The item took a while to delivery. Thanks to the shopify app and emailing them, I was able to track my item. Although the item is from china, a size up was well fit and the material was worth the sale... See more
Hypest Fit
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Neither item purchased came even remotely close to fitting. Terrible customer service. Buyers beware — the items look sleek online and when they arrive — late (tracking information said the item... See more
Pure Scam!!!! Ordered two (2) Mist bomber jackets size 3XXXL for $90.00 However, after 3 weeks of waiting for delivery (from China), I received two jackets labeled 3XXXL but we're clearly American med... See more
Company replied
Got my order and it’s too big even though I ordered the smallest size. It’s still in the 30 days after the delivery so I asked for a return. customer service team only gives automatic reply about repl... See more
Company details
Information provided by various external sources
The World's largest online store for independent streetwear brands. The official place for everything street wear. Shop the newest streetwear clothing.
Contact info
Central Avenue 13955, 91710, Chino, Canada
- hypestfit.com
FRAUD, stay away for your own good!!!
I wish I had read these reviews earlier :/
I bought a NASA jacket advertised as an original. After almost 2 months waiting for shipping I realized this is some sort of Chinese company, item is coming from China. CLEARLY the jacket I received is a cheap (very cheap) knock off, the fabric reminds me of a plastic bag, the logo is a bad copy painted (not sewed) onto the fabric. When I complained the item is not as advertised they informed me they won't do returns and somehow convinced me to accept a different item sent to me as replacement. Fast forward another 2 more months, the replacement has not arrived and when I ask about it they say "it was already delivered" referring to the first order--they completely forgot my replacement order!!! Now, they have stopped answering my emails and completely disappeared on me. Complete fraud.
18 August 2020
Unprompted review
Reply from Hypest Fit
Hi Al- I understand how unacceptable this is. Let me have the order number so we can make things right for you. Our Customer Service Team Lead will be working with you to resolve this. Thanks!
Literally worst purchase I’ve made
Still has not arrived. I ordered it three weeks ago. Also they would not cancel my order even though I informed them I wanted to cancel the order during the 5 days it took them to even process the order. Not expecting great things when it arrives.
11 August 2020
Unprompted review
Reply from Hypest Fit
Hi Dan- we understand how this may have disappointed you for not yet receiving your item. Letus help you with your concern. Our Customer Service Team Lead would be reaching out to you to get the best resolution for you.
Poor haven't recieved my order in 4…
Poor haven't recieved my order in 4 weeks and tracking doesnt even register.
6 August 2020
Unprompted review
Reply from Hypest Fit
We understand how frustrating it is especially you have been waiting for 4 weeks now.
Please know that our Customer Service Team Lead will help you out with this concern. May I ask for the order number so we can immediately help you out with this.
I completely love this site
I completely love this site. I got my first order and I am totally and completely satisfied. I will definitely buy more!
6 August 2020
Unprompted review
Reply from Hypest Fit
Awesome! Thanks for the feedback. Our priority is for you to get a good item and great service.
Awesome products and delivery!
Awesome products and delivery! Thank you!
6 August 2020
Unprompted review
Reply from Hypest Fit
Nice! Thanks for taking time in giving us feedback.
Feel free to let us know if you need anything,
Advertisement Fraud
I bought the Interstellar Bomber Jacket and not only was the quality terrible and non-US made but the NASA logo on the jacket was botched beyond proportion. It looked nothing like the jacket advertised. I demand a refund or I will file a report on this.
Order number: 37326
10 July 2020
Unprompted review
Reply from Hypest Fit
Hi Cj- Thanks for taking time in giving us feedback. We understand how disappointing it is if we received an item that has an issue with it. Please know that we would be glad to assist you in providing the best resolution for you. Our Customer service team lead would be reaching out to you to help you with your concern.
Pure Scam!!!
Pure Scam!!!! Ordered two (2) Mist bomber jackets size 3XXXL for $90.00 However, after 3 weeks of waiting for delivery (from China), I received two jackets labeled 3XXXL but we're clearly American medium size!!! After reading reviews (after the fact) about this company, I am convinced I will not get a refund or the proper sizes sent to me. So, I consider this transaction to be a total loss. BUYER BEWARE if you are thinking about doing business with Hypest Fit online using PayPal. If you do plan to make a purchase from them, use a regular credit card so that you will receive the maximum protections!!!
