will file a report

6 November 2020
Unprompted review
Rated 1 out of 5 stars

Been waiting over 5 months for a…

Been waiting over 5 months for a jacket. Cant even track the shipment anymore. noone has gotten back to me about it either. unbelievable

27 October 2020
Unprompted review
Hypest Fit logo

Reply from Hypest Fit

Hi Sam- I understand how aggravating this is.
Please know that we would be happy to correct this. One of our specialists will be contacting you. Appreciate your deep understanding and patience.

Rated 1 out of 5 stars

I’m pissed

I’m pissed! I ordered the floral bomber all black with red flowers I received a crappy plastic bomber that has a zoomed in ugly floral print and white bodice.
I want what I ordered but now I don’t trust.

26 October 2020
Unprompted review
Hypest Fit logo

Reply from Hypest Fit

Hi Lauren- I understand how frustrating this must be to you. Please know that we will be glad to straighten things with you. One of our specialist will be contacting you to immediately assist you with this concern. Thanks for giving us feedback

Rated 5 out of 5 stars

Excellent service

Excellent service. Bomber Jacket, great quality!

26 October 2020
Unprompted review
Hypest Fit logo

Reply from Hypest Fit

We appreciate you taking time in giving us wonderful feedback. We will keep on working hard for us to help more customer. Thanks!

Rated 1 out of 5 stars

After almost 2 weeks I still have not…

After almost 2 weeks I still have not received my purchase. I emailed customer service and they sent me a tracking number and after researching it, it was being delivered to New Orleans and I live in Pittsburgh. I would not recommend. Still waiting on the refund.

13 October 2020
Unprompted review
Hypest Fit logo

Reply from Hypest Fit

Hi Matt- I understand how this may have disappointed you. Please know that we would like to resolve this issue with you. Our customer service team lead will be in reaching out to get the best resolution of this concern.

Rated 1 out of 5 stars

After waiting 4 weeks for my order

After waiting 4 weeks for my order. The size was not to fit as stated on the website. The Bomber jacket did not even come with the logo label on the jacket. The red tag is in Chinese lettering and the left pocket came with a tare on the inside. Trying to get ahold of someone for an exchange in the sizing and haven’t been able to get in touch with anyone!

Order number: 39340

24 September 2020
Unprompted review
Hypest Fit logo

Reply from Hypest Fit

Hi Erica- I understand how frustrating this is. Please know that our Customer service team lead will be in contact with you to give the best resolution. Thanks!

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