10 July 2020
Unprompted review
Reply from Hypest Fit
Hello Mr. Bruce, we sincerely apologize for this inconvenience. It appears that you are dissatisfied from a couple of issues with your order. Our team is here to help you out.
First, due to the pandemic, we (and many businesses globally) are facing some challenges with shipments, but we are working hard with our couriers to make sure shipments arrive to customers as fast as possible.
As concerning that you got a shipment from China. Yes, as per our website details, we have warehouses in different parts of the world.
We have a warehouse in North America, Europe, Asia, and the Middle East. Yet due to stock levels, you might receive your shipment from another region, which doesn't affect the quality, material, or shipping times.
As for the sizing issue, we would love to help make sure this is actually working. If you have reached out to us via email or through our different customer service platforms, you would have known that we can help you ease this situation. We understand that this might happen, and we work hard to replace or refund such items.
We will immediately have someone reach out to you via email and work with you to make sure you have a more positive experience. And honestly, this is what we do with every single client we have, and we serve thousands of customers each day around the world. Yet each and every single customer is very important to us.
Kindly give us the order number so we can proceed in providing the best resolution for you.
Thank you again for your message, and please trust HypestFit that we will do everything to make sure you are happy and satisfied with our high-quality products.
*** Scammers!!! ***
I wouldn't even gift this place one star. The reason why I am very upset is because I spent well over $180 on clothing to have all of the items delivered in the wrong size.(See Attached photos) There was also an issue of false advertising. The website clearly stated this company was located in California. Meanwhile all items were shipped from China. I had also stated before that the sizing would not fit American standards and was reassured that it would be. (It was not!) I am requesting a full refund for my order immediately or I will be reporting this to the BBB as a scam and whill have your website taken down.
26 June 2020
Unprompted review
Reply from Hypest Fit
Hi Jacquelyn- I understand how unacceptable this to you.
We are a big eCommerce company, we have a lot of warehouses and manufacturers around the world, depending on our availability, we are going to ship out the ordered merchandise from our nearest warehouses and manufacturers.
Please know that we will be glad to assist you in processing a replacement for your item.
Let me know what is your order number. Rest assured that our Customer Team Lead will be reaching out to you.
SCAMMERS SELLING POOR QUALITY…
SCAMMERS SELLING POOR QUALITY IMITATIONS Just received a bomber jacket I ordered from these guys and it looks nothing like the images on the website, no internal lining missing stitching details.
No refunds from them. Do not buy from these scammers.
23 June 2020
Unprompted review
Reply from Hypest Fit
Partrick- I know how frustrating it is. Let me help you in processing a replacement with your item.
Disgusting
Hi Hypest fit, after me constantly sending emails it seems that I only get a response on here?
Ordered a month ago & I haven’t recieved any postage details?
Are you stealing my money?
23 June 2020
Unprompted review
Reply from Hypest Fit
Indeed it would be so unsatisfying if you only get ta response from here. May we ask your order number and rest assured that this will be taken care of by the Customer service Team Lead.
Looking forward to your response. Stay safe!
POOR quality products
Like MVB below, I ordered a bomber jacket off this site and the quality of the garment I received is TERRIBLE. The colour is totally different to the picture on the website, and there is no quilted poly-fill between the polyester lining and shell. I ordered a size Medium and the product sent to me was a Chinese XXL. Terrible quality. I would never use them again or recommend. I have contacted the company to complain, and all they will offer is a replacement- no refund. DO NOT USE THIS WEBSITE!
22 June 2020
Unprompted review
Reply from Hypest Fit
We understand that this is aggravating in your part. I know this may have disappoint you in so many ways. Please know that we would be eager to replace your item. Kindly give us your order number please so we can process a replacement. Thanks!
HORRIBLE quality - NOT product ordered - DON'T ORDER HERE
I just received the bomber jacket today in the mail ( ORDER #35906). I am VERY DISAPPOINTED in the quality of the jacket! The pictures online show a jacket that is quilted with poly-fill, with a flat inside pocket.The jacket I received is a very cheap knock-off polyester jacket that is in no way the same as the product pictures or the ones being worn by the models! You CANT show pictures of someone else's product and then sell customers something cheap and worthless.
11 June 2020
Unprompted review
Reply from Hypest Fit
We understand that this may have frustrate you especially you were so looking forward to get a good item.
Please know that we would be glad to process a replacement for you.
Ordered bomber jacket on April 20. Yet to arrive June 6
Ordered bomber jacket on April 20.
April 27 was sent a request for review from the company for my goods.
Now June 6 and the jacket has still not arrived.
Emails to the company have said it will be with me soon.
Then a follow up email from HF saying 'good news, it's on its way', when the Aust Post tracking history says "June 5 : Customer Inquiry lodged".
I have lost faith that my goods will arrive. I would not recommend purchasing from this company. Other reviews on here also suggest a range of poor customer outcomes on lack of delivery, to no refunds and incorrect sizing. I suspect that positive reviews have been planted by the company itself. Avoid
6 June 2020
Unprompted review
Reply from Hypest Fit
I understand how frustrating this can be. Let me work and follow up this case I will make sure that this will be taken care of. Thanks
Toss Up On Quality
I bought a bomber jacket that has been perfect for months. I bought a windbreaker that lasted all of a week, mixed feelings overall.
As requested, my order number is #35465
6 May 2020
Unprompted review
Reply from Hypest Fit
Thank you for taking the time in providing feedback. We would love to make this right and get the best resolution for you as soon as possible. We also understand that this may already have caused frustration and trouble for you. We will also make sure that we evaluate this concern for us to improve and avoid the same issue to happen in the future. May we know the order number? We will be glad to resolve this ASAP.
Reply from Hypest Fit
It's great to hear that you like it. :)
Trust me, it's a scam
This company is full of genuinely stupid people.
January 29th: Jacket ordered!
February 29th: I got a jacket that was an Asian XL and NOT the US Medium that was stated on their site. I asked for a refund, they refused and didn't give a reason. I asked for a replacement instead but they offered store credit as a replacement wasn't available which I refused and demanded the refund I was still eligible for. Then, they say that a replacement was processed.
(I thought a replacement wasn't available. Hmm..)
Fast forward a month later (March 30th), still no jacket, no tracking number, no information. They won't answer any questions I ask. After copying and pasting their own Refund Policy to them and stating that I should have been given a refund within those 30 days, they ignored it completely and I assume that I'll still be emailing them next month.
P.S. Their $200(£158) jackets are actually $20~(£15~) on AliExpress with free delivery. You're welcome :D
Edit - 15.7.2020:
They "forgot" about my jacket and apparently have no knowledge of me contacting them to get a replacement. Their customer service team are genuine scum. I've never encountered customer service that treats you like a lesser human being.
I believe their motto is:
"The customer is always wrong."
1 April 2020
Unprompted review
Reply from Hypest Fit
Thank you for taking the time in providing feedback. We understand that we were unable to meet your expectations of our product and processes. We would love to make this right and get the best resolution for you as soon as possible. We also understand that this may already have caused frustration and trouble for you. We will also make sure that we evaluate this concern for us to improve and avoid the same issue to happen in the future. May we know the order number? We will be glad to resolve this ASAP.
The bomber jacket I purchased is…FIRE !!!
The bomber jacket I purchased is awesome ! Great style and fit. Color is truly beautiful. The only issue I had was with delivery because it took almost 2 months for it to arrive but communication with hypest fit was good and I was also given 20% off for a future purchase which was very nice ! Overall my shopping experience with hypest fit positive.
9 March 2020
Unprompted review
Reply from Hypest Fit
It's great to hear that you enjoyed the jacket. Feel free to let us know if you need any assistance.
Bomber jacket was fine for the price, POOR COMMUNICATION DIDN'T GET MY REFUND
Bomber jacket was fine for the price, however I paid for express shipping and still received it in 4 weeks. It’s been three months of me trying to contact them going back and forth about my refund
4 March 2020
Unprompted review
Nice looking bomber jacket
Nice looking bomber jacket, but when I got mine and it's already bursting at the seams
19 February 2020
Unprompted review
I got the MIST jacket and the fit was…
I got the MIST jacket and the fit was really good. American sizing. Its very warm, love it!
17 February 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.